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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 largest telecommunications companies 2011


SAP Running Simple to Be a Cool Vendor
The SAPPHIRE NOW + ASUG Annual Conference in Orlando, Florida, was a well-organized event that afforded attendees the opportunity to explore SAP offerings from

largest telecommunications companies 2011  in that, as SAP’s largest employee segment is Gen X. While Gen Y is loudly promoting its good intentions, Gen X may feel neglected. And, with CEO Bill McDermott contrasting leadership and management in favor of the former, Gen X employees, who occupy many managerial functions, may feel even more pushed into forgetfulness. Furthermore, a company investing in one generation with important mandates while looking at other generations with sorrow is like parents focusing on their favorite child while

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Discussing E2open’s Pre-IPO State of Affairs


Today’s businesses are complex. No longer are supply chains linear—but they involve dynamic trading partner networks across the globe. E2open caters to this extended business network by delivering SCM applications on its cloud-based platform that enable its customers and their trading partners to gain visibility and collaboration across their multi-tier supply chain. Get the details in TEC principal analyst P.J. Jakovljevic’s article.

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One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

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One Vendor’s Mission to Make Service Businesses Click - Part 4


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently has focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor has added a few important growth engines, such as mobile computing

largest telecommunications companies 2011   Read More

Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

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A Quality and Compliance Training Road Map for Emerging FDA-regulated Companies


A Quality and Compliance Training Road Map for Emerging FDA-Regulated Companies Emerging life science companies face the same compliance and regulatory pressures as larger ones. Companies that outsource sales and operational functions need to disseminate training on key policies, procedures, and regulations to a wide audience—without the benefit of a dedicated training team. These companies demand solutions that automate the quality training effort without compromising the entire quality program.

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Designing Telecommunications Security Infrastructure for the Future Smart Electricity Grid—Security Considerations


This white paper captures the learning gained from the telecommunications infrastructure rollout workstream of the flexible approaches for low carbon optimized networks (FALCON) program. The security issues associated with the implementation are presented along with a discussion of the outlined solution.

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Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program


It’s not easy for manufacturing companies to improve operating efficiency while responding to market changes. Improving productivity across business processes requires visibility, speed, and automation. The SAP Business All-in-One fast-start program can tailor SAP manufacturing software to your needs and roll it out quickly—and, it can be adapted to changing requirements. Find out how it can grow with your company.

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Early Adoption of Windows Vista Yields Strong Return for Midsize Companies


IT departments in midsize companies are expected to improve the service quality to PC users, cut IT support costs, and increase business flexibility. But midsize companies often worry about tight IT budgets and few IT resources. Deploying the Windows Vista operating system can help. Find out what 73 midsize companies have to say about how Windows Vista has offered not only cost savings, but security benefits and more.

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10 VoIP Companies and Technologies to Watch in 2013


The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems method for making voice calls. Read about 10 companies and technologies to watch in 2013, and see how VoIP business and technology can affect your company in the near future.

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Procurement Outsourcing: 10 Things Companies Really Want to Know


Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing services. Jason Gilroy and colleagues draw upon their years of procurement expertise to provide answers to common questions surrounding the outsourcing of procurement services.

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12th Vendor Shootout for ERP - Dallas, TX, Oct 12-13, 2011 - Vendor Line-up Confirmed


The 12th Vendor Shootout for ERP. Dallas, Texas, USA. October 12-13, 2011. Dallas Marriott Quorum. Manufacturers and distributors:The vendor line...

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2011 ERP Buyer's Guide for Medium and Large Manufacturers


2011 ERP Buyer's Guide for Medium and Large Manufacturers Your PDF copy of TEC's new ERP Buyer's Guide for Medium and Large Manufacturers is now av...

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SAP Industry Solutions for Mid-market Companies


For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions.

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TEC Launches Center To Help Companies Evaluate and Select Point of Sale Software


Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its Point of Sale Systems Evaluation Center, to help companies compare the most qualified POS systems based on their own, unique business needs.

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