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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer relationship management white papers for mobile industry


How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software
Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies

customer relationship management white papers for mobile industry  Profitability with Leadership and Customer Relationship Management Software How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Maximizer Software is a leading provider of simple, accessible, customer relationship management (CRM) solutions, providing the best value for small and medium-sized businesses. As a pioneer in the CRM

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) RFI/RFP Template

Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality 

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Mobile Business Intelligence & Analytics


The convergence of business intelligence (BI) and mobility has been well under way for some time. As more professionals begin using smart phones and other mobile devices to keep up to date with business information, your company’s work force will start seeing mobile access to business data as the rule rather than the exception. Discover the benefits that are in store for an organization that embraces mobile analytics.

customer relationship management white papers for mobile industry  and the level of customer satisfaction. Mobile Business Intelligence what is it? The definition of mobility needs to be much broader than just simply the referring to the use of a mobile device. This definition defines mobility as device independence. It is critical difference, as it has a fundamental impact on how you should think about your mobile BI strategy. To illustrate this let's use two examples: On the one hand there is the mobile worker who is physically mobile and requires remote access to Read More

Navigator Business Solutions Navigator One for SAP Business One (v88) for Accounting Certification Report


Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of accounting software in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

customer relationship management white papers for mobile industry  submodules: Customer Master File, Customer Relationship Management, Invoicing, Cash Receipts, Debt Collection, Control Reports, and Financial Reports. Accounts receivable as a whole is well covered by most accounting solutions. That said, the average product in our Accounting Evaluation Center does not cover customer relationship management and debt collection extensively. Navigator does support these two areas well, along with the other areas. About Payroll The Payroll module provides functionality for Read More

Enterprise Performance Management: Cycle II


In February 2009, Quocirca interviewed 800 individuals across eight geographies about their views on, and usage of, enterprise performance management (EPM) tools and processes. The research was repeated in December 2009 and there was a clear improvement in understanding of EPM basics. However, much remains to be done. The overall increase in the EPM sub-indices does not mean there is room for complacency. Find out why.

customer relationship management white papers for mobile industry  customers and managing existing customer churn. Therefore, planning has to be more of a focus, while there is a perception that modeling can be deemed less important at this stage. However, when the overall indices are cross-referenced with how closely organisations score across the six sub-indices, it becomes apparent that those who score the most consistently across the sub-indices also tend to score the highest for the overall index. From this, Quocirca believes that, although it may be tempting to Read More

Production Management Research


Primarily due to rapid development of technology in the past thirty years, the market structure throughout the world has changed considerably. Local markets have become accessible to foreign manufacturers, who are able to perform well in their newly established territories in part due to their superior application of technology. In this light, most companies, including small and medium size, have embedded globalization in their expansion strategies, consistently seeking for new markets abroad. Consequently, local manufacturing companies are facing global competition, forcing them to adopt new concepts with respect to people, process and technologies. This document describes these approaches to production planning in detail as well outlines a software solution. The software solution (Production/3) combines both pull and push techniques and enables small to medium size organizations to fully automate their production system while retaining their investment in their legacy enterprise resource planning (ERP) systems.

customer relationship management white papers for mobile industry  on due dates of customer orders or desired inventory levels. Therefore this system appears to be better equipped for environments with changing product mix, infrequent orders or custom jobs. In push strategy; production is triggered in the form of raw material release at the beginning of the line. The release rate of raw material is based on due dates of various orders or restocking to desired inventory levels for different products. Once material is released into the system at first machine, it is Read More

ERP Analytics vs. BI for Manufacturing: Which Is Right for Your Organization?


Organizations are constantly looking for ways to maintain their competitive advantage and increase sales while lowering costs. Analytics helps organizations identify whether they are getting the most out of their resources. Is the money they spend going to good use? Are they proactively identifying ways to cut costs while maximizing resources?Enterprise resource planning (ERP) solutions

customer relationship management white papers for mobile industry  improve revenues, and increase customer satisfaction. Workforce analytics, which help the organization understand workforce trends, measure workforce processes and benchmark results against what is happening in the market, align business activities with the strategic goals of the organization, and measure the success of employee compensation programs. How BI Differs Organizations that want to move beyond the limited scope of ERP analytics and manage performance on an organization-wide level should Read More

Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report


Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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IFS Applications (v. 7.5) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report


IFS Applications (v. 7.5) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Oracle Project Portfolio Management Cloud


Oracle Project Portfolio Management Cloud offers an integrated project management suite that is designed to automate, streamline, and control project management processes end-to-end without expensive hardware and system management overhead costs. Read up on the product’s key features and the benefits your organization can achieve from this cloud solution.

customer relationship management white papers for mobile industry  Oracle Project Portfolio Management Cloud, Oracle Cloud, project portfolio management, PPM, project-centric organization, project management, project financial management, project resource management, project execution management, project decision making Read More

Ramco Enterprise Process Manufacturing for ERP for Process Manufacturing Certification Report


Ramco Enterprise Process Manufacturing is TEC Certified for online evaluation enterprise resource planning (ERP) for process manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth analyst commentary.

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Polymita Technologies

Case Study: More Efficient Hospital Management Systems with Content Management Tools


Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital began to implement an intranet to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency.

customer relationship management white papers for mobile industry   Read More

The Travel and Expense Management Guide for 2014: Trends for the Future


Organizations typically spend 10 percent or more of their annual budget on expenses related to business travel. They need to reevaluate existing strategies for travel and expense management, how to overcome key challenges, and structure a robust program that balances core competencies and modern technology enablers. This paper focuses on the general business trends and economic challenges organizations face today.

customer relationship management white papers for mobile industry  T&E, travel and expense management, T&E solution, T&E management, end-to-end expense management solutions Read More

Vitria OI 4: Data for Today and for the Future


Vitria is a long-time player in the provisioning of software solutions for analyzing information in real time. Founded in 1994 by two entrepreneurs—Drs. JoMei Chang and Dale Skeen, Vitria’s current chief executive officer (CEO) and chief technology officer (CTO), respectively, Vitria has evolved its operational intelligence and business process management (BPM) applications into mature and stable

customer relationship management white papers for mobile industry  others—needs to help its customers make the necessary adaptations to their infrastructures; instill an organizational mindset for dealing with the new paradigm of working with real-time–based processes; eliminate friction between real-time, near–real-time, and common batch processes; and clearly distinguish the value of all available information assets. Finally, with these advancements to its OI Suite, Vitria aims to align its roadmap strategy with improved access to data, as well as provide core Read More

Charting a Better Course for Your Business: Eight Rules for Investing in a New Accounting System


A good financial and accounting system should propel your business forward. It should give you the specific insights you need to spot the storms ahead, help you maximize resources with streamlined processes, and be nimble enough to help you navigate the changing currents of today’s business environment. Download this white paper to make sure you have the facts straight about what to look for—and what to look out for.

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Sage 100 Standard ERP (v. 4.5) for ERP for Services Certification Report


Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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