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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 911 telecommunications


Top 10 Concerns of Buying a VoIP Business Phone System
As more companies switch to business voice over Internet protocol (VoIP) for their telecommunications, many have learned the hard lessons of working with the

911 telecommunications  the necessary guidelines. A 911 call made by a traditional PSTN telephone is generally sent to a Public Safety Answering Point (PSAP) . PSAP employees can automatically identify your location and direct the closest emergency personnel to that location. They can also usually identify your telephone number automatically, which means that they can call you back in the event of a disconnection. However, when you use a VoIP phone system to make the call, there is no relation between your IP address and your

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » 911 telecommunications

Pegasystems Acquires Turkish Partner Ultima IT


Pegasystems has acquired its Turkish partner, Ultima IT, for undisclosed terms. Ultima provides consulting and services for developing strategic business applications and IT Infrastructure in the Turkish market.

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Enterprise IP PBX Security: System Evaluation Across Multiple Levels


Security is a vital consideration when evaluating enterprise Internet protocol (IP) telecommunications solutions. In addition to delivering business benefits, a voice over IP (VoIP) system may also become a target for unauthorized users, and must be secured against threats. Indeed, if threats and vulnerabilities are not addressed, the results can be devastating with respect to lost productivity, resources, and reputation.

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Trends in E-health


E-health involves simplifying processes related to information, communication, and transactions within and between health care institutions and professionals via the use of information and telecommunications technologies. Outsourcing Center and Wipro surveyed organizations worldwide to examine current trends and approaches to e-health initiatives. Download this report now for insight into the survey findings—and the road ahead for e-health.

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Opticca Consulting inc


Opticca helps leading organizations across diverse industries make the most of their technology investments. Our subject matter experts tailor solutions to individual client needs based on industry and technology best practices developed over years of successful implementations, and maximize your technology benefit by ensuring the tools most suitable for your needs are implemented comprehensively. In addition, Opticca’s consulting and delivery model maximizes output and minimizes risk and total cost. Opticca has provided solutions to marquis customers in the Financial Services, Insurance, Health, Telecommunications and Manufacturing domains. Specialties Aligning IT and Business, technology consulting in BI, SOA/EAI, Legacy Modernization, and ERP

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IDeWeb Provides Best-of-breed Product Portfolio Management Functionality for the Manufacturing Sector


Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new product development. It is tailored to discrete and process manufacturers in the electronics, food and beverage, specialty chemicals, and telecommunications sectors.

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Telecommunications Performance Excellence


Telecommunications Performance Excellence provides you with a best-practices approach to dealing with underperforming products, assets, or rate pla...

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CC&B for Telecommunications Industries


Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.

911 telecommunications   Read More

Moving Your Customers From TDM to IP


As the global marketplace continues to become more competitive, enterprises are struggling with how to retain their competitive edge. While many have transferred their databases to internet protocol (IP) to replace outdated systems, some have yet to upgrade their phone systems as part their strategy. Discover how migrating to voice over IP (VoIP) as part of an overall telecommunications strategy can help your business.

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6 Ways You Can Benefit from Telecom Expense Management


A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of spend visibility. Further pressure to prepare the telecom function for upcoming merger activity pushed the company to find a technology that would effect immediate cost savings and long-term telecom expense management. Read more about the solution the company chose.

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Customer One Solutions, Inc.


Customer One Solutions (COS) is a consulting firm specializing in the evaluation, selection and implementation of Customer Relationship Management (CRM) and Business Process Management (BPM) solutions. COS has implemented CRM solutions at organizations that range in size from 45,000 worldwide employees to 12 local employees. Our areas of expertiese include Financial services, telecommunications, manufacturing and professional service organizations. We specialze in the needs of small to mid sized businesses!

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