-
Abstract:
The Data Warehousing Institute (TDWI) hosts quarterly World Conferences to help organizations involved in data warehousing,
business intelligence, and performance management. These conferences supply a wealth of information aimed at improving organizational
decision-making, optimizing performance, and ac (...)
Excerpt related to
customer relationship management case studies for telco:
... business processes associated with BI and performance management. ...
a comprehensive collection of case studies, questions and ... and gives
training at customer sites ...
Published:
2006-10-25
-
Abstract:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data
quality can destroy its utility and cost real dollars. (...)
Excerpt related to
customer relationship management case studies for telco:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data quality
can destroy its u...
Published:
2002-10-17
-
Abstract:
While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially
earning thereby the ability to manage marketing campaigns and track individual customer's interactions across online and off-line
channels, one is to wait and see how quickly a (...)
Excerpt related to
customer relationship management case studies for telco:
While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially
earning thereby t...
Published:
2002-01-25
-
Abstract:
Thoughts on global trade, outsourcing, and your pay--how we can stop the downward pressure on wages and salaries. (...)
Excerpt related to
customer relationship management case studies for telco:
Thoughts on global trade, outsourcing, and your pay--how we can stop the downward pressure on wages and salaries.
Published:
2004-10-20
-
Abstract:
Having started as a business-to-business integration provider for a few major retailers in the United Kingdom, Eqos has evolved
into a full-fledged, worldwide provider of global sourcing and supplier management solutions. (...)
Excerpt related to
customer relationship management case studies for telco:
Having started as a business-to-business integration provider for a few major retailers in the United Kingdom, Eqos has evolved
into a full-fledge...
Published:
2007-10-12
-
Abstract:
Manufacturers today need to react quickly in order to remain efficient and competitive, given that the biggest problem they
face is that change is the only constant in manufacturing. For those who are lucky, only minor changes will happen between
the "as planned" and "as executed" worlds. (...)
Excerpt related to
customer relationship management case studies for telco:
Manufacturers today need to react quickly in order to remain efficient and competitive, given that the biggest problem they
face is that change is...
Published:
2004-06-17
-
Abstract:
Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling
to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet. (...)
Excerpt related to
customer relationship management case studies for telco:
Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling
to figure out how to m...
Published:
2000-08-14
-
Abstract:
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying
capability of websites and middle tier applications. (...)
Excerpt related to
customer relationship management case studies for telco:
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying
capability of websi...
Published:
2000-06-07
-
Abstract:
Companies specializing in personalization of consumer relationships have formed a consortium and conducted their first research
study. The conclusion is that you care about privacy but not enough to drive to the mall. (...)
Excerpt related to
customer relationship management case studies for telco:
Companies specializing in personalization of consumer relationships have formed a consortium and conducted their first research
study. The conclus...
Published:
2000-04-26