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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunications 1996


Damco Solutions
Founded in 1996, Damco Solutions provides bespoke software development, application integration, reengineering and migration, application management, business

telecommunications 1996  care - government - telecommunications - media and publishing - hospitality and travel - energy and utilities

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications 1996

Every Angle for SAP: A Product Note


Hundreds—even thousands—of transactions could represent a great challenge when trying to analyze data and obtain results. Every Angle is a tool that can deliver SAP data analysis from every angle.

telecommunications 1996  metal products, pharmaceuticals to telecommunications.     Figure 3.   Angles automatically return many logical fields into the display area. Additional fields can be added with a simple drag-and-drop, and removed or repositioned with a drag-and-release.   Recently, TEC had the opportunity to speak with Mr. Mark Knowles, vice president (VP) of Sales and Marketing of Enterprise Management Consulting Services Inc. (exclusive resellers of Every Angle for North America). This is part of what Mr. Knowles Read More

Has KANA Gotten Its Mojo Back? - Part 2


Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service excellence. The article then introduced KANA Software, a provider of Service Experience Management (SEM) solutions. Although KANA has focused on enabling superior customer service for its enterprise clients since being

telecommunications 1996  RightNow, eGain Communications, Genesys Telecommunications Laboratories, Jacada WorkSpace, InQuira, Amdocs, Consona CRM , etc. We win because of our strong focus and successful track record in customer service and unique SEM platform. We lose to other vendors if customer service is not very strategic to the prospect, i.e., basically they treat it only as a cost center. PJ : What is the breadwinning product and door opener for KANA? What else is selling well? VN : Traditionally, KANA has been a leader in Read More

John Galt Solutions


Founded in 1996, John Galt Solutions delivers affordable forecasting and inventory management solutions for the consumer-driven supply chain. John Galt supply chain planning solutions are designed for growing mid-market companies. John Galt serves more than 5,000 customers, including manufacturers, distributors, retailers, and logistics services providers, in a wide range of industries, such as apparel, automotive, consumer goods, food and beverage, energy, high tech, pharmaceuticals, and telecommunications.

telecommunications 1996  high tech, pharmaceuticals, and telecommunications. Read More

WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami


Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers (DBSPs) are scrambling to get ready. Users should be thinking now about the impact on their digital business.

telecommunications 1996  In the U.S., the Telecommunications Act of 1996 essentially deregulated local and long distance service providers, making it easier for competition to exist between long distance and local carriers. The effect has been for many carriers to bundle and package local and long distance services, and this trend will continue, making it attractive for the end user. In Europe, the regulatory situation is more complex, and creates artificially high subscriber rates for local calls: it is one reason the Internet Read More

Convergent Charging: Gain Flexibility While Reducing Costs


Telecommunications providers are currently stuck with cumbersome, slow-moving, and costly charging/billing solutions. These solutions often suffer from revenue leakage, insufficiently protect against credit exposure risk, and hinder business model innovation. Learn how to implement convergent charging services that can help reduce operating costs while improving customer intimacy and limiting revenue leakage.

telecommunications 1996  Flexibility While Reducing Costs Telecommunications providers are currently stuck with cumbersome, slow-moving, and costly charging/billing solutions. These solutions often suffer from revenue leakage, insufficiently protect against credit exposure risk, and hinder business model innovation. Learn how to implement convergent charging services that can help reduce operating costs while improving customer intimacy and limiting revenue leakage. Read More

Maximizer CRM Version 11 Highlights


Maximizer probably needs no introduction, but I will do it anyway for people who are not very familiar with the customer relationship management (CRM) space. It was founded in 1987 and is one of the CRM pioneers that created personal information management systems (PIM) and opportunity management systems. The first version of the product (3.0, launched in 1996, one year after the acquisition of

telecommunications 1996   Read More

IBM and Deutsche Telecom Announce Plans for 100 Terabyte Data Warehouse


According to an announcement by International Business Machines on Thursday December 16, 1999, IBM is working with German telecommunications services company Deutsche Telekom to assemble the largest data warehouse in the world. When complete, the warehouse will contain up to 100 terabytes of customer and call records, to be used for Customer Relationship Management (CRM) applications.

telecommunications 1996  is working with German telecommunications services company Deutsche Telekom to assemble the largest data warehouse in the world. When complete, the warehouse will contain up to 100 terabytes of customer and call records, to be used for Customer Relationship Management (CRM) applications. The warehouse will be built by T-Nova, Deutsche Telekom's systems integration subsidiary, and will use IBM's RS/6000 SP parallel processing servers and IBM's DB2 Universal Database. The customer expects to have 25 Read More

Configuration Solutions, LLC


Founded in 1996 as Configuration Systems & Consulting, Configuration Solutions delivers a suite of enterprise-wide and collaborative configuration software for several product and service complexities, or business and operating environments. For over fifteen years, Configuration Solutions have developed knowledge-based process and product configuration software. It is located in Portage, Michigan (US)

telecommunications 1996  Solutions, LLC Founded in 1996 as Configuration Systems & Consulting, Configuration Solutions delivers a suite of enterprise-wide and collaborative configuration software for several product and service complexities, or business and operating environments. For over fifteen years, Configuration Solutions have developed knowledge-based process and product configuration software. It is located in Portage, Michigan (US) Read More

Top 10 Concerns of Buying a VoIP Business Phone System


As more companies switch to business voice over Internet protocol (VoIP) for their telecommunications, many have learned the hard lessons of working with the wrong technology or vendor. A good business VoIP deployment will ensure no dropped calls, excellent sound quality, no latency, and perfect uptime. Learn the top 10 concerns that should drive your business VoIP vendor selection process.

telecommunications 1996  voip pbx,wifi voip,broadband voip,voip internet phone,voip phone system,voip ata,voip phone adapter,voip systems,voip test,voip calling,voip solutions,voip telephony,wireless voip phone,small business voip,voip softphone Read More

Online M2M Marketplace


There has recently been a surge of interest in Machine-to-Machine (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption.

telecommunications 1996  (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption. Read More

Driving Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability


Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data visibility and access to fully understand the root drivers of cost and profitability associated with rate plans, networks, products, and customers. Find out how to get an accurate understanding of these drivers, in order to cut expenses, and drive profits.

telecommunications 1996  Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data visibility and access to fully understand the root drivers of cost and profitability associated with rate plans, networks, products, and customers. Find out how to get an accurate understanding of these drivers, in order to cut expenses, and drive profits. Read More

Lawson Software Expands Vertically As Well


On October 12, Lawson Software announced the formation of a new vertical market initiative for the telecommunications industry, its sixth and newest vertical market. On October 9, Lawson Software announced 'the best quarter of contracting activity in the company's 25-year history'.

telecommunications 1996  one is for the telecommunications industry, and joins Lawson's established vertical markets in healthcare, retail, professional services, public sector and financial services. Lawson plans to bring to the telecommunications market the full suite of its lawson.insight Web-enabled extended-ERP Applications, including Human Resources, Financials, Procurement, Distribution, Analytics and Enterprise Relationship Management. As part of the new market initiative, Lawson has extended its alliance with partner Read More

Case Study: NumeriX


Since 1996, NumeriX had been using in-house-developed licensing tools to manage and protect its applications. In 2006, it outsourced licensing to a third-party vendor that could provide a scalable solution with two licensing options. After some problems with integration, NumeriX consolidated on one commercial licensing management solution. Find out about the benefits of the licensing solution the company chose.

telecommunications 1996  computer software licensing,license server manager,file server license,find license server,floating license,floating license server,floating licenses,global license server,setup license server Read More