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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 best telecom provider new zealand


Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

best telecom provider new zealand  companies know how to best service their customers. For the majority of companies, regardless of the industry, every customer interaction lifecycle will have the following three phases (this progression is part of the 360-degree customer view): The past —means providing a meaningful and readily comprehensible view of the customer’s history. This includes product or policy activity, and interaction history across all channels, including community, recent product views, campaign activity, and process hi

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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New Web Threats in 2009


The new web-borne threats attacking business networks are more intense and sophisticated than ever. Methods using rich media, web 2.0 collaboration tools, and a host of other technologies expose networks to a new breed of web security threats. Find out what the latest web security threats are, including the risks and business impact these threats represent, and understand the advantages of hosted security solutions.

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Case Study: New Avenue Solutions


New Avenue Solutions is a consultant for small to medium businesses (SMBs) in network setup and installation, security, data backup, and more. As part of New Avenue’s service offering, it rents rack space in a data warehouse to manage customers’ network and backup solutions. As storage demands grew, transfer rates slowed, and maintenance became increasingly time consuming. Learn how New Avenue overcame the problems.

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New Arena PLM Offering Handles Quality


Cloud-based PLM software provider Arena Solutions recently announced Arena Quality, a new solution that aims to better organize quality processes at high-tech companies. Quality processes are now directly connected to the product record in Arena PLM, which provides everyone with visibility into quality issues to rapidly identify, capture, collaborate, and resolve product quality problems.

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New Generation of BI Tools More Powerful and Easier to Use


To learn how a new generation of BI tools can give you the knowledge you need to make the right business decisions at the right time, check out the...

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TEC’s New Approach to Comparing ERP Software for SMBs


Sharp-eyed visitors to our Evaluation Centers may have noticed a new addition recently: ERP for Manufacturing (SMB). Each of TEC’s Evaluation Centers is a comprehensive software research and evaluation environment that contains information you’ll need to make an objective software buying decision. TEC’s Evaluation Centers also allow you to compare software products side by

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HR Best Practices: Delivering Strategic Value to the Enterprise


To manage the workforce appropriately, human resources (HR) needs to implement consistent, integrated, and flexible processes and systems. By establishing best practices that are supported with technology, HR can achieve greater efficiency (by reducing the burden of handling administrative tasks) while delivering strategic value (by equipping managers with the right information at the right time) to the organization.

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Surado! A Rising Mid-market CRM Provider


Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.

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The Total Managed Service Provider (MSP)


Comprehensive management and protection of information can be achieved only when both data centers and end points are controlled by managed service providers (MSPs). MSPs must change their thinking and embrace end point management, ensuring IT availability, data security, and business continuity. See how MSPs with the right tools and services are well positioned to strengthen customer relationships and grow market share.

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With New Clothes and Hairdo, Clarus Asks for Pin Money


Clarus Corporation, having unloaded all of its back-end software business, is asking the market to fund its new life as an E-procurement vendor.

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Is Green the New Gold ?


“Green IT” and “carbon footprint” are the new buzzwords that echo in the couloirs of corporate houses. Many organizations are undertaking green IT initiatives, either out of genuine concern for the environment or to jump on the bandwagon. Whatever the reason, “going green” is a commitment that is fast gaining momentum. This paper attempts to give an overview of the whats, whys, and hows of green IT/computing.

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