-
Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
customer relationship management vendors for telco:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
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Abstract:
The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay-sayers
and doubters. You'd think this issue would die, with more and more shoppers buying from far flung vendors: Boston to the Nanga
Tribes for buying original crafts; Dallas to Huangshan (...)
Excerpt related to
customer relationship management vendors for telco:
The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay-sayers
and doubters. You'd th...
Published:
2005-03-18
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Abstract:
ERP vendors promise products linking to financial and manufacturing systems (which logically, is currently the vendor's own
system) and include collaborative SRM and PLM capabilities and links to CRM systems. JDA and others must simplify their integration
framework strategies and JDA must focus on data s (...)
Excerpt related to
customer relationship management vendors for telco:
ERP vendors promise products linking to financial and manufacturing systems (which logically, is currently the vendor's
own system) and include co...
Published:
2005-01-03
-
Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
customer relationship management vendors for telco:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
-
Abstract:
ERP vendors are making their way into the retail market by bundling, acquiring point solutions or partnering strategically
to embed retail-specific functions within their suites. Like in all other enterprise applications markets, eventually, albeit
not any time soon, the retail market too will come to a (...)
Excerpt related to
customer relationship management vendors for telco:
ERP vendors are making their way into the retail market by bundling, acquiring point solutions or partnering strategically
to embed retail-specifi...
Published:
2004-09-14
-
Abstract:
There are two types of extract transform and load (ETL) vendors. Business intelligence (BI) vendors integrate ETL functionality
into their overall BI framework, while best-of-breed data integration vendors, who provide enhanced ETL functionality, have
an increased focus on data cleansing and integrity. (...)
Excerpt related to
customer relationship management vendors for telco:
There are two types of extract transform and load (ETL) vendors. Business intelligence (BI) vendors integrate ETL functionality
into their overall...
Published:
2006-03-07
-
Abstract:
Siebel Systems is incorporating Informatica’s data integration platform into Siebel eBusiness Analytics 2000.3. The vendors
hope to use the integrated product to consolidate data into a 'comprehensive e-business data warehouse'. Have the vendors
found the e-business holy grail? (...)
Excerpt related to
customer relationship management vendors for telco:
... with Siebel Systems, the market leader in customer relationship management
(CRM), should ... of what were formerly known as ETL tool vendors (Informatica, Ardent ...
Published:
2000-12-19
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Abstract:
Exact has established a global infrastructure and a network of offices offering direct support, sales, and services with
the aim of providing customers a consistent level of service. It is also working toward the emergence of a new category of
software that tackles enterprise relationship management, gr (...)
Excerpt related to
customer relationship management vendors for telco:
... of integrated accounting, payroll, customer relationship management
(CRM), enterprise ... While these vendors could contend ... PSA), project
management, and extensive ...
Published:
2004-03-01
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Abstract:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the realities of its sole market – food manufacturers who sell to the foodservice and vending markets. (...)
Excerpt related to
customer relationship management vendors for telco:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the rea...
Published:
2003-01-06
-
Abstract:
Peregrine entered into partnerships that improve its solutions for customers buying new goodies or disposing of old ones.
In addition, the company will develop packaged integration solutions between its own products and market leading ERP and CRM
solutions. (...)
Excerpt related to
customer relationship management vendors for telco:
Peregrine entered into partnerships that improve its solutions for customers buying new goodies or disposing of old ones.
In addition, the compan...
Published:
2000-08-24
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Abstract:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification
for DSL service. (...)
Excerpt related to
customer relationship management vendors for telco:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sag...
Published:
2000-06-02
-
Abstract:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of technology to create personalized, one-to-one relationships. (...)
Excerpt related to
customer relationship management vendors for telco:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of...
Published:
2000-05-03
-
Abstract:
PeopleSoft announces the “Next Generation ASP” (...)
Excerpt related to
customer relationship management vendors for telco:
PeopleSoft announces the “Next Generation ASP”.
Published:
2000-03-31
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Abstract:
Web sites are very public, putting the brand and image of a company out there on the site for all to see. Companies need
to be sure they have a firm grip on what website visitors see. Rational Software and Vignette Corp. have teamed up to provide
a product to do just that. (...)
Excerpt related to
customer relationship management vendors for telco:
Web sites are very public, putting the brand and image of a company out there on the site for all to see. Companies need to
be sure they have a fi...
Published:
2000-12-12
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Abstract:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces the
amount of data that needs to be moved, and thereby reduces both the initial cost and ongoing maintenance cost of application
integration. (...)
Excerpt related to
customer relationship management vendors for telco:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces
the amount of data that ne...
Published:
2003-05-30
-
Abstract:
Small and medium businesses wanting the benefits of business intelligence (BI) without having to implement a large enterprise
system may find a viable option in Excel-based BI and analytics tools that leverage add-in applications from vendors.
(...)
Excerpt related to
customer relationship management vendors for telco:
Small and medium businesses wanting the benefits of business intelligence (BI) without having to implement a large enterprise
system may find a vi...
Published:
2005-06-22
-
Abstract:
SAS Institute has announced the production availability of SAS/Warehouse Administrator software, Version 2.0. This new version
provides IT the ability to proactively publish data warehouse information and track its usage, plus aggressively manage the
process of change in the data warehouse. (...)
Excerpt related to
customer relationship management vendors for telco:
... have become a vital component of all successful data mining, knowledge management, business
portal, e-intelligence, customer relationship management (CRM) and ...
Published:
2000-03-13
-
Abstract:
Recently, SAP announced solid results for Q4 2001, in contrast to the current soft market. Although not all troubles seem
to have been left behind, as can be seen from reduced license revenue, and while some may question SAP's justification of
merging its two subsidiaries, a positive sign is that SAP has (...)
Excerpt related to
customer relationship management vendors for telco:
... related to mySAP CRM (Customer Relationship Management)
reached approximately ... SAP's management should be pleased with the ...
both to its huge customer base and to ...
Published:
2002-02-25
-
Abstract:
GMAC is pushing for enterprise-wide web enablement of existing IT assets to support customer self-service platforms. NEON
Systems’ Shadow Direct product gives them access to legacy ADABAS databases in a real-time Internet environment. (...)
Excerpt related to
customer relationship management vendors for telco:
... Many vendors in the data extract, enterprise application integration, B2B e-commerce,
and customer relationship management arenas are struggling to find access
...
Published:
2001-03-05
-
Abstract:
In addition to products' rationalization, the integration at sales and cultural levels will be challenging. In general, existing
customers of involved merging vendors should be alert, but they should still look at these events as positive. (...)
Excerpt related to
customer relationship management vendors for telco:
In addition to products' rationalization, the integration at sales and cultural levels will be challenging. In general,
existing customers of invo...
Published:
2003-08-18