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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 consolidate your bills


The Role of PIM and PLM in the Product Information Supply Chain: Where is Your Link?
Diverse groups have been discussing PIM from the perspective of data synchronization and syndication, product lifecycle management (PLM), and enterprise

consolidate your bills  complex CAD drawings, and consolidate product design information in a centralized repository. To extend that capability, PLM adopted collaborative processes to share design information across the enterprise and with supply chain partners. PLM also added tools to help manage the new product introduction process, including project management to better track project progress through stages and portfolio management, to help target the most profitable products mix available. For more information on the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Economic Benefits of PLM-enabled Collaboration


Many of today’s product lifecycle management (PLM)-enabling technologies allow complex information to be shared by dispersed teams of people. Product data management (PDM) technology is used to organize and provide access to your intellectual assets. PLM, its collaborative Product Definition management (cPDm) capabilities, and other solutions can help you go beyond asynchronous data sharing. Find out how.

consolidate your bills  were also able to consolidate a number of field offices and save hardware expenses by shutting down a number of disconnected systems. The 2,600 users of this application, which are scattered throughout North America, collaborate by sharing documents within the context of the ETO process as if they are co-located. Ms. Michel and Mr. Freimuth commented that this has ultimately allowed everyone to support anyone (internal and external customers), no matter where they are located. They further noted that Read More

CRM without Compromise: A Strategy for Profitable Growth


When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at the bigger picture from a customer perspective. But organizations that can build a business-centric system flexible enough to quickly respond to changing customer needs will have a sustainable competitive advantage and enjoy profitable growth for years to come.

consolidate your bills  internal and external); connect, consolidate, and analyze that data; extract the appropriate data; and convert it into useful customer knowledge. Now, it's vital that you embed your customer insight in critical planning and decision-making processes such as sales planning, new product development, and marketing investments, as well as resource alignment and supply chain planning. The data sources, tools, and storage capacity to do so are available today. The issue is, however, that many organizations Read More

Overcoming the Barriers of Stand-alone Business Applications


Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your enterprise into a customer-focused business with the ability for future growth. An integrated suite of applications can give your business processes the depth and flexibility to achieve what a collection of stand-alone applications cannot.

consolidate your bills  trying to tie or consolidate the data together. Lack of visibility into business information that crosses either departments or standalone applications. Timely access to information. Because a SaaS system is real-time you get the information you want at your fingertips immediately. Vendor management. Face it, managing a plethora of vendors with multiple 800 numbers for customer service is not easy. An integrated suite gives you one solution supplier to work with. Reliable service and support. The Read More

The Benefits of Next-generation ERP


Rapid changes in the market and in customer needs mean small to medium businesses (SMBs) must work harder to stay competitive. Setting and achieving goals in this economic environment is increasingly difficult. Upgrading to a next-generation enterprise resource planning (ERP) can be a way to manage change—and even benefit from it. Learn more about how to customize an on-demand ERP solution that’s right for you.

consolidate your bills  locations can share and consolidate data through internet and/or WAN connections in a secure and efficient manner. Unity on Demand includes a built-in Business Process Management (BPM) module, which is fully integrated with the other business modules. As a result, standards and procedures for daily operations can be easily defined within the ERP system in order to break down the barriers and speed up the flow of processes and information in the organization. Unity on Demand contains over 600 pre-designed Read More

Maximize Value from Your IT Investment


In the informative white paper using technology to maximize business value, you'll learn how to get maximum value from your IT systems.

consolidate your bills  Value from Your IT Investment You've made a sizable investment in IT. Now how do you get the maximum value from your investment? In the informative white paper Using Technology to Maximize Business Value , you'll learn how to get maximum value from your IT systems. Find out how you can drive more value from your IT infrastructure by building on your current platform benchmarking and measuring company performance integrating dashboarding into management practices developing the right rewards to Read More

Managing Your Suppliers as a Resource


Suppliers are one of your most valuable resources. Unfortunately, Many companies have supplier relationships that are tacitly adversarial. This article discusses how to manage suppliers as a resource-- defining your needs and then engaging your best suppliers to have them suggest innovative ways to develop new customer-supplier business efficiencies.

consolidate your bills  Your Suppliers as a Resource Introduction Several years ago, I visited Camco, GE's appliance manufacturing and distribution business unit in Canada. Camco was the site of one of the earliest, most successful, make-to-order manufacturing systems in the world. Through insight and innovation, Camco's managers developed a manufacturing process that was widely followed. I recall the manager of the manufacturing unit telling me that their suppliers were one of their most valuable resources, but they had Read More

Transform Your Service Organization into a Performance-driven Leader


Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything together.

consolidate your bills  Your Service Organization into a Performance-driven Leader Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything Read More

How Your Employees May Be Exposing You to Legal Risks through Misuse of E-mail


Read this white paper to learn about the areas of potential legal liability and exposure that arise not only through the purely internal activities of your employees, but when inappropriate material makes its way into the corporate e-environment from the outside—and learn about the legal exposure that may arise when you permit employees to be exposed to spam containing pornographic or other inappropriate content.

consolidate your bills  Your Employees May Be Exposing You to Legal Risks through Misuse of E-mail Read this white paper to learn about the areas of potential legal liability and exposure that arise not only through the purely internal activities of your employees, but when inappropriate material makes its way into the corporate e-environment from the outside—and learn about the legal exposure that may arise when you permit employees to be exposed to spam containing pornographic or other inappropriate content. Read More

Your Guide to Enterprise Software Selection: Part Two


Enterprise software selection is a risky undertaking. Even after you’ve determined your requirements, the crucial software assessment and negotiation phases are potential minefields. Find out how you can reduce the risk involved in choosing a solution that meets your needs.

consolidate your bills  Guide to Enterprise Software Selection: Part Two In part one of this series, we covered the first phase of a best-practice software selection project, including the four steps involved in the definition of business and technical requirements. We'll turn now to the all-important final phases of the enterprise software selection process. Phase 2: How to Assess and Evaluate Software The output from Phase 1 is a detailed list of functional requirements. Phase 2 covers the assessment and evaluation of all Read More

Winning your market - second in a series


Positioning Part 2: Choosing what you want to sayIn Part 1, I introduced positioning and talked about how easy it is to miss your mark. This time, we focus on how successful campaign positioning depends on saying and doing just the right thing—at the right time—for the right audience. Advertising is great fun in that you can choose what you want to say about a product or service—but it’s also

consolidate your bills  your market - second in a series Positioning Part 2: Choosing what you want to say In Part 1 , I introduced positioning and talked about how easy it is to miss your mark. This time, we focus on how successful campaign positioning depends on saying and doing just the right thing—at the right time—for the right audience. Advertising is great fun in that you can choose what you want to say about a product or service—but it’s also where trouble begins. Just as there are great salespeople who Read More

Choosing a Monitoring System for Your IT Infrastructure-What Should Your Key Considerations Be?


With hundreds of monitoring solutions available, which ones are right for you? Many organizations spend months assessing different products, but find it difficult to distinguish between them, thanks to industry jargon—“proactive monitoring,” “root-cause analysis,” “service-oriented user views”… There are different ways to compare them, but before you even begin, you need to be clear on what your objectives are.

consolidate your bills  a Monitoring System for Your IT Infrastructure-What Should Your Key Considerations Be? With hundreds of monitoring solutions available, which ones are right for you? Many organizations spend months assessing different products, but find it difficult to distinguish between them, thanks to industry jargon—“proactive monitoring,” “root-cause analysis,” “service-oriented user views”… There are different ways to compare them, but before you even begin, you need to be clear on what your Read More

Your ERP System is Up and Running-Now What?


Congratulations! In your role as middle market CEO, COO, CFO, or CIO you fought the good fight and sponsored your company's ERP project. First you survived the ERP software selection process. Then you lived through the boot-camp tough implementation phase. So your ERP system is up and running-now what?

consolidate your bills  ERP System is Up and Running-Now What? Introduction Congratulations! In your role as middle market CEO, COO, CFO, or CIO you fought the good fight and sponsored your company's ERP project. First you survived the ERP software selection process. Then you lived through the boot-camp tough implementation phase. So your ERP system is up and running-now what? You might borrow the 24-hour rule from professional sports: spend one day celebrating your victory. Then start preparing for the next challenge. That Read More

Building Your Sender Reputation In Four Steps


Having trouble reaching your customers’ inboxes? You might have a poor sender reputation. Similar to a credit score, sender reputations reflect how good or bad your sending habits are. If your reputation is lower than you’d like just follow these 4 easy steps to start hitting the inbox.

consolidate your bills  Your Sender Reputation In Four Steps Having trouble reaching your customers’ inboxes? You might have a poor sender reputation. Similar to a credit score, sender reputations reflect how good or bad your sending habits are. If your reputation is lower than you’d like just follow these 4 easy steps to start hitting the inbox. Read More

Winning your market - with "dumb" questions


Positioning Part 3: Why we should love dumb questionsPart 2 was about the choices to consider when formulating your campaign positioning—now we’ll see why those initial choices are probably wrong. Over the years, I've learned to love the uninformed viewpoint. At TEC, we call this unbiased (and yes, refreshingly ignorant) perspective the tourist’s view. We worship the “innocent bystander”—the

consolidate your bills  your market - with dumb questions Positioning Part 3: Why we should love dumb questions Part 2 was about the choices to consider when formulating your campaign positioning—now we’ll see why those initial choices are probably wrong. Over the years, I've learned to love the uninformed viewpoint. At TEC, we call this unbiased (and yes, refreshingly ignorant) perspective the tourist’s view . We worship the “innocent bystander”—the guy who asks the dumb questions. Because he’s often the o Read More