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Abstract:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Papers In Relation To Best Practices in CRM Performance Management. Many frustrated executives find that despite
the fortune spent on managing servers, networks, an (...)
Excerpt related to
crm information for telecom:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Paper...
Published:
2010-03-11
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Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
crm information for telecom:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
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Abstract:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CRM functionality to provide advances in personalization and campaign management. (...)
Excerpt related to
crm information for telecom:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CR...
Published:
2000-08-16
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Abstract:
The communications landscape has never been more complex nor offered so many choices and solutions as it does today. As more
employees go mobile, companies need to be able to offer better communication capabilities to their people. The convergence
of technologies involved, however, can cause service prov (...)
Excerpt related to
crm information for telecom:
Convergence or Confusion? The Challenge of Telecom Service Provision. ... The Challenge
of Telecom Service Provision</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
Commerce One announced an expanded partnership with Microsoft. Will e-procurement be an integral part of your next operating
system? (...)
Excerpt related to
crm information for telecom:
Commerce One announced an expanded partnership with Microsoft. Will e-procurement be an integral part of your next operating
system?
Published:
2000-10-05
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Abstract:
Busy as it’s been with wheeling and dealing, Ariba has still found the time to release an upgrade to its Ariba Buyer software. (...)
Excerpt related to
crm information for telecom:
Busy as it’s been with wheeling and dealing, Ariba has still found the time to release an upgrade to its Ariba Buyer software.
Published:
2000-09-19
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Abstract:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has evolved its ASP partner program to better meet the diverse needs of its ASP partners and their customers (...)
Excerpt related to
crm information for telecom:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has...
Published:
2000-10-04
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Abstract:
On April 20, Symix Systems, Inc. announced financial results for the third quarter and nine months ended March 31, 2000.
The operating loss is attributed to the Company's continuing investment in its e-business operations, and the delayed rebound
of the traditional enterprise systems market following the (...)
Excerpt related to
crm information for telecom:
On April 20, Symix Systems, Inc. announced financial results for the third quarter and nine months ended March 31, 2000. The
operating loss is att...
Published:
2000-06-07
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Abstract:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent launch of the OracleSalesOnline.com system, which allows businesses to use Oracle's SFA software for
free. However, any additional CRM components users might ne (...)
Excerpt related to
crm information for telecom:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent l...
Published:
2000-10-06
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Abstract:
Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling
to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet. (...)
Excerpt related to
crm information for telecom:
Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling
to figure out how to m...
Published:
2000-08-14
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Abstract:
Qwest Cyber.Solutions unveiled a new product portfolio for sector specific ASP solutions. The QCS Enterprise Freedom™ product
suite is designed to offer flexible, fast, reliable platform solutions. The company has packaged their ASP products, to serve
as the foundation for solutions offered to the fin (...)
Excerpt related to
crm information for telecom:
Qwest Cyber.Solutions unveiled a new product portfolio for sector specific ASP solutions. The QCS Enterprise Freedom™ product
suite is designed to...
Published:
2000-06-08
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Abstract:
E-business service provider Lante Corporation meets a tight schedule and builds a complicated website to help launch eppraisals.com. (...)
Excerpt related to
crm information for telecom:
E-business service provider Lante Corporation meets a tight schedule and builds a complicated website to help launch eppraisals.com.
Published:
2000-06-12
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Abstract:
General Electric’s Global Exchange Services announces a far-reaching partnership with Commerce One. The first target market
is the 100,000 current trading partners of GXS. After that, although plans aren’t final, you can be sure they won’t be hiding
their light under a bushel. (...)
Excerpt related to
crm information for telecom:
General Electric’s Global Exchange Services announces a far-reaching partnership with Commerce One. The first target market
is the 100000 current...
Published:
2000-08-11
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Abstract:
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying
capability of websites and middle tier applications. (...)
Excerpt related to
crm information for telecom:
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying
capability of websi...
Published:
2000-06-07
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Abstract:
Concur Technologies announced its expected Q2 revenues. Its reaction to the inevitable disappointment has been more than
trimming – plastic surgery might be a better description. (...)
Excerpt related to
crm information for telecom:
Concur Technologies announced its expected Q2 revenues. Its reaction to the inevitable disappointment has been more than trimming
– plastic surger...
Published:
2000-06-13
-
Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
crm information for telecom:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
-
Abstract:
Have you heard the one where the Director of Product Marketing, the CIO and the auditor are found together in a small conference
room? Couldn’t happen, you say? Au contraire! With traffic being the lifeblood of an e-commerce site the Marketing crew knows
that the traffic numbers are going to be audite (...)
Excerpt related to
crm information for telecom:
Have you heard the one where the Director of Product Marketing, the CIO and the auditor are found together in a small conference
room? Couldn’t h...
Published:
2000-09-13
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Abstract:
IBM trains its sights on helping businesses create online marketplaces. But, we ask our staff prognosticator, isn’t that
what partner Ariba does? (...)
Excerpt related to
crm information for telecom:
IBM trains its sights on helping businesses create online marketplaces. But, we ask our staff prognosticator, isn’t that what
partner Ariba does?
Published:
2000-06-08
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Abstract:
When Lipton Brisk hired web expert Agency.com over JWT it got them more than it bargained for: an agency full of ideas that
clashed with their image. JWT's persistence at getting its account back is an example that new and exciting and technology
expertise doesn't buy much for pure plays if they don't u (...)
Excerpt related to
crm information for telecom:
When Lipton Brisk hired web expert Agency.com over JWT it got them more than it bargained for: an agency full of ideas that
clashed with their ima...
Published:
2000-08-16
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Abstract:
With traffic being the lifeblood of an e-commerce site the Marketing crew knows that the traffic numbers are going to be
audited. And they look to the CIO to make sure that the numbers will pass muster. If there’s a problem with the numbers, the
CIO may be blamed. So it’s important to understand what (...)
Excerpt related to
crm information for telecom:
With traffic being the lifeblood of an e-commerce site the Marketing crew knows that the traffic numbers are going to be audited.
And they look to...
Published:
2000-09-14