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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunication company vision


TOA Technologies Raises Significant New Funds to Expand FSM Space
TOA Technologies has recently raised $66 million [USD] from Technology Crossover Ventures (TCV) to continue to expand and execute on its vision for better field

telecommunication company vision  medical device, or a telecommunication providers' cell tower in need of immediate maintenance. Leveraging cloud, mobile, social, and context-aware technologies, as well as the predictive and actionable information it delivers in real time, TOA’s flagship ETAdirect offering is suitable for large service enterprises. ETAdirect, a true cloud application suite, measures everything that happens in the field, down to the minutest details of work and travel, and creates unique performance pattern profiles for

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Process Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today's leading ERP systems group all traditional company management functions (finance, sales, manufacturing, human resources) and include, with varying degrees of acceptance and skill, many solutions that were formerly considered peripheral (product data management (PDM), warehouse management, manufacturing execution system (MES), reporting, etc.). While during the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-Business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The old adage is "Such a beginning, such an end", and, consequently, many ERP systems' failures could be traced back to a bad software selection. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategy, and subsequent software selection. This is the perfect time to create the business case and energize the entire organization towards the vision sharing and a buy in, both being the Key Success Factors (KSFs). Yet, these steps are very often neglected despite the amount of expert literature and articles that emphasize their importance.    

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Documents related to » telecommunication company vision

Quote-to-order: The Major Players in the Manufacturing Arena


The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive advantage.

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When Customer Relationships Meets Business Intelligence Marketing Analysis and User Recommendations


For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendors benefit.

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I-Impact Predicts Your Customer Retention!


More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention, and cross-sell programs. It is a costly operation to develop such functionality from scratch. Vendors like I-Impact offer packaged application providers the opportunity of a shortcut.

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A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

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Distribution Company Bearings International Selects Sage ERP X3


As follows from its name, Bearings International is a distributor of a wide range of imported bearings and power transmission equipment. The company is located in South Africa and has more than 50 branches and other subsidiaries. The company has been using a number of UNIX-based legacy software applications that have been modified several times but eventually have come to the end of their tether

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Calculating Utilization in a Services Company


Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization.

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SalesLogix Product Strategy and Vision


A customer relationship management (CRM) solution can enhance your overall business performance by integrating your front- and back-office activities, now and in the future. There are five key considerations involved in an effective CRM implementation. The first is the quality of your customer and business data. Secondly, it’s important to maximize user adoption. Learn about the other three and how you stand to benefit.

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Case Study: Material and Labor Cost Categories Defined for Young Electric Sign Company


By implementing a job costing and enterprise resource planning (ERP) system designed for discrete manufacturing, Young Electric Sign Company (YESCO) was able to save almost $250,000 (USD). Managers now have more accurate views of job completion and employee performance. Plus, the system’s ability to sort service contracts by region enables YESCO to be more responsive to its customers. Learn about the other benefits.

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SYSPRO ERP Choice of The Brewer Company


The Brewer Company, a leading manufacturer of roofing and pavement maintenance materials, opted for SYSPRO ERP to help the move the company forward. The concise press release does not give any indication how thorough the ERP selection process was here. The selection steps were as follows: Preliminary 90–120-minute phone conversations were conducted with the 13 candidate ERP vendors.

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The Customer Relationship Management Vision: It Starts with Relationships


An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the mystery out of what makes an effective CRM vision. The secret? It’s all about people and relationships.

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