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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 consult customer relationship management for mobile industry


A Customer Relationship Management Solution Aims To Cover all the Bases
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality

consult customer relationship management for mobile industry  criteria rating definitions please consult The Customer Relationship Management (CRM) Rating Guide Module Total Criteria Surado CRM by Surado Solutions Lowest Rated Competitor for Customer Relationship Management (CRM) Highest Rated Competitor for Customer Relationship Management (CRM) Criteria Summary Module Rating Criteria Summary Module Rating Criteria Summary Module Rating Sup* NS* Oth* Sup* NS* Oth* Sup* NS* Oth* B2B (BUSINESS-TO-BUSINESS) CRM Includes marketing automation; sales-force automation;

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) RFI/RFP Template

Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality 

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How to Choose a Service and Maintenance Application


If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to start? You should know the five important questions to ask before implementing. The ten essential features to look for. How to prepare for product demonstrations. And the five most common mistakes people make.

consult customer relationship management for mobile industry  reseller may need to consult with colleagues or the software manufacturer before providing answers to more in-depth questions. Be sure someone on your team follows up on any unanswered questions after the demo Suggested Planning Process The following is a simple five-step process to successfully analyzing, selecting, implementing, and using a new service and maintenance application. Step 1: Pre-planning This includes a review of your current system's capabilities, strengths, and weaknesses, as well as Read More

SaaS Buyer's Guide for Wholesale and Distribution


SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as fit, return on investment, and risk. Learn how SaaS works, who the major vendors are, how SaaS can help your business grow, and how to find the SaaS solution that’s right for you. It’s all in this comprehensive SaaS Buyer’s Guide for Wholesale and Distribution from TEC and SupplyChainBrain.

consult customer relationship management for mobile industry  support and coverage. To consult contact details for other vendors offering wholesale and distribution SaaS software, please see the Vendor Directory at the end of this guide. Download the PDF to see the detailed vendor matrix, including information on VENDOR A, VENDOR B.... We devote the following sections of this guide to thoughts and case studies from software vendors that are focusing on SaaS as a viable model for wholesale and distribution. We've grouped this material into four thematic areas: Read More

SMB Phone Systems Buyer’s Guide


If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must quickly identify your specific needs before you contact vendors and compare phone system options. To make an informed decision about which phone system is right for your company, you should understand four crucial aspects, from product requirements to cost considerations.

consult customer relationship management for mobile industry  clarification on each step. Consult with other customers and seek advice on the process they followed.   Support Process Post-sales support is considered by experienced purchasers as even more critical than implementation, as phone uptime (or downtime) can have a material impact on the performance of your business. Make sure that you explicitly mention your post-sales support requirements at the onset and obtain the vendor's commitment to it. Past buyers recommend that you should have a single point of Read More

E-learning and Organizational Culture


The success of an e-learning initiative depends as much on the people and culture of the organization as it does on the technology used. Several corporate cultural factors that affect the success of an e-learning implementation are discussed and illustrated.

consult customer relationship management for mobile industry  is always wise to consult with all the stakeholders in an e-learning initiative, but the Human Resources (HR) people may prove to be one of your biggest challenges, even though the training department is often part of HR. HR people are good at anticipating all kinds of labor relations problems and other issues. Learners and Training Some say that the greatest challenge in an e-learning initiative is the learners themselves. It may not be the biggest challenge, but it is something to consider. If people Read More

Buying ERP for Manufacturing: What to Look for in a Cloud-Based Solution


SaaS-based software for manufacturers? The idea is rapidly gaining ground as manufacturers become aware of all the benefits a cloud-based ERP system can bring to their operations.

consult customer relationship management for mobile industry  ERP for Manufacturing: What to Look for in a Cloud-Based Solution Buying ERP for Manufacturing: What to Look for in a Cloud-Based Solution SaaS-based software for manufacturers? The idea is rapidly gaining ground as manufacturers become aware of all the benefits a cloud-based ERP system can bring to their operations. In the webcast Buying ERP for Manufacturing: What to Look For in a Cloud-based Solution , learn how to select and evaluate a cloud-based ERP system to streamline your manufacturing Read More

Unified Performance Management: The Key to Successful Performance Management


Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why.

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Oracle Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent


In this white paper, the new challenges and opportunities that are facing modern HR organizations are discussed, and the technology innovations that Oracle has developed to address them. Streamlining core processes and developing a business-focused talent strategy as well as using the right technology can help you simplify managing your people and building the best talent.

consult customer relationship management for mobile industry  Oracle Human Capital Management, Oracle HCM, Oracle cloud, Oracle people management, Oracle talent, Oracle HR Read More

Case Study: SAP and Sales Management


To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships.

consult customer relationship management for mobile industry  Study: SAP and Sales Management To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read More

Oracle E-Business Suite (12.1) for ERP for Discrete Manufacturing Certification Report


Oracle's ERP system for discrete manufacturing, E-Business Suite (12.1), is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 26-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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An Opportunity for Change: 10 Recommendations for Advancing Your HR Technology Strategy


This report outlines 10 recommendations for companies to advance its human resources (HR) technology strategy. From conducting a global systems inventory and redeploying software to recalibrating talent strategies and targeting critical roles to focusing on end-user experience and tapping social collaboration, it offers easy-to-implement recommendations to help organizations d position themselves for long-term success.

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ERP for Distribution: See for Yourself How the Competition Stacks Up


Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors, manufacturers, and other companies with extensive shipping and logistics operations. The event is being co-sponsored by our partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain. The event will be held from September 18–19, 2013 in

consult customer relationship management for mobile industry  partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain. The event will be held from September 18–19, 2013 in beautiful Montreal, Quebec. For more information and to register for the event, visit the Vendor Challenge Web site . At the Vendor Challenge, top enterprise software vendors will present their solutions to attendees. This event offers a one-of-a-kind opportunity for you and your team to see solutions from seven of the market leaders all in one place. During the two-day event, Read More

IFS Applications (v. 7.5) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report


IFS Applications (v. 7.5) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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