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CC&B for Telecommunications Industries
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
 

 6d telecommunications


Management for Next-generation Multi-service System Networks
The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has

6d telecommunications  for Next-generation Multi-service System Networks The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has needed management of service definitions, technology has focused on element management, leaving a gap between what is desired and what is possible. If operational expenses are to be lowered, this gap must be closed.

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CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioni... Get this template

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CC&B for Telecommunications Industries
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...

Documents related to » 6d telecommunications

Convergent Charging: Gain Flexibility While Reducing Costs


Telecommunications providers are currently stuck with cumbersome, slow-moving, and costly charging/billing solutions. These solutions often suffer from revenue leakage, insufficiently protect against credit exposure risk, and hinder business model innovation. Learn how to implement convergent charging services that can help reduce operating costs while improving customer intimacy and limiting revenue leakage.

6d telecommunications  Charging: Gain Flexibility While Reducing Costs Telecommunications providers are currently stuck with cumbersome, slow-moving, and costly charging/billing solutions. These solutions often suffer from revenue leakage, insufficiently protect against credit exposure risk, and hinder business model innovation. Learn how to implement convergent charging services that can help reduce operating costs while improving customer intimacy and limiting revenue leakage. Read More

CompuData, Inc.


CompuData is one of the largest Sage VARs in the country, winning several prestigious awards including Sage President's Circle, Accounting Technology Magazine's VAR 100 and Technology Pacesetter for several years in a row. Key product offerings include: Sage MAS 90, MAS 200, MAS 500 ERP systems, SalesLogix CRM, and Sage ABRA HR systems. CompuData can review your current business processes, implement an out-of-the- box or customized IT solution, train your staff at our Sage Authorized Training Center, and support your software 24x7.Conveniently, CompuData provides a one-stop shop for small to mid-size businesses' IT needs, including system design, networking, telecommunications, remote access, Internet security, and 24x7 support services. Offices are located in Philadelphia, PA, Charlotte, NC and Irvine, CA.

6d telecommunications  bill of materials,CRM,dispatch,distribution,ERP,job shop,manufacturing,MAS,Sage,service Read More

Gush*


Gush* is a provider of business solutions software that is headquartered in Cape Town, South Africa. Specific industry solutions are available for financial services, professional service, telecommunications, technology, pharmaceutical, manufacturing, and retail.

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Billing Platform


Billing Platform offers a cloud billing platform that specializes in high-volume, integrated billing solutions for customers of all sizes in industries such as telecommunications, VoIP, and satellite.

6d telecommunications   Read More

Supply Chain Management Systems for Service and Replacement Parts: Players, Benefits, and User Recommendations


Improved service management boosts revenue from both service offerings and new product sales, while improved customer service and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely repeated revenue stream over a long period of ownership.

6d telecommunications  Chain Management Systems for Service and Replacement Parts: Players, Benefits, and User Recommendations Who Are The Players? The differences between new parts production supply chain and service and replacement parts supply chain are significant. Companies using conventional supply chain management (SCM) methods to track their service and replacement parts supply are failing to grasp the special needs of the aftermarket. Further , one can even differentiate between the inventory optimization Read More

Telco Charged with Trickery on Technology


Bell Atlantic is charged with failing to fulfill promises to bring DSL and other high-speed Internet access to the home.

6d telecommunications  Charged with Trickery on Technology Event Summary Bell Atlantic has been charged with overcharging Massachusetts customers by more than $1 billion over the past four years. The charges are made by a telecommunications analyst, Bruce A. Kushnick, and Peter J. Brennan, formerly co-chair of a White House Roundtable for Telephone Information Services and an expert in telecommunications marketing and policy. The complaint, filed with the state's Department of Telecommunications and Energy (DTE), alleges Read More

Amdocs


Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own billing application to the ClarifyCRM application, has leveraged Clarify’s image to further service the telecom industry. The centerpiece of Amdocs’ offering is the ClarifyCRM Call Center solution bundled with its sales and marketing solution. Amdocs’ message demonstrates how a well-administered and customer-focused call center can evolve towards a profit center rather than a cost center. Amdocs positions itself as the leading provider of billing and CRM software applications for the communication industry.

6d telecommunications  Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own billing application to the ClarifyCRM application, has leveraged Clarify’s image to further service the telecom industry. The centerpiece of Amdocs’ offering is the ClarifyCRM Call Center solution bundled with its sales and marketing solution. Amdocs’ message demonstrates how a well-administered and customer-focused call center can Read More

Lawson Software Expands Vertically As Well


On October 12, Lawson Software announced the formation of a new vertical market initiative for the telecommunications industry, its sixth and newest vertical market. On October 9, Lawson Software announced 'the best quarter of contracting activity in the company's 25-year history'.

6d telecommunications  Software Expands Vertically As Well Lawson Software Expands Vertically As Well P.J. Jakovljevic - November 6, 2000 Event Summary On October 12, Lawson Software, a provider of Internet-enabled business applications, announced the formation of its sixth vertical market initiative. This one is for the telecommunications industry, and joins Lawson's established vertical markets in healthcare, retail, professional services, public sector and financial services. Lawson plans to bring to the Read More

The Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure


Demarc extensions have been a recurring gray area in the telecommunications industry for years. There is often misconception when it comes to who actually performs the Demarc extension. This confusion can lead to finger pointing and eventually a bad reputation for those involved. Understand the issues surrounding the Demarc extension and how they can be resolved from the very beginning.

6d telecommunications  Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure Demarc Extension Nationwide was developed by Concert Technologies to address the deregulation and associated FCC regulation that every circuit installed must have a demarc extension due to the separation required between the access provider's network and the premise at which the circuit is delivered. Source: Demarc Extension Nationwide Resources Related to The Demarc Extension and Its Role in the Enterprise Read More

Initechs


INITECHS provides supply chain solutions to small and medium-sized businesses. The company's founders and core management have years of combined experience in logistics and distribution systems, information technology, and telecommunications. This includes expertise in supply chain management (SCM), manufacturing resource planning (MRP), warehouse management systems (WMSs), inventory, transportation management systems (TMSs), banking, insurance, and telecom applications. INITECHS is headquartered in Marietta, Georgia (US), and has offices in Singapore.

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Pegasystems Acquires Turkish Partner Ultima IT


Pegasystems has acquired its Turkish partner, Ultima IT, for undisclosed terms. Ultima provides consulting and services for developing strategic business applications and IT Infrastructure in the Turkish market.

6d telecommunications  Acquires Turkish Partner Ultima IT Pegasystems (aka Pega), a provider of business process management (BPM), multichannel customer relationship management (CRM), business rules, and adaptive analytics software, has acquired its Turkish partner, Ultima IT , for undisclosed terms. Ultima provides consulting and services for developing strategic business applications and IT Infrastructure in the Turkish market.   The vast majority of Ultima’s business is based on Pega’s CRM applications and Read More

Service Innovation Management for the Telecommunications Industry


All too often, telecom companies try to innovate in scattershot ways that make it difficult to identify market opportunities. They dedicate valuable resources to developing services, only to see these services fail in the marketplace. That’s why telecom companies need to implement better approaches to innovation. Learn about effective processes for identifying, developing, and bringing innovative services to market.

6d telecommunications  Innovation Management for the Telecommunications Industry All too often, telecom companies try to innovate in scattershot ways that make it difficult to identify market opportunities. They dedicate valuable resources to developing services, only to see these services fail in the marketplace. That’s why telecom companies need to implement better approaches to innovation. Learn about effective processes for identifying, developing, and bringing innovative services to market. Read More

Case Study: Active Voice Gets Proactive and Powers Communication with CRM


Although Active Voice is a global provider of business telecommunications, it didn’t have a dedicated solution for sales automation or customer service. Sales reps lacked what they needed to follow up on leads and were losing valuable opportunities. But when the company implemented an e-customer relationship (e-CRM) solution, its users gained mobile access to valuable customer information. Learn about the other benefits.

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748 INC


748 INC is the recognized leader in earned value implementation, data integration, and project and portfolio management consulting. 748 INC helps organizations reach business goals by implementing project, performance and portfolio management. Headquartered in Tampa, FL with a regional office in Herndon, VA and Seattle, Washington, 748 INC is a full-service project management solution provider. 748 INC is unique in that we can help you implement systems and processes that take the entire project life cycle into account. We specialize in earned value management system implementation, data integration, project portfolio and resource management and reporting. We have implemented our solutions across many industries including Aerospace & Defense, Oil & Gas, Transportation, Engineering and Construction,Telecommunications, Manufacturing and IT. Our entire executive management team and a majority of our consultants are certified Project Management Professionals (PMP). Leverage our extensive experience in project management system implementations that is diverse and deep. Company Vision "To be the recognized leader in earned value implementation, data integration, and project and portfolio management consulting." Mission Statement "To leverage our business process knowledge and experience married with best of breed applications to deliver industry solutions for project management." Values Attract and retain sharp people. Maintain integrity at all times with our clients and with each other. Positively reward top performers with professional growth opportunities. Provide a continual feedback mechanism for our clients by staying in constant contact and having an open weblog for client discussion needs. Recognize that coming up with the best ideas takes teamwork and nurturing an environment of teamwork.

6d telecommunications   Read More