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Abstract:
This buyer's guide reviews the latest innovations in customer relationship management (CRM), focusing on cloud, mobile, and
social options, and provides several valuable CRM resources. Customer relationship management (CRM) has matured, and offers
more choices than ever before. This buyer’s guide review (...)
Excerpt related to
customer relationship management vendors for mobile industry:
... space, focusing on cloud, mobile, and social ... case studies, and
a directory of CRM vendors. Download <strong>2011 Customer Relationship
Management Buyer's Guide ...
Published:
2011-11-21
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer relationship management vendors for mobile industry:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would
have the greatest impact on our ability to add value to the people we do business with. (...)
Excerpt related to
customer relationship management vendors for mobile industry:
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would
have the greatest imp...
Published:
2006-10-24
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Excerpt related to
customer relationship management vendors for mobile industry:
... thought leadership, VARs, vendor directory, vendors. ... 12); BI and
Performance Management (79); Business ... Customer Relationship
Matters (70); FOSS Ecosystem (18); From ...
Published:
2011-11-22
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Abstract:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building
alliances in order to gain market share and il (...)
Excerpt related to
customer relationship management vendors for mobile industry:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing...
Published:
2005-08-17
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
customer relationship management vendors for mobile industry:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
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Abstract:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your Acquisition In Relation To Social CRM. Most of your customers and prospects expect you to be involved
in social media—and they’ll be more likely to do (...)
Excerpt related to
customer relationship management vendors for mobile industry:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your...
Published:
2010-03-11
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Abstract:
It’s clear that no single software vendor can fully support the range of requirements encompassing a complete mobile business
strategy. This white paper addressed how business software vendors can best support their customers by leveraging a robust
mobile ecosystem built on solutions from a variety of (...)
Excerpt related to
customer relationship management vendors for mobile industry:
... This white paper addressed how business software vendors can best support their customers
by leveraging a robust mobile ecosystem built on solutions from a ...
Published:
2011-03-15
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Abstract:
We'll change your mind about Selecting ERP for Oil and Gas Industry Contractors and Vendors.Read our Free whitepaper. Many
oil and gas industry suppliers chose enterprise software prior to 1999, when software designed to meet the needs of the oil
and gas industry didn’t exist. This affects the efficienc (...)
Excerpt related to
customer relationship management vendors for mobile industry:
Selecting ERP for Oil and Gas Industry Contractors and Vendors. Source: IFS. Document Type:
White Paper Description: Many oil and ...
Published:
2010-03-11
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Abstract:
This report aims to establish the areas of product functionality required by service industries such as advertising agencies
and identify a strategy vendors might take to improve the fit of their solutions to this market. Enterprise resource planning
(ERP) systems that address the needs of service industr (...)
Excerpt related to
customer relationship management vendors for mobile industry:
... Although there are exceptions, business software vendors still approach the industry
with a generalized set of functionality. This ...
Published:
2011-08-02
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Excerpt related to
customer relationship management vendors for mobile industry:
... Mobile technology: Although mobile is not ... that
have created innovative products for customer management. Vendors interested
in guide sponsorship opportunities ...
Published:
2011-08-02
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Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
customer relationship management vendors for mobile industry:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
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Excerpt related to
customer relationship management vendors for mobile industry:
... to business software and customer relationship management
(CRM) software ... E-banking, customer portals, and mobile banking ...
More and more CRM vendors are adapting ...
Published:
2009-10-08
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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
customer relationship management vendors for mobile industry:
... needed to replace its antiquated customer relationship management
(CRM) system. To find a mobile-enabled, user-friendly solution ... long-list of 40 vendors
into a ...
Published:
2010-03-11
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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
customer relationship management vendors for mobile industry:
... needed to replace its antiquated customer relationship management
(CRM) system. To find a mobile-enabled, user-friendly solution ... long-list of 40 vendors
into a ...
Published:
2010-03-11
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Abstract:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
Excerpt related to
customer relationship management vendors for mobile industry:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
Published:
2008-02-25
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Abstract:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically been located in products and services, it is now located in the value produced by the customer. (...)
Excerpt related to
customer relationship management vendors for mobile industry:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically...
Published:
2006-09-21
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Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
customer relationship management vendors for mobile industry:
... it can also extend its relationship with the ... from the viewpoint
of your customer, and integrate ... Service Lifecycle Management provides
significant benefits by ...
Published:
2003-06-11
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Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
customer relationship management vendors for mobile industry:
... it can also extend its relationship with the ... from the viewpoint
of your customer, and integrate ... Service Lifecycle Management provides
significant benefits by ...
Published:
2003-06-11
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Excerpt related to
customer relationship management vendors for mobile industry:
... different from other social customer relationship management
(CRM) solutions ... With a strong customer experience and ... management,
and knowledge management, and its ...
Published:
2011-10-24