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CC&B for Telecommunications Industries
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
 

 telecommunications 3m


3M Wraps Up HighJump, While Retalix Shops OMI International Part One: Recent Events
It appears that instead of a direct intra-market consolidation, some smaller, but profitable, undercapitalized, and undervalued warehouse management and supply

telecommunications 3m  span industries including retail; telecommunications; food and beverage, consumer packaged goods (CPG); and utilities. To support its international endeavors, HighJump has also extended its Supply Chain Advantage suite with multilingual applications to broaden the global deployability of the product line. In early 2002, HighJump closed a $10 million (USD) equity investment with Gemini Investors of Wellesley, Massachusettes and St. Paul Venture Capital of Bloomington, Minnesota (both located in the US) whi

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CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioni... Get this template

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CC&B for Telecommunications Industries
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...

Documents related to » telecommunications 3m

Marquee Vendors Partner for Deepening Inherent CRM and BI Links


Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building alliances in order to gain market share and illustrate the value of MA.

telecommunications 3m  Amdocs , a global telecommunications leader, to help communications service providers (CSP) unlock valuable intelligence from underlying operational systems. The alliance promises to leverage Amdocs' telecommunications industry expertise and established operational applications and SAS' predictive analytics and profitability software to give CSPs a combination of strong analytical software, business consulting, and implementation services. Together, Amdocs and SAS have created a Customer Profitability Read More

Pegasystems Acquires Turkish Partner Ultima IT


Pegasystems has acquired its Turkish partner, Ultima IT, for undisclosed terms. Ultima provides consulting and services for developing strategic business applications and IT Infrastructure in the Turkish market.

telecommunications 3m  the financial services and telecommunications industries, such as Isbank and Vodafone. Having worked together for more than seven years with Ultima, Pega believes this acquisition will provide it with additional local sales, delivery, and support resources in the growing Turkish market. Read More

SAS and Action-Oriented Business Processes: Alliances, Partnerships, and Acquisitions


Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought out companies, have been key for SAS to further entrench itself in the market.

telecommunications 3m  in Austria, whereas SAS Telecommunications Intelligence Solutions are used by many of the world's leading carriers to drive their broader BI efforts. Customers range from Hutchinson 3G in Austria to MTS in Russia and Omnitel in Lithuania. In addition to helping identify customer, product, channel, and tariff profitability, the enhanced SAS Telecommunications Intelligence Solution also includes the following capabilities: Customizable telecommunications-specific analytic and reporting components for Read More

3M Wraps Up HighJump, While Retalix Shops OMI International Part Three: Challenges and User Recommendations


Existing smaller customers of both acquired vendors should closely monitor any changes to determine whether they will continue to receive acceptable support and service from their providers within these new arrangements.

telecommunications 3m  Wraps Up HighJump, While Retalix Shops OMI International Part Three: Challenges and User Recommendations Challenges Instead of a direct intra-market consolidation, some tormented public supply chain execution (SCE) and warehouse management system (WMS) vendors or smaller, but profitable, undercapitalized, and undervalued WMS/SCE vendors have found a shelter under wealthy, more visible parents with complementary products. The example of the first would be the recent acquisition of former EXE Technologies Read More

CC&B for Telecommunications Industries


Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.

telecommunications 3m  B for Telecommunications Industries Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services. Read More

Scale without Fail: How to Meet and Exceed Customer Expectations in the Telecom Industry


A global telecommunications provider was mired in a hardware-centric architecture for its network applications. Even with a sizeable computing infrastructure investment, failure of server components was inevitable, and application failover schemes were risky. The provider needed a more cost-effective way to scale its operational support system (OSS) applications—without sacrificing dependability.

telecommunications 3m  Telecom Industry A global telecommunications provider was mired in a hardware-centric architecture for its network applications. Even with a sizeable computing infrastructure investment, failure of server components was inevitable, and application failover schemes were risky. The provider needed a more cost-effective way to scale its operational support system (OSS) applications—without sacrificing dependability. Read More

Dataprev Selects IFS Applications


Brazilian social security information and technology company Dataprev recently selected IFS to provide business intelligence (BI) and document management solutions. This is not a typical IFS customer profile, but this might show that IFS’s solid technology and willingness to partner with others for joint ventures can make the vendor competitive even in non-manufacturing and non-asset-intensive environments.

telecommunications 3m  consulting, datacenter services, and telecommunications services. The agreement includes licenses, maintenance, and services in excess of BRL 4,000,000 ($1.6 million (USD)).   Dataprev has developed specific and sophisticated infrastructure to store, process, and update data in real time, including information on millions of Brazilian taxpayers. The company provides services to the Ministry of Social Security (INSS) and the Federal Revenue of Brazil, as well as the ministries of Social Welfare, Labor Read More

John Galt Solutions


Founded in 1996, John Galt Solutions delivers affordable forecasting and inventory management solutions for the consumer-driven supply chain. John Galt supply chain planning solutions are designed for growing mid-market companies. John Galt serves more than 5,000 customers, including manufacturers, distributors, retailers, and logistics services providers, in a wide range of industries, such as apparel, automotive, consumer goods, food and beverage, energy, high tech, pharmaceuticals, and telecommunications.

telecommunications 3m  high tech, pharmaceuticals, and telecommunications. Read More

The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

telecommunications 3m  in today's service oriented telecommunications industry is no longer valid. Faced with diminishing ARPU and increasing customer churn from intense competition, service providers are looking for alternatives that will address such critical business issues. The accurate and timely knowledge of the customers detailed information such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. With the industry convergence towards ALL IP networks, Read More

Second Generation IP Telephony


As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment is crucial. Second generation IPT leverages data networks, and increases productivity through voice application integration. It integrates directly with customer relationship management or enterprise resource planning systems, Lotus Notes, and Outlook, Word, and Excel, to digitally capture information for compliance and traceability.

telecommunications 3m  by digitally-based messaging. Integrating telecommunications with your messaging environment is crucial. Second generation IPT leverages data networks, and increases productivity through voice application integration. It integrates directly with customer relationship management or enterprise resource planning systems, Lotus Notes, and Outlook, Word, and Excel, to digitally capture information for compliance and traceability. Read More

Ovum


Analyst and consultancy firm Ovum has offices around the world. Founded in 1985, the company specializes in IT and telecommunications.

telecommunications 3m  specializes in IT and telecommunications. Read More

One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

telecommunications 3m  been the utility and telecommunications markets. The vendor takes great pride in the fact that its products were used to schedule the telecommunication technicians at one of the greatest spectacles in 2008, the Beijing Olympic Games . The utility market, which has benefited from deregulation and modernization trends, has been a significant market in recent years. There are typically large field forces with complex scheduling and mobility requirements in utilities’ environments. ClickSoftware’s market Read More

Moving Your Customers From TDM to IP


As the global marketplace continues to become more competitive, enterprises are struggling with how to retain their competitive edge. While many have transferred their databases to internet protocol (IP) to replace outdated systems, some have yet to upgrade their phone systems as part their strategy. Discover how migrating to voice over IP (VoIP) as part of an overall telecommunications strategy can help your business.

telecommunications 3m  part of an overall telecommunications strategy can help your business. Read More

b-Open Ltd.


b-Open Ltd., founded in 2004, is a software company specialized in cloud solutions. b-Open aims to provide innovative products based on its proprietary PaaS (Platform As A Service) technology jPlaton. Since 2008, b-Open provides SaaS (Software As A Service) solutions for CRM, ERP, MIS, e-Commerce, EDI & Social Marketing at an international level and specialized vertical solutions to national markets such as Public Sector Organizations and Vehicle testing centers. b-Open also undertakes complex projects that include high level analysis, counseling, and development of information systems (i.e. Healthcare, Public Administration, Telecommunications, etc). Comidor Cloud Application is such a solution. Comidor is an integrated operational and management suite that offers Collaboration, Communication, CRM, BI, Project management, Document management, Financial Management, EDI and Social Marketing functionality according to competitive standards, in a single and simple to use online application, accessed 24x7. b-Open is based in Thessaloniki, Greece.

telecommunications 3m  (i.e. Healthcare, Public Administration, Telecommunications, etc). Comidor Cloud Application is such a solution. Comidor is an integrated operational and management suite that offers Collaboration, Communication, CRM, BI, Project management, Document management, Financial Management, EDI and Social Marketing functionality according to competitive standards, in a single and simple to use online application, accessed 24x7. b-Open is based in Thessaloniki, Greece. Read More