-
Abstract:
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns
and using software to help drive business decisions and develop corporate strategy. For an organization, there are many benefits
to implementing a BPM solution. (...)
Excerpt related to
crm implementing for telco:
... Setting the right KPI and providing that information to the right people can make the difference between
implementing a successful BPM tool and a total failure ...
Published:
2009-04-27
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Abstract:
Web sites are very public, putting the brand and image of a company out there on the site for all to see. Companies need
to be sure they have a firm grip on what website visitors see. Rational Software and Vignette Corp. have teamed up to provide
a product to do just that. (...)
Excerpt related to
crm implementing for telco:
Web sites are very public, putting the brand and image of a company out there on the site for all to see. Companies need to
be sure they have a fi...
Published:
2000-12-12
-
Abstract:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CRM functionality to provide advances in personalization and campaign management. (...)
Excerpt related to
crm implementing for telco:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CR...
Published:
2000-08-16
-
Abstract:
Commerce One announced an expanded partnership with Microsoft. Will e-procurement be an integral part of your next operating
system? (...)
Excerpt related to
crm implementing for telco:
Commerce One announced an expanded partnership with Microsoft. Will e-procurement be an integral part of your next operating
system?
Published:
2000-10-05
-
Abstract:
In partnering with Manugistics, Amazon acknowledges the impact that uncontrolled transportation costs have on its business.
Its move should embolden smaller Internet retailers to seek help in cutting costs and capturing elusive profits. (...)
Excerpt related to
crm implementing for telco:
In partnering with Manugistics, Amazon acknowledges the impact that uncontrolled transportation costs have on its business.
Its move should embol...
Published:
2000-06-15
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Abstract:
Busy as it’s been with wheeling and dealing, Ariba has still found the time to release an upgrade to its Ariba Buyer software. (...)
Excerpt related to
crm implementing for telco:
Busy as it’s been with wheeling and dealing, Ariba has still found the time to release an upgrade to its Ariba Buyer software.
Published:
2000-09-19
-
Abstract:
Most enterprises fight fires with axes, fire hoses, trucks, and hordes of firemen, but the CDQM approach is a smoke detector.
It’s far less expensive to put a fire out when it’s just smoldering, rather than to extinguish a blazing house fire and then
remodel the entire house. (...)
Excerpt related to
crm implementing for telco:
... Most companies, when implementing a data quality initiative, look at it as a ...
same type of problem happened when Huntington installed a new CRM software system. ...
Published:
2002-10-18
-
Abstract:
Aspen Technology recently announced its e-commerce initiative, Aspen e-Business, which is the first in a planned series of
business-to-business e-commerce applications. As part of the initiative, AspenTech will partner with business-to-business
application vendor Extricity Software, Inc. to deliver e-com (...)
Excerpt related to
crm implementing for telco:
Aspen Technology recently announced its e-commerce initiative, Aspen e-Business, which is the first in a planned series of
business-to-business e-...
Published:
1999-11-17
-
Abstract:
On April 20, Symix Systems, Inc. announced financial results for the third quarter and nine months ended March 31, 2000.
The operating loss is attributed to the Company's continuing investment in its e-business operations, and the delayed rebound
of the traditional enterprise systems market following the (...)
Excerpt related to
crm implementing for telco:
On April 20, Symix Systems, Inc. announced financial results for the third quarter and nine months ended March 31, 2000. The
operating loss is att...
Published:
2000-06-07
-
Abstract:
The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued
in full force throughout 1999. The market size for 1999, with the 4th quarter yet to be reported, is estimated at $18.5B-$19.5B
(12%-16% growth over 1998), with sales expected t (...)
Excerpt related to
crm implementing for telco:
The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued
in full force thro...
Published:
1999-01-01
-
Abstract:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional
enterprise resource planning (ERP) and supply chain management (SCM) functions as well as the once considered more remarkable
and supposedly more relevant CRM and e-commerce activity. (...)
Excerpt related to
crm implementing for telco:
If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional enterprise
resource plann...
Published:
2004-04-05
-
Abstract:
The free cartoon character cursor provided by Comet Systems Inc. tracks and stores the web visits of millions of people.
This potential privacy issue was discovered and announced by the same security consultant who discovered, in March of 1999,
that Microsoft Windows was inserting unique serial numbers i (...)
Excerpt related to
crm implementing for telco:
The free cartoon character cursor provided by Comet Systems Inc. tracks and stores the web visits of millions of people. This
potential privacy is...
Published:
1999-11-29
-
Abstract:
SCT has announced more e-commerce offerings for the process industries, including an expanded vision for their iProcess.sct
solution called 'Collaboration in Process' which is based on recognition that process manufacturers and distributors will
increasingly go to market as members of competing commerce (...)
Excerpt related to
crm implementing for telco:
SCT has announced more e-commerce offerings for the process industries, including an expanded vision for their iProcess.sct
solution called 'Coll...
Published:
2001-04-30
-
Abstract:
Qwest Cyber.Solutions unveiled a new product portfolio for sector specific ASP solutions. The QCS Enterprise Freedom™ product
suite is designed to offer flexible, fast, reliable platform solutions. The company has packaged their ASP products, to serve
as the foundation for solutions offered to the fin (...)
Excerpt related to
crm implementing for telco:
Qwest Cyber.Solutions unveiled a new product portfolio for sector specific ASP solutions. The QCS Enterprise Freedom™ product
suite is designed to...
Published:
2000-06-08
-
Abstract:
SSA GT believes it is on a path to regain a leading position in its target markets by solving industry-specific business
challenges and creating a heterogeneous application environment that works seamlessly with other back-office applications. (...)
Excerpt related to
crm implementing for telco:
SSA GT believes it is on a path to regain a leading position in its target markets by solving industry-specific business challenges
and creating a...
Published:
2002-04-29
-
Abstract:
Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought
out companies, have been key for SAS to further entrench itself in the market. (...)
Excerpt related to
crm implementing for telco:
Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought
out companies, have...
Published:
2005-08-11
-
Abstract:
Biomet, a manufacturer of orthopedic medical products needed to support its worldwide need for sales information. (...)
Excerpt related to
crm implementing for telco:
Biomet, a manufacturer of orthopedic medical products needed to support its worldwide need for sales information.
Published:
2001-09-25
-
Abstract:
The Data Warehousing Institute (TDWI) hosts quarterly World Conferences to help organizations involved in data warehousing,
business intelligence, and performance management. These conferences supply a wealth of information aimed at improving organizational
decision-making, optimizing performance, and ac (...)
Excerpt related to
crm implementing for telco:
... vendor versus another), and benchmark their own BI and data warehousing environments against organizations
that have more experience implementing and growing ...
Published:
2006-10-25
-
Abstract:
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying
capability of websites and middle tier applications. (...)
Excerpt related to
crm implementing for telco:
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying
capability of websi...
Published:
2000-06-07
-
Abstract:
SSA GT believes it is on a path to regain a leading position in its target markets by solving industry-specific business
challenges and creating a heterogeneous application environment that works seamlessly with other back-office applications. (...)
Excerpt related to
crm implementing for telco:
SSA GT believes it is on a path to regain a leading position in its target markets by solving industry-specific business challenges
and creating a...
Published:
2002-04-29