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Help Is on the Line for Call Center Challenges
Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover.Multi

hr article for telecom  phone interviews conducted by HR professionals. But, these interviews incur high costs. HireIQ offers call centers the option to automate the assessment of an applicant’s communications skills, job knowledge, and soft skills such as style, energy, and enthusiasm. HireIQ’s InterviewIQ, which relies on media-rich Web and voice response technologies, allows recruiters to evaluate and score recorded interviews. In other words, the software facilitates the recording of candidate interviews and in so doing Read More

Human Resources (HR)
Human Resources encompasses all the applications necessary for handling personnel-related tasks for corporate managers and individual employees.  Modules will include Personnel Management, ...
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Documents related to » hr article for telecom


What's in a Name? or Enterprise Systems' Reincarnations (Part I)
Well, the ERP Graveyard blog might sometimes be slightly deceiving, since not all enterprise resource planning (ERP) products necessarily die there. Some of

hr article for telecom  Systems. Over the past three years, the company has added nine more-or-less known ERP and CRM companies to the business and has more than tripled in size. This expansion, in addition to the confusion in the marketplace associated with the difference between M2M Holdings and the Made2Manage ERP solution per se, has spurred the company to find a clearer way to be able to discuss and market its various product lines. So, the company put a team together that would find a name that is not only memorable, Read More
BIS ProStaff gets TEC Certified
Recently, I had the pleasure of speaking with the folks at BIS as part of TEC’s Certification process. For BIS, the value-add of TEC Certification was clear—and

hr article for telecom  organization looking for a HR solution (rich in talent management capabilities such as recruitment, performance, and compensation management). While BIS’s focus is on the banking, financial services, and insurance industries (where it can provide industry-specific know-how), it is looking to further expand its reach to such industries as communication (telecom), healthcare, hospitality, and professional services. It currently lacks the functionality to meet the specific needs of the manufacturing Read More
The New and the Noteworthy: 2008 Vendor Wrap-up
2008 seemed to be the year for mergers and acquisitions (M@As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s

hr article for telecom  – Many of the HR issues that businesses face today are common points of interest for HR (and related software) vendors. As such, software products are designed to address these issues by helping organizations properly manage new talent recruitment, employee productivity tracking, workforce or succession planning and modeling, and baby boomer retirements. While other companies like Ramco have a similar aim, Ramco’s solution has an added feature that most HR solution providers are just beginning to get Read More
Trends in LMS
Companies and educational institutions use learning management systems (LMSs) to provide training and e-learning. With over 250 LMSs currently on the market

hr article for telecom  major corporations is done through e-learning. It has become a way of life. TELUS Communications (the second largest telecom company in Canada with 25,000 employees) recorded 100,000 online learning course completions in 2004. An LMS is a requirement to manage and track this kind of volume. There are at least 250 LMSs on the market—not including education and open-source LMSs. Many companies and educational institutions have developed their own but do not market them. There are also at least 100 Read More
PTC Windchill 10 for Core PLM for Discrete Industries Certification Report
PTC Windchill 10 is TEC Certified for online evaluation of core product lifecycle management (PLM) for discrete industries solutions in the Core PLM for

hr article for telecom  plm software,plm,discrete manufacturing,life cycle management,what is plm,lifecycle management,product lifecycle management,plm system,plm solutions,product lifecycle,plm world,product life cycle management,plm systems,lean manufacturing,cad design Read More
Microsoft Dynamics GP 10.0 for ERP for Mixed-mode Manufacturing Certification Report
Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for mixed-mode manufacturing solutions in the ERP

hr article for telecom  mixed-mode erp,mixed-mode manufacturing,erp software,what is erp software,erp software solutions,erp software packages,small business erp software,open source erp software,construction erp software,web based erp software,erp software companies,crm erp software,erp software comparison,erp software vendors,manufacturing erp software Read More
Accelerating the Speed of Intelligence for Fast and Flexible Forecasting: Engaging the Business for Better Results
Forecasting is changing from a top-down process to a bottom-up one. High-level targets may be useful starting points, but they must be combined with input from

hr article for telecom  speed of intelligence,business forecast accuracy,planning,budgeting,and forecasting solution,operational planning solution,financial planning and analysis solution,and forecasting,financial forecasting,integrated business planning,financial forecasting software,what is financial forecasting,financial forecasting tools,financial budgeting and forecasting,financial forecasting methods Read More
NetSuite OpenAir for PPM for PSA Certification Report
NetSuite OpenAir is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA) solutions in the

hr article for telecom  project portfolio management for professional services automation,project portfolio management for professional services automation software,PPM for PSA,PPM for PSA software,PPM for PSA solution,NetSuite,NetSuite OpenAir Read More
Aquilon for ERP for SMB Certification Report
Aquilon is TEC Certified for online evaluation of enterprise resource planning (ERP) for small to medium business (SMB) solutions in the ERP Evaluation Center

hr article for telecom  erp for smb,small and medium business,erp software,erp accounting software,erp software solutions,web based erp software,construction erp software,crm erp software,erp software download,erp software free,erp software companies,what is erp software,erp mrp software,manufacturing erp software,erp software for small business Read More
Zdesign for consumer products- CPLM for Defense
Zdesign connects participants in fashion product development organizations, and manages the time-critical communications between trading partners. It brings

hr article for telecom   Read More
GLOVIA G2 for ERP for Discrete Manufacturing Certification Report (2014)
GLOVIA G2 by Glovia International is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the

hr article for telecom  TEC certified, discrete ERP, discrete manufacturing, lean manufacturing, ERP solution, end user productivity, global manufacturing Read More
ERP for Services (Non-manufacturing) for Industrial Automation
A multinational consulting company specializing in industrial automation was looking for a fully integrated enterprise resource planning (ERP) solution to

hr article for telecom   Read More
Managing Enterprise Information: Architecting for Survival and Positioning for Success in Tough Times
Today, businesses must work smarter, not just harder@and to do it, they must use information to compete. With growing demands on data resources, companies need

hr article for telecom  information is often scattered throughout the organization. To survive in the current tough economic environment means building successful enterprise information management strategies. Find out how. Read More
IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 2
Part 1 of this blog topic analyzed IBM’s rationale to acquire ILOG to bolster its service-oriented architecture (SOA) and business process management (BPM

hr article for telecom  Suite – a Market Threat or Validation? Indeed, the recent acquisition of the former middleware competitor has promoted Oracle into the middleware market leader position, at least in the Java world. For more on Oracle’s strategy behind the ambitiously broad Oracle Fusion Middleware (OFM) suite and on its plans to stratify the middleware products into the strategic, continued & converged, and maintenance categories, please see my “Taming the SOA Beast” blog series . Zooming in on Oracle’s BPM Read More

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