Documents » telecom billing basics.
Abstract: When operators interconnect together to send and receive voice and other services, special requirements arise for the
billing. Operator to operator interconnect
billing, settlements, rate sheets, and charging policies are some of the areas that need special consideration.
PubDate: 9/4/2006 7:27:00 AM
Abstract: While many small to medium businesses (SMBs) manage their own data communication systems, most rely on the phone company to take care of their voice communications. But as the world of voice and data communications converge, it’s even more important for SMB managers to understand the basics of communication networks and how they work. Read more about the basics of voice over Internet protocol (VoIP) and its benefits.
Abstract: Accounting firm Fox and Fiorino P.A. knew there had to be a better way to take care of billing. With most of its billing being entered manually, no real-time reporting was available to ensure accuracy. So in 2003, the company implemented BillQuick. With this automated time-keeping and billing solution, Fox and Fiorino has improved the quality of its information, reduced overtime, and increased revenues and cash flow.
Abstract: Dramatic progress in communication and media industries are pushing service providers to seek new differentiation strategies. Next-generation services can play a major role in your future as a service provider. But first you need to understand the implications for your operational- and business-support systems—in particular your billing system. Learn how to make the most of next-generation services to generate revenue.
Abstract: Proper maintenance planning is the first step in moving from a reactive to a proactive mode. Yet organizations continue to struggle with establishing proper planning processes. This paper provides back to basics perspective on the key elements of maintenance planning.
Abstract: Eight years ago, architect Kevin Harris, like many other architects, found it difficult to accurately charge clients for his services. But after attending courses to learn the proper methods for tracking time and costs, he realized that what he really needed was an integrated system. Since implementing BillQuick time billing and project management solution, Kevin has been able to easily and accurately manage billing.
Abstract: Broadband Internet subscribers have a choice between DSL or cable systems. Providers of each system must meet the particular billing challenges raised when offering such services. Each system has areas of potential revenue loss, and billing system strategies must take these into account in order to reduce the risks.
Abstract: The State of Wyoming’s IT organization and its customers were struggling with a mainframe-based chargeback system. For IT, productivity and interface complexity were the major problems. For client agencies, it was a lack of actionable information in billing reports. Learn how a new solution provided more detailed cost accounting and billing information, increased customer satisfaction, and lowered IT operational costs.
Abstract: eCharge, whose previous initiative was a service that would allow consumers to charge purchases to their phone bill, will announce a new charging and billing system that is completely Internet based.
Abstract: Companies are looking for more areas to squeeze savings out of operations. One such area that may be fertile ground to explore is equipment maintenance. The class of software that can help to cultivate these savings is computerized maintenance management systems (CMMS). This article discusses the basics of CMMS and its key features, enabling you to determine whether your company should investigate this software as a potential source of savings.
Abstract: Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and by addressing that issue. An often troubling aspect of CRM implementations in the past is that the only way IT departments can achieve a full view of the customer is by integrating front-end, customer facing applications (e.g., contact management) with back-office systems, such as billing applications and financial ERP modules.
Abstract: Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive business decisions and develop corporate strategy. For an organization, there are many benefits to implementing a BPM solution.
Abstract: Cost, time, resources, cash, and risk have always been the basics of project management. But as business as a whole becomes more project- rather than process-oriented, management technologies must in turn become more project-centric.
Abstract: Today’s manufacturers face increasing global competition and complex manufacturing networks. Supply chain management provides manufacturers with the needed visibility into their supply chain, as well as software solutions, to help give them a competitive edge.
Abstract: Return on Investment (ROI) is the ultimate measure of accountability that answers the question: Is there a financial return for investing in a program, process, initiative, or performance improvement solution? (source: "Return on Investment (ROI) Basics", by Patricia Pulliam & Jack Phillips).
Abstract: Software systems must be able to handle your business basics. A focus on the details is essential. Look meticulously for the fatal flaws. If you don't select a system that meets your detailed needs, it can be fatal.
Abstract: Global competition means more choice for consumers and increasing customer demands. Manufacturers and distributors must develop a better understanding of what customers want so that they can configure, produce, and deliver products and services faster and more cost-effectively.
Abstract: Most business software system changes falter--if not fail--because of only a few root causes. Data quality is one of these root causes. The cost of high data quality is low, and the short- and long-term benefits are great.
Abstract: Lately demand-driven supply networks (DDSN) are a much talked about topic, yet little is written about SMBs and DDSN. By understanding the basics of DDSN, and through selective implementation, SMBs can experience the agility, adaptability, and alignment of DDSN.