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Abstract:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
Excerpt related to
customer relationship management vendor for telecom:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
Published:
2005-08-04
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Abstract:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has evolved its ASP partner program to better meet the diverse needs of its ASP partners and their customers (...)
Excerpt related to
customer relationship management vendor for telecom:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has...
Published:
2000-10-04
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Abstract:
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise
software applications map. However, we believe Baan’s path to full recovery will be quite thorny. Part 1 discusses Baan’s
history and where it is headed under Invensys. (...)
Excerpt related to
customer relationship management vendor for telecom:
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise
software applications...
Published:
2000-11-29
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Excerpt related to
customer relationship management vendor for telecom:
... for a plethora of possible relationship management business applications
... and entities, ie, contact, lead, and opportunity management. ... but
if a customer wants to ...
Published:
2010-03-01
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Abstract:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (IT) sourcing. The challenge is to become more efficient and invest in IT so the return on investment
(ROI) is realized quickly and business competitiveness is (...)
Excerpt related to
customer relationship management vendor for telecom:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (...
Published:
2010-03-11
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Abstract:
Baan Co. interim chief executive Pierre Everaert said he could not rule out a takeover of the troubled Dutch business-management
software group. We hereby provide a list of (un) usual suspects. (...)
Excerpt related to
customer relationship management vendor for telecom:
Baan Co. interim chief executive Pierre Everaert said he could not rule out a takeover of the troubled Dutch business-management
software group. W...
Published:
1999-03-01
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Excerpt related to
customer relationship management vendor for telecom:
... from a transactional to a strategic relationship model of ... managers
and clerks must be customer-focused ... and validation of a proven spend management
expert, Jason ...
Published:
2008-07-29
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Abstract:
Want to know more about distributed agile best practices for software development projects? Find out about the challenges
and lessons learned from this implementation of distributed agile for teams distributed across US, Europe, and India. Discover
how this large, globally distributed project for a large (...)
Excerpt related to
customer relationship management vendor for telecom:
... Discover how this large, globally distributed project for a large telecom vendor
realized such benefits as better collaboration, higher quality product, and on ...
Published:
2010-03-11
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Abstract:
New executive management, Internet-savvy products, and aggressive promotion have rescued Manugistics Group from the brink
of collapse, at least for the short term. Once the supply chain planning market leader, Manugistics has witnessed its market
position erode steadily over the last several years in fa (...)
Excerpt related to
customer relationship management vendor for telecom:
New executive management, Internet-savvy products, and aggressive promotion have rescued Manugistics Group from the brink
of collapse, at least fo...
Published:
2000-09-20
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Abstract:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be measured by two key variables. These variables are complexity of requirements and level of expertise of
the selection/implementation team. The more complex the (...)
Excerpt related to
customer relationship management vendor for telecom:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be ...
Published:
2004-07-13
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Abstract:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Papers In Relation To Best Practices in CRM Performance Management. Many frustrated executives find that despite
the fortune spent on managing servers, networks, an (...)
Excerpt related to
customer relationship management vendor for telecom:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Paper...
Published:
2010-03-11
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Excerpt related to
customer relationship management vendor for telecom:
... with many ERP, customer relationship management (CRM),
PLM ... For example, the vendor claims many joint ... of market segments:
Manufacturing, Telecom, Insurance, High ...
Published:
2010-11-17
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Excerpt related to
customer relationship management vendor for telecom:
... Typically, the vendor’s software-as-a-service ... the solution can
help minimize management costs and ... to mention is Callidus’ TrueConnect Customer
Community. ...
Published:
2008-12-18
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Excerpt related to
customer relationship management vendor for telecom:
... are working for various customer relationship management
(CRM) software ... as CRM, ERP, order management systems (OMS ... 150 employees)
and its customer base (over ...
Published:
2009-10-23
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Abstract:
Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big
push into the e-commerce market. A new Symix subsidiary called Frontstep, which was formed in January 2000, has been actively
rounding out its e-business product and strategic consu (...)
Excerpt related to
customer relationship management vendor for telecom:
Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big
push into the e-commer...
Published:
2000-10-25
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Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
customer relationship management vendor for telecom:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
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Abstract:
Enterprise Application Integration (EAI) is one of the hot-button issues in IT for the Year 2000. Information Week Research's
survey of 300 technology managers showed nearly 75% of respondents said EAI is a planned project for their IT departments
in the coming year. According to a survey conducted by Ba (...)
Excerpt related to
customer relationship management vendor for telecom:
... supply chain, e-commerce, and customer relationship management/sales
force ... for the Simple Network Management Protocol (SNMP) via a vendor-supplied
SNMP ...
Published:
2000-02-01
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Abstract:
Internet collaboration is all the rage and SCM vendors are web enabling client/server-based applications in an effort to
retain current customers and entice prospective ones. (...)
Excerpt related to
customer relationship management vendor for telecom:
Internet collaboration is all the rage and SCM vendors are web enabling client/server-based applications in an effort to retain
current customers ...
Published:
2000-09-19
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Excerpt related to
customer relationship management vendor for telecom:
... procurement, spend management and/or contract management. ...
to manage would be the typical customer. ... integrator (SI), independent software vendor
(ISV), resellers ...
Published:
2012-02-15
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Abstract:
On August 23, J.D. Edwards reported financial results for the third quarter ended July 31, 2000. Despite notable license
fee revenue growth of 56% over the same period last year, the net loss for the Q3 2000 was a hefty $22.6 million. (...)
Excerpt related to
customer relationship management vendor for telecom:
On August 23, JD Edwards reported financial results for the third quarter ended July 31, 2000. Despite notable license fee
revenue growth of 56%...
Published:
2000-09-27