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Help Is on the Line for Call Center Challenges
Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover.Multi

hr article for telecom  phone interviews conducted by HR professionals. But, these interviews incur high costs. HireIQ offers call centers the option to automate the assessment of an applicant’s communications skills, job knowledge, and soft skills such as style, energy, and enthusiasm. HireIQ’s InterviewIQ, which relies on media-rich Web and voice response technologies, allows recruiters to evaluate and score recorded interviews. In other words, the software facilitates the recording of candidate interviews and in so doing Read More...
HR System for Banks, Financial Institutions
A multinational bank turned to TEC for help selecting a fully integrated human resources (HR) solution. Find out how the selection project played out.
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Documents related to » hr article for telecom


The New and the Noteworthy: 2008 Vendor Wrap-up
2008 seemed to be the year for mergers and acquisitions (M@As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s

hr article for telecom  – Many of the HR issues that businesses face today are common points of interest for HR (and related software) vendors. As such, software products are designed to address these issues by helping organizations properly manage new talent recruitment, employee productivity tracking, workforce or succession planning and modeling, and baby boomer retirements. While other companies like Ramco have a similar aim, Ramco’s solution has an added feature that most HR solution providers are just beginning to get Read More...
BIS ProStaff gets TEC Certified
Recently, I had the pleasure of speaking with the folks at BIS as part of TEC’s Certification process. For BIS, the value-add of TEC Certification was clear—and

hr article for telecom  organization looking for a HR solution (rich in talent management capabilities such as recruitment, performance, and compensation management). While BIS’s focus is on the banking, financial services, and insurance industries (where it can provide industry-specific know-how), it is looking to further expand its reach to such industries as communication (telecom), healthcare, hospitality, and professional services. It currently lacks the functionality to meet the specific needs of the manufacturing Read More...
What's in a Name? or Enterprise Systems' Reincarnations (Part I)
Well, the ERP Graveyard blog might sometimes be slightly deceiving, since not all enterprise resource planning (ERP) products necessarily die there. Some of

hr article for telecom  Systems. Over the past three years, the company has added nine more-or-less known ERP and CRM companies to the business and has more than tripled in size. This expansion, in addition to the confusion in the marketplace associated with the difference between M2M Holdings and the Made2Manage ERP solution per se, has spurred the company to find a clearer way to be able to discuss and market its various product lines. So, the company put a team together that would find a name that is not only memorable, Read More...
Trends in LMS
Companies and educational institutions use learning management systems (LMSs) to provide training and e-learning. With over 250 LMSs currently on the market

hr article for telecom  major corporations is done through e-learning. It has become a way of life. TELUS Communications (the second largest telecom company in Canada with 25,000 employees) recorded 100,000 online learning course completions in 2004. An LMS is a requirement to manage and track this kind of volume. There are at least 250 LMSs on the market—not including education and open-source LMSs. Many companies and educational institutions have developed their own but do not market them. There are also at least 100 Read More...
TEC Vendor Challenge (ERP for Distribution) - Not Just for Distributors
Technology Evaluation Centers (TEC), with partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain, will be hosting the TEC Vendor Challenge, “ERP

hr article for telecom   Read More...
Navigator Business Solutions Navigator One for SAP Business One (v88) for Discrete ERP Certification Report
Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of discrete enterprise resource planning (ERP) software in TEC's Evaluation

hr article for telecom  do not offer strong HR functionality. Navigator One is an exception, offering strong support for all subsections of HR, which explains why it is dominant in this area. As for manufacturing management, the strength of the Navigator add-ons to extend SAP Business One functionality (Production One, Matrix One for Apparel and Footwear, and Production One APS) explain why the product is dominant in this area. More details for the modules in the Dominant zone are available in the Functionality Benchmark Read More...
IFS Applications (version 8.0) for ERP for ETO Manufacturing Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in

hr article for telecom  IFS Applications,IFS Applications v.8.0,IFS Applications ETO ERP software,engineer-to-order ERP software,ETO ERP software,ETO ERP solution,ERP for ETO manufacturing software,IFS ETO ERP software,IFS ETO ERP,IFS Read More...
Technology Evaluation Centers (TEC) Moderates 20th Vendor Shootout for ERP, Featuring Live ERP Software Demonstrations for Manufacturers and Distributors
The Vendor Shootout for ERP event has helped hundreds of organizations with their enterprise software selections. Moderated by TEC, an impartial software

hr article for telecom  guidance to get them through crucial project milestones. Over seven years and nineteen events across the United States, hundreds of manufacturers and distributors have taken part in the Vendor Shootout™ experience. Live scripted product demonstrations from top ERP vendors together with insightful session presentations allow selection teams to accomplish what would normally take months of work in one event. For additional information or to register for the 20th Vendor Shootout™ for ERP on April 16-17, Read More...
Ability 585 for ERP for Manufacturing (SMB) Certification Report
Ability 585 is TEC Certified for online evaluation of enterprise resource planning (ERP) for manufacturing (SMB) solutions in the ERP Evaluation Center. The

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Dynacom ERP (v. 11.3) for ERP for SMB Certification Report
Dynacom Enterprise is now TEC Certified for online evaluation of enterprise resource planning (ERP) for small to medium business (SMB) solutions in the ERP

hr article for telecom  erp,erp for smb,smb,what is erp,erp systems,erp software,enterprise resource planning,small business erp software,erp for small business,erp implementation,systems erp,erp small business,small business erp,erp wiki,erp softwares Read More...
Supply Chain Risk Management for Wholesale Distribution Companies: Planning for Disruption
Forward-looking companies are focusing on managing supply chain risk. The same functionality that supports supply chain network visibility, collaboration, and

hr article for telecom  what is supply chain risk management,supply chain risk management strategies,supply chain risk management software,supply chain risk management process,supply chain risk management ppt,supply chain risk management plan,supply chain risk management pdf,supply chain risk management framework,supply chain risk management dod,supply chain risk management definition,supply chain risk management best practices,supply chain risk management,global supply chain risk management Read More...
New DoD Regulations for the Cybersecurity Age: Implementing and Paying for the DFARS UCTI Safeguarding Contract Clause
The Department of Defense (DoD)’s acquisition clause on safeguarding unclassified controlled technical information (UCTI) affects DoD contractors of all sizes

hr article for telecom  defense, dod, cybersecurity, dfars, ucti, cyber incident, government contracting software, Aronson Read More...
Accelerating the Speed of Intelligence for Fast and Flexible Forecasting: Engaging the Business for Better Results
Forecasting is changing from a top-down process to a bottom-up one. High-level targets may be useful starting points, but they must be combined with input from

hr article for telecom  speed of intelligence,business forecast accuracy,planning,budgeting,and forecasting solution,operational planning solution,financial planning and analysis solution,and forecasting,financial forecasting,integrated business planning,financial forecasting software,what is financial forecasting,financial forecasting tools,financial budgeting and forecasting,financial forecasting methods Read More...
IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 2
Part 1 of this blog topic analyzed IBM’s rationale to acquire ILOG to bolster its service-oriented architecture (SOA) and business process management (BPM

hr article for telecom  Suite – a Market Threat or Validation? Indeed, the recent acquisition of the former middleware competitor has promoted Oracle into the middleware market leader position, at least in the Java world. For more on Oracle’s strategy behind the ambitiously broad Oracle Fusion Middleware (OFM) suite and on its plans to stratify the middleware products into the strategic, continued & converged, and maintenance categories, please see my “Taming the SOA Beast” blog series . Zooming in on Oracle’s BPM Read More...

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