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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 02 telecommunications lottery


Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

02 telecommunications lottery  customer management. Even during 2002, while battling to secure new finances, Xchange surprisingly managed to build a real time engine to deliver targeted promotions-based capability to detect important customer events and behaviors from transactional data throughout multiple marketing channels within an enterprise. In early 2003 the company announced the release of its former Xchange 9 browser-based suite that enables marketers to automatically trigger an appropriate communication to the customer

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » 02 telecommunications lottery

Telco Charged with Trickery on Technology


Bell Atlantic is charged with failing to fulfill promises to bring DSL and other high-speed Internet access to the home.

02 telecommunications lottery  Charged with Trickery on Technology Event Summary Bell Atlantic has been charged with overcharging Massachusetts customers by more than $1 billion over the past four years. The charges are made by a telecommunications analyst, Bruce A. Kushnick, and Peter J. Brennan, formerly co-chair of a White House Roundtable for Telephone Information Services and an expert in telecommunications marketing and policy. The complaint, filed with the state's Department of Telecommunications and Energy (DTE), alleges Read More

6 Ways You Can Benefit from Telecom Expense Management


A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of spend visibility. Further pressure to prepare the telecom function for upcoming merger activity pushed the company to find a technology that would effect immediate cost savings and long-term telecom expense management. Read more about the solution the company chose.

02 telecommunications lottery  Ways You Can Benefit from Telecom Expense Management 6 Ways You Can Benefit from Telecom Expense Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. The combination of AnchorPoint & MTS establishes the company as a leading provider of TEM solutions worldwide offering a full TEM solution suite for voice, data and wireless through various delivery models including software license, managed service, and fully outsourced. Source: Read More

The Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure


Demarc extensions have been a recurring gray area in the telecommunications industry for years. There is often misconception when it comes to who actually performs the Demarc extension. This confusion can lead to finger pointing and eventually a bad reputation for those involved. Understand the issues surrounding the Demarc extension and how they can be resolved from the very beginning.

02 telecommunications lottery  Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure Demarc Extension Nationwide was developed by Concert Technologies to address the deregulation and associated FCC regulation that every circuit installed must have a demarc extension due to the separation required between the access provider's network and the premise at which the circuit is delivered. Source: Demarc Extension Nationwide Resources Related to The Demarc Extension and Its Role in the Enterprise Read More

Off-loading Some Green Compliance Burdens: Can Enterprise Applications Meet the Challenge?


The European Union’s WEEE Directive requires electronics manufacturers of member states to manage and pay for electrical and electronics waste recycling. Yet some prospective business service providers are waiting for the legislation and market to mature before offering their solutions.

02 telecommunications lottery  loading Some Green Compliance Burdens: Can Enterprise Applications Meet the Challenge? Originally published - February 5, 2007 The Realities of Manufacturing Today Nowadays manufacturers are increasingly subject to massive pressures due to the need for driving down costs and increasing efficiency. What makes things worse is that with product life cycles decreasing, manufacturing and distribution are increasing in complexity. This, for the manufacturer, translates into a need to better manage customer Read More

Power and Thermal Management Considerations for Network Telecom Solutions


As telecommunications networks grow in size and complexity, enterprises and service providers are faced with an increasing burden on operating expenses. In particular, the amount of power consumed and heat dissipated within even a single rack of communications servers is now a very real budget consideration. Clearly, lowering these numbers is the concern of all communication platform designers.

02 telecommunications lottery  and Thermal Management Considerations for Network Telecom Solutions As telecommunications networks grow in size and complexity, enterprises and service providers are faced with an increasing burden on operating expenses. In particular, the amount of power consumed and heat dissipated within even a single rack of communications servers is now a very real budget consideration. Clearly, lowering these numbers is the concern of all communication platform designers. Read More

7 Things Every Executive Should Know About Telecom Expenses


Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up to being in the top four overall expenses of the entire company, telecom expense management (TEM) is something you should put on your radar—sooner than later. Find out why your telecom expenses are rising, and how you can work globally to reduce them.

02 telecommunications lottery  Things Every Executive Should Know About Telecom Expenses Telecom Expense Management (TEM) is the practice of automating telecommunication service expenses (voice, data, and wireless) across your enterprise to save money and streamline telecom expense management. Source: Telesoft Resources Related to 7 Things Every Executive Should Know About Telecom Expenses : Telecom Expense Management (TEM) (Wikipedia) 7 Things Every Executive Should Know About Telecom Expenses Telecom Expense Management is also Read More

BatchMaster: The Right Formula for International Coatings


International Coatings International (ICI), a producer of plastics compounds, upgraded to BatchMaster’s 2002 enterprise resource planning (ERP) solution in order to support its projected growth. This resulted in improved cash flow, reduced inventory, and an elimination of shortages. Read on and find out how ICI plans to optimize production and gain tighter inventory control by implementing additional BatchMaster modules.

02 telecommunications lottery  compounds, upgraded to BatchMaster’s 2002 enterprise resource planning (ERP) solution in order to support its projected growth. This resulted in improved cash flow, reduced inventory, and an elimination of shortages. Read on and find out how ICI plans to optimize production and gain tighter inventory control by implementing additional BatchMaster modules. Read More

CoreMedia AG


As a provider of advanced Java-based software, CoreMedia develops innovative and scalable high-end solutions that cover the whole content value chain from content production to management, syndication and delivery. Our content management and publishing system, the CoreMedia Publisher, consistently applies universally recognized standards and technologies (Java, CORBA, XML) and offers a highly scalable and open software platform for innovative media applications. Our customers in media, new media, telecommunications and e-commerce leverage CoreMedia products in providing dynamic customer-driven solutions ranging from content and portal management to content syndication to the production of multimedia news services, cross-media applications, WAP portals and interactive TV.

02 telecommunications lottery  AG As a provider of advanced Java-based software, CoreMedia develops innovative and scalable high-end solutions that cover the whole content value chain from content production to management, syndication and delivery. Our content management and publishing system, the CoreMedia Publisher, consistently applies universally recognized standards and technologies (Java, CORBA, XML) and offers a highly scalable and open software platform for innovative media applications. Our customers in media, new Read More

BI on the Go . . . So, Who’s Using Mobile BI?


In this first of two posts, TEC senior BI and data management analyst Jorge García presents some of the main findings of the TEC 2014 mobile survey on the usage of mobile BI offerings by enterprises—who's using mobile BI offerings and from which vendors, and which industry is showing the interest in mobile BI solutions.

02 telecommunications lottery  /getattachment/Content-Library/Research-TEC/2014/02/BI-on-the-Go-So,-Who’s-Using-Mobile-BI/Fig1_MobileBITOP10_Apps.png.aspx?width=500&height=160|(behavior)hover|(mouseoverwidth)888|(originalwidth)888|(ext).png|(sizetourl)True|(mouseoverheight)285^} Figure 1. Top 10 Mobile Apps Used by Respondents to TEC’s 2014 Mobile BI Survey Other mobile BI offerings used in the organizations of the survey respondents come from QlikView , MicroStrategy , and Tableau —all great promoters of mobile offerings in the Read More

b-Open Ltd.


b-Open Ltd., founded in 2004, is a software company specialized in cloud solutions. b-Open aims to provide innovative products based on its proprietary PaaS (Platform As A Service) technology jPlaton. Since 2008, b-Open provides SaaS (Software As A Service) solutions for CRM, ERP, MIS, e-Commerce, EDI & Social Marketing at an international level and specialized vertical solutions to national markets such as Public Sector Organizations and Vehicle testing centers. b-Open also undertakes complex projects that include high level analysis, counseling, and development of information systems (i.e. Healthcare, Public Administration, Telecommunications, etc). Comidor Cloud Application is such a solution. Comidor is an integrated operational and management suite that offers Collaboration, Communication, CRM, BI, Project management, Document management, Financial Management, EDI and Social Marketing functionality according to competitive standards, in a single and simple to use online application, accessed 24x7. b-Open is based in Thessaloniki, Greece.

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Will Glovia Glow Again Through Its Hub And VARs? Part 2: Challenges and User Recommendations


While the Fujitsu/Glovia relationship has worked well in Japan, a difficult market for many other ERP vendors to penetrate, it may prove to be quite a different case in other markets. Further, until recently, Glovia’s middle and top management team had long been in a state of flux and often poached by recently higher-flying competitors in the markets it attempts to regain. Further, one cannot help feeling that Glovia’s knowledge of its target market has always been deeper than its market visibility and share.

02 telecommunications lottery  Jakovljevic - September 10, 2002 Event Summary Glovia International , an e-business applications provider and a subsidiary of Fujitsu Limited (TSE:6702) with headquarters in El Segundo, CA, has recently announced a number of companies as value-reseller (VAR) in the new Glovia Affiliate Program that was launched in February. The program's idea has been to include member companies who will augment the efforts of Glovia direct sales and professional services teams by extending its ERP solutions into Read More

Gush*


Gush* is a provider of business solutions software that is headquartered in Cape Town, South Africa. Specific industry solutions are available for financial services, professional service, telecommunications, technology, pharmaceutical, manufacturing, and retail.

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Scale without Fail: How to Meet and Exceed Customer Expectations in the Telecom Industry


A global telecommunications provider was mired in a hardware-centric architecture for its network applications. Even with a sizeable computing infrastructure investment, failure of server components was inevitable, and application failover schemes were risky. The provider needed a more cost-effective way to scale its operational support system (OSS) applications—without sacrificing dependability.

02 telecommunications lottery  without Fail: How to Meet and Exceed Customer Expectations in the Telecom Industry A global telecommunications provider was mired in a hardware-centric architecture for its network applications. Even with a sizeable computing infrastructure investment, failure of server components was inevitable, and application failover schemes were risky. The provider needed a more cost-effective way to scale its operational support system (OSS) applications—without sacrificing dependability. Read More

Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations


Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports.

02 telecommunications lottery  part owing to the 2002 acquisition of the activity-based costing and management functionality of former ABC Technologies . These capabilities provide telecommunication companies with more granular views of cost and profitability throughout the organization, providing information that is essential to driving corporate revenue growth and profitability. Telecommunications companies have historically allocated costs based on traditional accounting methods, which has often resulted in the inaccurate Read More