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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 eam applications for telecommunications


EAM versus CMMS: What's Right for Your Company? Part Three: Analysis of IFS and Intentia
Having traditionally done implementations via their product delivery organization, IFS and Intentia also have long exhibited a focus on product quality and

eam applications for telecommunications  and deep solution in EAM and MRO. While IFS has been well-known for providing ERP applications to medium-to-large organizations that make complex, highly engineered products with project-based manufacturing processes and asset intensive operations, it has long tried to crack the US A&D industry across all company sizes. It has apparently achieved some success in that regard, by setting up these partnerships: BAE Systems-IFS , for the global defense sector and GE Engine Service for commercial aerospace.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » eam applications for telecommunications

Supply Chain Management Systems for Service and Replacement Parts: Players, Benefits, and User Recommendations


Improved service management boosts revenue from both service offerings and new product sales, while improved customer service and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely repeated revenue stream over a long period of ownership.

eam applications for telecommunications  and reverse logistics planning. Streamlining the reverse logistics process is critical for companies that manage high value, service exchange units from return to refurbishment to re-sale. Logility also provides a method to forecast returns and conduct make/buy analysis, which helps companies synchronize their inventory investments with service-level goals, and accelerate the receipt of returned goods into inventory. Pure-play providers beside Xelux, such as Servigistics, Baxter Planning, and MCA Read More

One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

eam applications for telecommunications  major ERP, CRM, and EAM systems. The Important SAP Alliance In 2008, ClickSoftware entered into a global reseller agreement with SAP, pursuant to which SAP has been reselling the Service Optimization Suite. ClickSoftware is an SAP Solution Extension (SOLEX) Partner , whereby SAP resells ClickSoftware’s Service Optimization Suite as the SAP Workforce Scheduling and Optimization application by ClickSoftware (SAP WS&O) , thus helping customers meet the challenge of optimizing the mobile service Read More

One Vendor’s Mission to Make Service Businesses Click - Part 4


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently has focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor has added a few important growth engines, such as mobile computing

eam applications for telecommunications  offer  enterprise asset management (EAM)  and service order management functionality. Their value is helping to integrate the extremely diverse nature of a client's service needs, from managing the incoming call to field service, parts requisitioning, entitlement management, and contract management. In addition to ClickSoftware (which is a clear leader in its area), the main SLM suite vendors include Astea International, Ventyx, Metrix, NEW (formerly ServiceBench ), Servigistics (including former Read More

Ventyx-Utilities’ One-Stop-Shop Provider?


In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.

eam applications for telecommunications  strong mobility solutions for EAM and specialty mining applications (e.g., exploration to outbound logistics, accounting, and sales) and stands as a decent enterprise resource planning (ERP) system. ABB management intends to maintain both solutions as best-of-breed offerings within the overall Ventyx solution set, enhancing their respective capabilities for their diverse target industries, and integrating around the common work flows and practices. What Ventyx Offers Today As one can imagine given the Read More

Support for Old Releases-Good for the User but Is It Good for the Vendor?


The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.

eam applications for telecommunications  for Old Releases-Good for the User but Is It Good for the Vendor? Introduction A slew of recent announcements and vendor analyst briefings might be showing an interesting trend. Namely, enterprise software vendors are becoming more amenable to pledging support for older (even quite antiquated) product releases, much to the delight of anxious users who still rely on those releases. Until very recently, these users were faced with vendors' more or less subtle ultimatums and deadlines by which they Read More

SCM Software for Real World Manufacturing: A Case for Mission Critical Use


In an ideal world, we can have an exception free manufacturing operations. And for the most part, it will be a "management by exception" operations with no constraints or bottlenecks to worry about. But in reality manufacturing is all about managing constraints. A lot of constraints! This article discusses the impacts of constraints on manufacturing planning and execution and how a well implemented SCM software can help in overcoming these constraints.

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Growth Solutions for Data Storage: Meeting Needs Now and in the Future for Small Business


For business everywhere, the growth in the Internet has resulted in an enormous challenge to effectively and affordably manage, store, and archive digital files. In small to medium businesses (SMBs), solutions to store and manage digital files are often on a PC server or external hard drive—which can limit growth. SMBs should look for a storage and file management solution that allows for incremental growth. Find out why.

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ProfitKey’s Rapid Response Manufacturing (v. 7.7.1) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report


ProfitKey’s Rapid Response Manufacturing (v. 7.7.1) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Accelerating the Speed of Intelligence for Fast and Flexible Forecasting: Engaging the Business for Better Results


Forecasting is changing from a top-down process to a bottom-up one. High-level targets may be useful starting points, but they must be combined with input from line management and department heads before being rolled up into enterprise-wide financial goals. Some companies find it effective to “embed” members of the finance function within other business units. Read this white paper to find out more.

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Financial Forecasting: Room for Improvement for People, Process and Technology


Preparing an accurate forecast in this volatile business climate is challenging. Still, it is critical for businesses to be able to predict outcomes for the next month, quarter or year, and be able to respond quickly when the actuals vary significantly from the forecast. Forecasting may be equal parts art and science, but the most dialed-in enterprises report using a solid, collaborative process for generating accurate forecasts.

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The Service Equation: 4 Keys for IT to Create Value for the Business


IT organizations struggle with the challenges of shrinking budgets, ever-changing technology, compliance pressures, and more. For greater efficiency, many IT organizations are turning to information technology service management (ITSM) to help improve processes. But there’s still too much focus on technology and not enough on business outcomes. Learn key strategies for changing your approach to delivering IT services.

eam applications for telecommunications   Read More

Tenrox Project Workforce Management for PPM for PSA Certification Report


Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA) solutions in the Project Portfolio Management (PPM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Transition for Manhattan Associates Necessary for Long Term Growth


Based in Atlanta, Georgia, $78 million Manhattan Associates, Inc. develops, markets, and supports supply chain execution systems for distribution center management and Internet fulfillment. 1999 was a difficult year for the vendor, marked by reorganization and management turnover in the midst of rapid corporate expansion. Completing its transition to an Internet enabler will be important for Manhattan's long term future.

eam applications for telecommunications  integrators. In addition to streamlining the sales cycle, it can help expand business to overseas markets, a segment that accounts for less than 5% of Manhattan's revenues. The recent alliance with Intentia represents a positive step in this direction (See TEC News Analysis article: Manhattan Associates Partners with Intentia ). User Recommendations For companies operating in retail, apparel, or consumer goods manufacturing who need solid warehousing or transportation management capabilities only, Manh Read More




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