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Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
crm reviewing for telecom:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
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Excerpt related to
crm reviewing for telecom:
... sourcing, supplier lifecycle management (SLM), service procurement, and telecom expense
management ... TC: When reviewing the profiles of our end-users, we found ...
Published:
2012-02-15
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Abstract:
Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time
and budget restraints. Mid-market companies, however, often do not have this option, but can still benefit from partnering
with an outsourcing provider. (...)
Excerpt related to
crm reviewing for telecom:
Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and
budget restraints. Mi...
Published:
2005-12-01
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Abstract:
A recent survey of chief executive officers has found that growth is again the number one priority, overtaking cost-cutting
as their previous top concern. Can enterprise application providers to take advantage of this new focus? (...)
Excerpt related to
crm reviewing for telecom:
A recent survey of chief executive officers has found that growth is again the number one priority, overtaking cost-cutting
as their previous top ...
Published:
2005-04-21
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Abstract:
It is feasible to create native, intuitive and graphical business applications using just available software in i/OS and
Open source Java. Using iSeries as an integrated business server is more than just a dream. (...)
Excerpt related to
crm reviewing for telecom:
It is feasible to create native, intuitive and graphical business applications using just available software in i/OS and Open
source Java. Using i...
Published:
2005-05-18
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Abstract:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003. (...)
Excerpt related to
crm reviewing for telecom:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003.
Published:
2004-01-08
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Abstract:
Glovia has managed to maintain its existing customers' satisfaction level while successfully re-inventing itself. As a result,
it has maintained a presence among the top 10 manufacturing ERP vendors in several markets. One cannot help feeling that Glovia's
knowledge of its target market has always been d (...)
Excerpt related to
crm reviewing for telecom:
Glovia has managed to maintain its existing customers' satisfaction level while successfully re-inventing itself. As a
result, it has maintained a...
Published:
2004-01-23
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Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
crm reviewing for telecom:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
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Abstract:
Rather than pursuing the usual route of writing analyses of major market trends, we’ve decided to ask vendors about their
opinions and approaches. IFS has re-joined the discussion on the topic of user experience (UX) design. (...)
Excerpt related to
crm reviewing for telecom:
Rather than pursuing the usual route of writing analyses of major market trends, we’ve decided to ask vendors about their
opinions and approaches....
Published:
2009-08-03
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Abstract:
Project failure is not a nice topic. None of us wants to be involved in a failure. But when a failure occurs, we feel compelled
to assign blame. But who really is to blame, and how can a company avoid the same problems in the future? (...)
Excerpt related to
crm reviewing for telecom:
Project failure is not a nice topic. None of us wants to be involved in a failure. But when a failure occurs, we feel compelled
to assign blame. B...
Published:
2009-06-03
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Abstract:
Network Appliance, the current Web caching market leader, announced its first under-$10,000 caching appliance. (...)
Excerpt related to
crm reviewing for telecom:
Network Appliance, the current Web caching market leader, announced its first under-$10000 caching appliance.
Published:
2000-06-06
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
crm reviewing for telecom:
... ETG-ERP Process Manufacturing (ERP) Software Evaluation Report; Europa Telecom Group
Process Manufacturing (ERP) Software Evaluation Report; ...
Published: