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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 technology crm case study


Case Study: Britax


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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Process Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today's leading ERP systems group all traditional company management functions (finance, sales, manufacturing, human resources) and include, with varying degrees of acceptance and skill, many solutions that were formerly considered peripheral (product data management (PDM), warehouse management, manufacturing execution system (MES), reporting, etc.). While during the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-Business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The old adage is "Such a beginning, such an end", and, consequently, many ERP systems' failures could be traced back to a bad software selection. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategy, and subsequent software selection. This is the perfect time to create the business case and energize the entire organization towards the vision sharing and a buy in, both being the Key Success Factors (KSFs). Yet, these steps are very often neglected despite the amount of expert literature and articles that emphasize their importance.    

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Documents related to » technology crm case study

Case Study: Metrolina Greenhouses


For years, Sage MAS 90 ERP served Metrolina Greenhouses well as its accounting and distribution solution. But continued growth and expansion led it to seek a comprehensive warehouse management solution (WMS), to incorporate materials requirement planning (MRP) procedures and radio frequency identification (RFID) for better planning and control. Metrolina discovered Sage MAS 500 had the MRP software it needed. Learn more.

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TEC Case Study: Corona


Following several acquisitions, Colombia-based ceramics manufacturer Corona found itself with multiple enterprise resource planning (ERP) systems to manage. To find a single ERP solution that was suitable for all of its facilities, and would integrate with its existing business software, Corona turned to Technology Evaluation Centers (TEC). Learn how TEC’s selection methodology helped Corona choose the right ERP software.

technology crm case study  your selection criteria. Source: Technology Evaluation Centers Resources Related to Case Study: Corona : Enterprise Resource Planning (ERP) (Wikipedia) Case Study: Corona ERP System is also known as : ERP System Implementation , TEC ERP Software System , Implement Corona ERP System , ERP System Comparison , ERP Software Selection , ERP System Cost , Corona ERP System , ERP System Experience , Implementing ERP System , ERP System Modules , ERP System Reviews , Top Vendors Match ERP Systems , ERP System Read More

Case Study: Hauser Chocolatier


Old-world quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the hard way, struggling for years with DOS-based accounting software. Needing a seamless flow of information from a system that would accommodate Hauser’s unique pricing structure, the company chose Sage MAS 90. Find out how Hauser uses this accounting solution for more than just accounting.

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Case Study: Martin’s Wood Products


Martin’s Wood Products, producers of solid wood furniture for over 20 years, is a family-run business that has aimed to keep pace with the enterprise resource planning (ERP) advances of the 21st century. To bring costing under control, and to automatically place accurate and consistent work orders on the shop floor, the company uses an ERP and product configurator solution. Learn more about how the solutions help the company.

technology crm case study  Software | Lean Information Technology | Shop Floor Control System | Shop Floor Management Software | Shop Floor Scheduling System | Shop Floor Tracking | Shopfloor Control | Shopfloor Data | Shopfloor Management | Shopfloor Software | Shopfloor | Work Order on the Shopfloor | Decisions on the Shopfloor | Manage the Shopfloor | Gains Throughout the Shopfloor | Own Shopfloor | Careless Shopfloor | Lean Shopfloor | Shopfloor Efficiency | Track Job Costing on the Shopfloor | Shopfloor Operations | Shopfloor Read More

Ebix CRM


Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective.

technology crm case study  CRM Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective. Read More

Enterprise CRM Platform (ECP)


ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution.  

technology crm case study  CRM Platform (ECP) ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution. Read More

Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report


This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.

technology crm case study  CRM : CRM for Financial and Insurance Markets Competitor Analysis Report This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. Read More

CRM: Big is Not Always the Best


Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

technology crm case study  run on relational database technology, can be easily customized according to a company’s requirements, and are easy to use. Mid-market companies are looking for appropriate features but do not want to over-buy a CRM system which could be a costly mistake. Large companies often times may indeed be looking for very sophisticated CRM solutions that cover the sales, marketing, and customer service areas of an organization. Again, these companies are looking for solutions with an excellent feature set, high Read More

Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

technology crm case study  CRM Concepts in ERP Systems If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More

Top CRM for Financial Services


To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support s...

technology crm case study  is considering new CRM technology, finding the right system or upgrade can be a difficult task. To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support system* (DSS). In just minutes, you can get a ranking of the latest CRM solutions based on your company's needs and characteristics, including its size, industry, business model, geographical markets, IT platform and requirements, etc. And this includes solutions Read More

Vanguard Technology


Vanguard Technology was established in 1998. Since then, Vanguard Technology has been focusing on the R& D of enterprise HR management by using information systems. In August 1998, Vanguard Technology's first generation HRMS, HRsoft V1.0 was successfully deployed at Coca-Cola's branch in TianJin, China. This is a client/server based system that can be used by all the staff at the HR department of a whole company. It uses the big database from Microsoft or Oracle. Compared with previous products on the market, it made a fundamental change and achieved a remarkable success in performance,data sharing and functionalities. In 2002, Vanguard Technology developed the first B/S HRMS in China, which enables the access by everyone to HRMS through a browser.After several years of development, Vanguard Technology has developed a large pool of team-work consultants and system deployment engineers that are very experienced and innovative professionals. They are very cooperative and task well-defined. They can provide a full range of services including project planning, implementation, maintenance and system upgrading. The core management team of the company has years of experiences in HR management systems development, deep understanding of HR management. With their leadership and vision, Vanguard Technology has made a great achievement and contribution to the progress and improvement of HRMS development in China. Early in 2008, Vanguard Technology and ShanghaiHW Enterprise Management Consulting Institute (HWEM) which focuses on the human resource and IT consulting have reached an agreement on the restructuring of the company's assets and equity swap, and will carry out in-depth cooperation between the two sides. The full complement between each other, such as the IT and management consulting knowledge and experience, as well as the customer resource, will help further improve the "Vanguard-HWEM" brand value. The two sides will also create exclusive "Vanguard-HWEM" brand, develop exclusive e-HR series products in the field of medical, scientific, technological and national licensing industry show.Vanguard Technology always pursues technology innovation and perfection. We uphold the principle of "Customer First" in project implementation and management through our quality products and professional services. We are the best working partner for enterprise HRMS establishment and development.

technology crm case study  Technology Vanguard Technology was established in 1998. Since then, Vanguard Technology has been focusing on the R& D of enterprise HR management by using information systems. In August 1998, Vanguard Technology's first generation HRMS, HRsoft V1.0 was successfully deployed at Coca-Cola's branch in TianJin, China. This is a client/server based system that can be used by all the staff at the HR department of a whole company. It uses the big database from Microsoft or Oracle. Compared with previous Read More

Arxis Technology


is a technology consulting firm specializing in the implementation and support of accounting and business management software. 

technology crm case study  Technology is a technology consulting firm specializing in the implementation and support of accounting and business management software. Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

technology crm case study  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More

Soffront CRM


The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM.  

technology crm case study  CRM The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM. Read More