Abstract: Many businesses today rely on telecom expense management (TEM) for mission-critical functions ranging from sales to service to customer relationship management. But despite its overall importance, nearly one-third of a telecom staff’s time is spent on processing orders and invoices. Maximizing the potential of a telecom system requires a data-driven approach. Find out how Map-To-Win is helping businesses do just that.

Abstract: Many large organizations today survive and are even successful without the aid of computerized maintenance management systems (CMMS). Those who would argue the point are CMMS users, sellers, or developers. But some that have purchased a CMMS wish they had never even heard of the acronym. Do you know what steps you need to take in order to make sure a CMMS disaster doesn’t happen to you?

Abstract: Application Service Provision (ASP).There has been a trend in recent years towards the use of remote software services through application service providers. These are companies who make software applications available via the Internet to users who, rather than buying software, pay rental fees for it. The software does not have to be installed locally, the application being available through any web browser, and all support and maintenance is handled by the service provider. CMMS vendors are not the only ones offering these solutions. CAD modelling, engineering design, finance packages, purchasing, ERP and even your company Intranet can now be rented. This is an expanding sector and the signs are that major growth is about to take place. Earlier problems with slow data transfer speeds, communication costs and data security have largely been eliminated and this has made ASP a very attractive proposition. This is clearly illustrated by the proliferation of systems that have become available over the last three or four years with most of the major CMMS vendors now offering an ASP option.

Abstract: As you look for ways to get the most out of your existing operating assets, enterprise asset management (EAM) and computerized maintenance management system (CMMS) solutions are key. However, when it comes to researching, selecting, and implementing the right EAM/CMMS software, you need to avoid several mistakes. Discover 10 common errors you should avoid if you’re looking for a new or replacement EAM or CMMS solution.

Abstract: This article looks at where computerized maintenance management systems (CMMS) end and enterprise asset management (EAM) takes over, focusing on features and functionality of EAM software. It also compares CMMS and EAM software and explores the two key differentiators.

Abstract: Anywhere from 40 to 80 percent of CMMS implementations fail to meet expectations. However, by evaluating the company's business process flow, having proper organizational structure and buy-in, you can realize the true benefits of CMMS and avoid becoming another failure statistic.

Abstract: As companies continue to look for more areas from which to squeeze out revenues and reduce expenses, enterprise asset management (EAM) and computerized maintenance management systems (CMMS) software continue to receive good press as the systems providing an answer--and with justification. But what software makes the most sense for your company and from which providers--EAM/CMMS best-of-breed incumbents or enterprise resource planning (ERP)

Abstract: Computer maintenance management system (CMMS) packages are excellent tools for collecting, analyzing, and reporting data and can offer insight into a process’ problem. Critical success factors for the effective use for the CMMS involves clear support from management and measurable drivers involving time, quality, and cost.

Abstract: All too often, telecom companies try to innovate in scattershot ways that make it difficult to identify market opportunities. They dedicate valuable resources to developing services, only to see these services fail in the marketplace. That’s why telecom companies need to implement better approaches to innovation. Learn about effective processes for identifying, developing, and bringing innovative services to market.

Abstract: As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn, becoming more aware that they can switch to other providers. These companies need to find ways to effectively and consistently engage with customers to optimize the entire sales experience and capitalize on competing influences rather than losing out to them.

Abstract: There are many CMMS systems in the market that specialize in detailed maintenance, repair, and overhaul. When selecting a sysems for an airline, decision-makers have to be extra careful.

Abstract: There are many CMMS and MRO systems in the market, each one with specific features that can bring benefits to airlines or repair shops. An airline's needs must be defined by the process, which help establish an objective that will ultimately select the best system.

Abstract: With the advances today in technology it has become obvious that there is a need for maintenance management theory and practice to catch up with the advances made in business management theory and practice generally. The current state of CMMS technology is at a very advanced level, in a lot of cases far more so than our ability to apply it. This tool has very strong and provable results.

Abstract: Despite all of these great advances in our work environments the great majority of plants and industrial organizations continue to operate in a reactive state of maintenance. Why is this so? Today the functionalities of CMMS, or the technology to manage maintenance, have outstripped our abilities to do so in practice.

Abstract: Find out in ten pitfalls to avoid when selecting a cmms/eam.

Abstract: When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition of the project must first be determined. Deliverables, pricing options, payment terms, continuance, product and service quality, and liabilities are additional areas that must be considered in negotiations.

Abstract: For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start. There are a number of web site features one should examine in order to maximize web site visits. Reprinted with permission from Plant Engineering and Maintenance magazine.

Abstract: Companies that have moved from a highly reactive environment to a more planned one notice significant improvement. A computer maintenance management system (CMMS) or an enterprise asset management (EAM) is a useful tool to create a planned environment, help build accurate equipment history, and develop comprehensive analysis capability. Reprinted with permission from Plant Engineering and Maintenance magazine.