-
Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
crm consulting for telco:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
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Abstract:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification
for DSL service. (...)
Excerpt related to
crm consulting for telco:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sag...
Published:
2000-06-02
-
Abstract:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which
vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software,
functionality, and interoperability one could ever ask for. (...)
Excerpt related to
crm consulting for telco:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors
embrace open arch...
Published:
2001-11-22
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Abstract:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of technology to create personalized, one-to-one relationships. (...)
Excerpt related to
crm consulting for telco:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of...
Published:
2000-05-03
-
Abstract:
The new Logistics.com expects to become the leading provider of information technology and e-commerce solutions for the transportation
and logistics industries. (...)
Excerpt related to
crm consulting for telco:
The new Logistics.com expects to become the leading provider of information technology and e-commerce solutions for the transportation
and logisti...
Published:
2000-08-08
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Abstract:
Aspen Technology recently announced its e-commerce initiative, Aspen e-Business, which is the first in a planned series of
business-to-business e-commerce applications. As part of the initiative, AspenTech will partner with business-to-business
application vendor Extricity Software, Inc. to deliver e-com (...)
Excerpt related to
crm consulting for telco:
Aspen Technology recently announced its e-commerce initiative, Aspen e-Business, which is the first in a planned series of
business-to-business e-...
Published:
1999-11-17
-
Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
crm consulting for telco:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
-
Abstract:
In partnering with Manugistics, Amazon acknowledges the impact that uncontrolled transportation costs have on its business.
Its move should embolden smaller Internet retailers to seek help in cutting costs and capturing elusive profits. (...)
Excerpt related to
crm consulting for telco:
In partnering with Manugistics, Amazon acknowledges the impact that uncontrolled transportation costs have on its business.
Its move should embol...
Published:
2000-06-15
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Abstract:
The combined company's possibly biggest challenge remains a lack of awareness of the need for sourcing/spend management.
While many people have realized the power of e-commerce on the consumer side, there is still plenty of education to be conducted
by all the SRM vendors to prove how much leverage their (...)
Excerpt related to
crm consulting for telco:
The combined company's possibly biggest challenge remains a lack of awareness of the need for sourcing/spend management.
While many people have re...
Published:
2003-11-20
-
Abstract:
Business-to-business (B2B) selling has proven to be more intricate than business-to-consumer (B2C) selling, as B2B involves
dealing with longer-term contracts and complex products with specific requirements that are not needed in the consumer world. (...)
Excerpt related to
crm consulting for telco:
Business-to-business (B2B) selling has proven to be more intricate than business-to-consumer (B2C) selling, as B2B involves
dealing with longer-te...
Published:
2004-11-06
-
Abstract:
HAHT PIM is a strategic solution designed to meet current and evolving standards for collaborative trading. It empowers manufacturers
to manage product information and optimize product data synchronization from product launch through to sunset via the automation
of internal and external business processe (...)
Excerpt related to
crm consulting for telco:
HAHT PIM is a strategic solution designed to meet current and evolving standards for collaborative trading. It empowers manufacturers
to manage pr...
Published:
2004-03-10
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Abstract:
Multichannel retailers have to flawlessly execute a full range of services to engage, transact, and fulfill orders placed
via Internet. Thus, they either have to build a complete set of these services in-house, or outsource some (or all) of them. (...)
Excerpt related to
crm consulting for telco:
Multichannel retailers have to flawlessly execute a full range of services to engage, transact, and fulfill orders placed
via Internet. Thus, they...
Published:
2006-07-20
-
Abstract:
Electronic data interchange (EDI), extensible markup language (XML) , and any other format are merely "semantics" and input
streams for expressing data, and whether a transaction is transmitted in EDI format or XML is largely secondary to the fact
that electronic document and data exchange is growing rap (...)
Excerpt related to
crm consulting for telco:
Electronic data interchange (EDI), extensible markup language (XML) , and any other format are merely "semantics"
and input streams for expressing...
Published:
2004-03-05
-
Abstract:
Andersen Consulting has had a running battle with Arthur Andersen and Andersen Worldwide over Arthur Andersen's encroachment
on the management and technology consulting firm's space. The win on August 7 releases Andersen Consulting from all its obligations,
turning it into an independent company, with th (...)
Excerpt related to
crm consulting for telco:
Andersen Consulting has had a running battle with Arthur Andersen and Andersen Worldwide over Arthur Andersen's encroachment
on the management and...
Published:
2000-08-31
-
Abstract:
GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce.
However, despite a good complementary fit, enlarged customer base, and improved cross-selling opportunity (especially to existing
customers in the retail sector), some challenges will (...)
Excerpt related to
crm consulting for telco:
GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce.
However, despite a good ...
Published:
2004-03-09
-
Abstract:
GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce.
However, despite a good complementary fit, enlarged customer base, and improved cross-selling opportunity (especially to existing
customers in the retail sector), some challenges will (...)
Excerpt related to
crm consulting for telco:
GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce.
However, despite a good ...
Published:
2004-03-09
-
Abstract:
The Internet has enabled a networked world, a communication infrastructure, and emerging enterprise applications, which have
opened the door for international trade in earnest. But not many applications really offer multi-enterprise services and software
to automate the transportation and Internet-based (...)
Excerpt related to
crm consulting for telco:
The Internet has enabled a networked world, a communication infrastructure, and emerging enterprise applications, which have
opened the door for i...
Published:
2004-09-11
-
Abstract:
There is renewed interest to provide GXS' trading services from other surviving Internet exchange providers to leverage GXS'
huge expertise and investment in a global infrastructure to provide its trading services. In particular, GXS could cater for
integration between the exchange and the enterprise sys (...)
Excerpt related to
crm consulting for telco:
There is renewed interest to provide GXS' trading services from other surviving Internet exchange providers to leverage
GXS' huge expertise and in...
Published:
2004-03-11
-
Abstract:
In theory, the Kmart-Sears merger could produce a new layer of competition to mega-retailers such as Wal-Mart. However, it
needs more than just size to be competitive. It needs to coordinate its retail strategy with supply chain technology to make
it triumph. (...)
Excerpt related to
crm consulting for telco:
In theory, the Kmart-Sears merger could produce a new layer of competition to mega-retailers such as Wal-Mart. However, it
needs more than just si...
Published:
2005-04-19
-
Abstract:
With the acquisition of HAHT, GXS is making a play to build out its complementary software offerings--in particular, its
product information management (PIM) and data synchronization tools. (...)
Excerpt related to
crm consulting for telco:
With the acquisition of HAHT, GXS is making a play to build out its complementary software offerings--in particular, its product
information manag...
Published:
2004-03-12