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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 4n telecommunications


Telecommunications
Modern telecommunications infrastructures are formed by a wide range of manufacturers and service providers, which combine to create a challenging and dynamic

4n telecommunications  Modern telecommunications infrastructures are formed by a wide range of manufacturers and service providers, which combine to create a challenging and dynamic industry. Telephony, radio, television, the Internet, and other networking services make this industry a complex web. Service and equipment providers have to face very complex challenges, such as introducing better and innovative products and services, improving communication technologies, creating new products that apply these

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Enterprise Applications Battlefield Mid-Year Scoreboard Part 4: Other Vendors, CRM, SCP & User Recommendations


Application vendors find themselves in a precarious situation where, concurrently with dismal revenue inflow, there is a need for bigger investment in the development of their products. Vendors unable to keep abreast of technology demands of a vertically focused solution that provides tangible returns in ever-smaller project chunks are in a danger of becoming has-beens.

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Building Smarter WAN Connectivity


The pressure to reduce costs, increase network performance, and improve productivity has been a constant battle for IT and telecommunications groups alike. While new technologies have emerged to help solve some of these requirements, in many cases they have proven to be inefficient and expensive. Find out how Layer 2 link balancing technologies can help your organization build a faster, smarter wide area network (WAN).

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Amdocs


Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own billing application to the ClarifyCRM application, has leveraged Clarify’s image to further service the telecom industry. The centerpiece of Amdocs’ offering is the ClarifyCRM Call Center solution bundled with its sales and marketing solution. Amdocs’ message demonstrates how a well-administered and customer-focused call center can evolve towards a profit center rather than a cost center. Amdocs positions itself as the leading provider of billing and CRM software applications for the communication industry.

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Infor's ERP Solution SyteLine Rated on Over 4,000 Criteria for Mixed-mode Manufacturing [Infographic]


Infor SyteLine v.9 was recently certified for ERP for mixed-mode manufacturing. This infographic gives you a quick look at the results.

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Mega-Vendors Warming Up to the Cloud - Part 4


Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The post ended with some glimpses into the future and the likely implications for SaaS users. Part 2 then explored the apparent opportunities and accompanying challenges (and painstaking soul-searching exercises) that SaaS aspirants face in their endeavors

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Supply Chain Shorts for the Week of March 4, 2013


This week TEC brings you news from Manhattan Associates, Descartes, TXT e-solutions, United Technologies, Agilent, and a company called Oz Development. Registration has opened for Manhattan Associates’ Momentum 2013, happening May 19–22 at Caesars Palace in Las Vegas, NV. Industry events (see RedPrairie and JDA) have made the future even more interesting for Manhattan Associates; TEC continues

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Management for Next-generation Multi-service System Networks


The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has needed management of service definitions, technology has focused on element management, leaving a gap between what is desired and what is possible. If operational expenses are to be lowered, this gap must be closed.

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Telecommunications Performance Excellence


Telecommunications Performance Excellence provides you with a best-practices approach to dealing with underperforming products, assets, or rate pla...

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Stalled Oracle Fumbling For A Jump-Start Kit Part 4: Challenges and User Recommendations


Only time will tell whether Oracle will have used these slower economic times to get its act together and to position itself for a much-needed surge of new projects in the future. The market should regard Oracle's new mindset evolution as well as its new customer placating moves favorably, despite inevitable controversy.

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4 Ways to Automate and Improve Your Buyer/Supplier Relationship


Globalization and digital technologies provide great opportunities for companies operating in business to business (B2B) markets. There are many strategies you can use to automate the demands of business communication so it is more reliable, efficient, and profitable—and delivers more value to your customers. Learn about the four key practices that can help you improve your B2B relationships with buyers or sellers.

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