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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunications 101


Outsourcing 101 - A Primer
Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling

telecommunications 101  availability of low cost telecommunications and data communications in third world countries. How Does It Work? How does a company engage and pay for the services of an outsourcing provider? Simply, the company contracts with an outsourcing provider to do a defined scope of work, and the outsourcing provider charges the company a fee. The fee can take many forms: by the transaction, by labor hour, cost per unit, cost per project, an annual cost, cost by service levels, or other possible arrangements. In

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications 101

Outsourcing 101 - A Primer Part Two: Outsourcing Categories


Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: application software, information technology infrastructure, business process outsourcing (BPO), and manufacturing.

telecommunications 101  software components: Data communications Telecommunications Internal network Internet connections Firewalls VPNs Mainframe computers Servers Desktop PCs Laptops Handheld devices Printers Phones Operating systems and desktop software E-mail A company will typically look to outsource its I.T. infrastructure in order to obtain a more predictable cost structure, while receiving a well-supported and highly reliable system, with very high system uptime, and rapid response to problems. The following activities Read More

CC&B for the Telecommunications Industry RFI/RFP Template


CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements

telecommunications 101  B for the Telecommunications Industry RFI/RFP Template The CC&B for the Telecommunications Industry RFI/RFP Template lists and describes 2267 features and functions found in CC&B for the Telecommunications Industry software solutions. This CC&B for Telecommunications Industries Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your CC&B for the Telecommunications Industry software selection projects. Features and functions included in this CC&B Read More

IBM and Deutsche Telecom Announce Plans for 100 Terabyte Data Warehouse


According to an announcement by International Business Machines on Thursday December 16, 1999, IBM is working with German telecommunications services company Deutsche Telekom to assemble the largest data warehouse in the world. When complete, the warehouse will contain up to 100 terabytes of customer and call records, to be used for Customer Relationship Management (CRM) applications.

telecommunications 101  is working with German telecommunications services company Deutsche Telekom to assemble the largest data warehouse in the world. When complete, the warehouse will contain up to 100 terabytes of customer and call records, to be used for Customer Relationship Management (CRM) applications. The warehouse will be built by T-Nova, Deutsche Telekom's systems integration subsidiary, and will use IBM's RS/6000 SP parallel processing servers and IBM's DB2 Universal Database. The customer expects to have 25 Read More

Mobile Unified Communications &Collaboration (UCC): The CIO’s Guide


Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications capabilities into a single system, while mobile devices keep an increasingly mobile workforce connected to each other and to business processes from just about anywhere. But choosing the right mobility component for UCC becomes critical. Here’s what to consider when making your choice.

telecommunications 101  Guide Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications capabilities into a single system, while mobile devices keep an increasingly mobile workforce connected to each other and to business processes from just about anywhere. But choosing the right mobility component for UCC becomes critical. Here’s what to consider when making your choice. Read More

Comarch


Comarch is a software house and IT services company that specializes in innovative IT solutions for the telecommunications and financial services industries, government, large enterprise, and small and medium business. Our products and solutions cover billing, network management, enterprise resource planning (ERP) systems, IT security, customer relationship management (CRM) and loyalty management, electronic data interchange (EDI), sales support, electronic communication, and business intelligence.  

telecommunications 101  IT solutions for the telecommunications and financial services industries, government, large enterprise, and small and medium business. Our products and solutions cover billing, network management, enterprise resource planning (ERP) systems, IT security, customer relationship management (CRM) and loyalty management, electronic data interchange (EDI), sales support, electronic communication, and business intelligence. Read More

The Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure


Demarc extensions have been a recurring gray area in the telecommunications industry for years. There is often misconception when it comes to who actually performs the Demarc extension. This confusion can lead to finger pointing and eventually a bad reputation for those involved. Understand the issues surrounding the Demarc extension and how they can be resolved from the very beginning.

telecommunications 101  in the Enterprise Network Telecommunications Infrastructure Demarc Extension Nationwide was developed by Concert Technologies to address the deregulation and associated FCC regulation that every circuit installed must have a demarc extension due to the separation required between the access provider's network and the premise at which the circuit is delivered. Source: Demarc Extension Nationwide Resources Related to The Demarc Extension and Its Role in the Enterprise Network Telecommunications Read More

CompuData, Inc.


CompuData is one of the largest Sage VARs in the country, winning several prestigious awards including Sage President's Circle, Accounting Technology Magazine's VAR 100 and Technology Pacesetter for several years in a row. Key product offerings include: Sage MAS 90, MAS 200, MAS 500 ERP systems, SalesLogix CRM, and Sage ABRA HR systems. CompuData can review your current business processes, implement an out-of-the- box or customized IT solution, train your staff at our Sage Authorized Training Center, and support your software 24x7.Conveniently, CompuData provides a one-stop shop for small to mid-size businesses' IT needs, including system design, networking, telecommunications, remote access, Internet security, and 24x7 support services. Offices are located in Philadelphia, PA, Charlotte, NC and Irvine, CA.

telecommunications 101  including system design, networking, telecommunications, remote access, Internet security, and 24x7 support services. Offices are located in Philadelphia, PA, Charlotte, NC and Irvine, CA. Read More

Barcoding 101 for Manufacturers: What You Need to Know to Get Started


For manufacturers, barcoding carries with it numerous benefits, including increased accuracy, efficiency, and traceability, along with easier adherence to customer or regulatory requirements. Discover how implementing barcoding as part of an integrated software-as-a-service (SaaS) solution can help manufacturing companies of all sizes, and in many different industries, improve operations and business performance.

telecommunications 101  101 for Manufacturers: What You Need to Know to Get Started Plex Online specializes in implementing bar coding systems that track containers and/or individual parts on the factory floor using hand-held Pocket PCs. Containers or parts are scanned as they move around the shop floor, providing a highly accurate, real-time inventory system. Source: Plex Systems Resources Related to Barcoding 101 for Manufacturers: What You Need to Know to Get Started : Barcode (Wikipedia) Barcoding 101 for Read More

CoreMedia AG


As a provider of advanced Java-based software, CoreMedia develops innovative and scalable high-end solutions that cover the whole content value chain from content production to management, syndication and delivery. Our content management and publishing system, the CoreMedia Publisher, consistently applies universally recognized standards and technologies (Java, CORBA, XML) and offers a highly scalable and open software platform for innovative media applications. Our customers in media, new media, telecommunications and e-commerce leverage CoreMedia products in providing dynamic customer-driven solutions ranging from content and portal management to content syndication to the production of multimedia news services, cross-media applications, WAP portals and interactive TV.

telecommunications 101  in media, new media, telecommunications and e-commerce leverage CoreMedia products in providing dynamic customer-driven solutions ranging from content and portal management to content syndication to the production of multimedia news services, cross-media applications, WAP portals and interactive TV. Read More

EIM/ECM 101: Cutting through the Confusion


EIM/ECM 101: Cutting through the Confusion If you’re like many people who’ve been put in charge of looking for your company’s next compensation solution, you may be somewhat bewildered about the different applications available. There has long been a confusion surrounding enterprise incentive management (EIM) and enterprise compensation management (ECM) solutions. The reason is that

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ERP for Services (Non-manufacturing) for Industrial Automation


A multinational consulting company specializing in industrial automation was looking for a fully integrated enterprise resource planning (ERP) solution to replace its legacy system—a patchwork of point solutions.

To find the right solution, the company turned to TEC for a software evaluation and selection project.

Starting with a list of nine qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the nine solutions and develop a shortlist of the three most promising ones for in-depth evaluation.

TEC also helped the company collect market data, and prepare scripts for a formal demonstration session—a key component of the final selection process.



telecommunications 101  for Services (Non-manufacturing) for Industrial Automation Company Profile Industry:   Business Services and Consulting Annual Revenue Range:   $10 to $50 million Company Size:   101 to 250 employees Number of Sites:   2–10 sites Approx. Num Of Users:   101–200 users Region:   Africa Asia Southeast Asia (including the Far East and Japan) Europe (east and south) Europe (west and north, including the United Kingdom) Latin America (Mexico, Central America, and South America) North America ( Read More

Online M2M Marketplace


There has recently been a surge of interest in Machine-to-Machine (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption.

telecommunications 101  (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption. Read More

Ovex Technoloiges


Ovex Technologies (Pvt) Ltd. is the largest third-party offshore business process outsourcing (BPO) and IT solutions provider, and the second largest exporter of IT services in Pakistan. The company employs over 900 employees and at its seven facilities, and serves both domestic and international clients. Ovex maintains partnerships with global technology vendors like Cisco, IBM, EMC, and Microsoft, and has clients in telecommunications, manufacturing and services, banking and financial, education, media, the public sector, and health care. The corporate office is located in Lahore (Pakistan), with other locations in Islamabad and Karachi. Ovex is owned by En Pointe Technologies, Inc. (NASDAQ: ENPT), and is an ISO 9001:2000(International Organizations for Standardization 9001:2000)-certified company.

telecommunications 101  and has clients in telecommunications, manufacturing and services, banking and financial, education, media, the public sector, and health care. The corporate office is located in Lahore (Pakistan), with other locations in Islamabad and Karachi. Ovex is owned by En Pointe Technologies, Inc. (NASDAQ: ENPT), and is an ISO 9001:2000(International Organizations for Standardization 9001:2000)-certified company. Read More

IP Telephony 101: The Utter Beginner’s Guide


Telephony. Sounds harmless enough. First, a definition from Merriam-Webster: “the use or operation of an apparatus (as a telephone) for transmission of sounds as electrical signals between widely removed points.” Gotcha. I’m with you. Me hear pretty, oll korrect. Now let me just dip into my pile of telephony white papers, which I’ve been using as a doorstop until now (through

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