The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive advantage.
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specific industries, such as telecommunication equipment, personal computers (PCs), or insurance underwriting, to name a few. If the enterprise, for example, has not done the basic groundwork of product component definition and modular design, then it may be too early to look at configurator tools, and it may be better for the enterprise to invest its time, money, and energy in product modularization. On the other hand, if the enterprise only has a few product lines, or perhaps the product is an