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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 best telecom provider new zealand


Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

best telecom provider new zealand  companies know how to best service their customers. For the majority of companies, regardless of the industry, every customer interaction lifecycle will have the following three phases (this progression is part of the 360-degree customer view): The past —means providing a meaningful and readily comprehensible view of the customer’s history. This includes product or policy activity, and interaction history across all channels, including community, recent product views, campaign activity, and process hi

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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The New Manugistics Faces A New Millennium


New executive management, Internet-savvy products, and aggressive promotion have rescued Manugistics Group from the brink of collapse, at least for the short term. Once the supply chain planning market leader, Manugistics has witnessed its market position erode steadily over the last several years in favor of newcomers to the market. In the new millennium, Manugistics faces its next great challenge – to leverage recent market momentum in building a strong foundation for future success.

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The Importance of Data Representation: Best Practices in Creating a Usable Report


A good report doesn’t just show the conclusions you want it to. The best report is one that contains the data you need and facilitates making vital decisions based upon that data. But what exactly constitutes a usable report? This white paper covers the key features of a usable report: accuracy, completeness, relevance, visual interest, timeliness, and clarity.

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RedPrairie - New Name For A Brave New Value Proposition Paradigm Part Two: Market Impact


Only very recently has senior management begun to take a closer look at logistics, not only in terms of its costs, but also as a healthy contributor to their companies' bottom-line improvement. The importance of order fulfillment regardless of the channel cannot be underestimated.

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Workday 21—All about a New User Experience


Workday releases version 21 of its HR solution with a focus on a new user experience, and much more. Get the details in Raluca's blog post.

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New SAP Integrated Business Planning Cloud Solution Is Here


SAP has launched four new cloud-based applications that enable companies to more quickly develop, orchestrate, and execute integrated business plans with the ability to capture, interpret, plan, and quickly act on real-time information.

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Case Study: New Horizons


The TrainingPartner learning management system (LMS) helps New Horizons Computer Learning Centers keep its glocal edge by providing back office operations support.

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CIO's New Guide to Business 24/7


Find out to capitalize on this limitless environment in The CIO s New Guide to Global IT Infrastructure.

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NGC (New Generation Computing)


New Generation Computing, Inc. (NGC)—a wholly owned subsidiary of American Software Inc. (NASDAQ: AMSWA)—has developed and marketed software for the apparel industry since 1982. The company provides global sourcing visibility, product lifecycle management (PLM), enterprise resource planning (ERP), and shop-floor control systems to brand managers, manufacturers, importers, and retailers. NGC is a member of the American Apparel and Footwear Association (AAFA), Textile Clothing and Technology Center (TC2), and the American Apparel Producers Network (AAPN). The company has been recognized as a top 100 supply chain and logistics company by Inbound Logistics, Global Logistics & Supply Chain Strategies, and Supply & Demand Chain Executive. NGC is headquartered in Miami, Florida (US), with offices in New York, New York (US); Los Angeles, California (US); China; India; Mexico; and El Salvador.

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Plumtree Fuels Growth With New Corporate Portal Product


Plumtree Software recently released Plumtree Corporate Portal 4.0, a new version of its portal product with a significant number of new “gadgets” and increased functionality to allow constituents outside the organization to view relevant information. Plumtree’s partnership development has led to a sophisticated portal product with support for many business applications.

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New Chatter Mobile from Salesforce


Salesforce.com announced the new Salesforce Chatter Mobile, including options to edit records, view dashboards, and take business actions. The new actions in Chatter Mobile are fully customizable. Editing: Users can edit records (i.e. account and sales opportunity information, customer cases, marketing campaigns or any other type of information in Salesforce) in real time and from

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