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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 telecommunications 5 forces


How to Use Technology to Redefine Today’s Economy
Daniel Burrus examines how using technology can not only help organizations lower costs and become more efficient, but also redefine today’s economy. Learn the

telecommunications 5 forces  the iPhone, which is telecommunications. Now they’re doing it again with the iPad, which will launch another revolution as they redefine e-book readers and media players. Like Amazon.com, Apple has redefined themselves as well as their industry. So when it comes to your company and your industry, ask yourself some key questions, such as: • What is growing and what is shrinking? • Where is the direction of the future going based on technology? (For example, getting more energy efficient and going

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications 5 forces

IQMS Prospers by Helping Enterprises Work Smarter


IQMS has certainly succeeded in helping hundreds of midsized plastic processors and other repetitive manufacturers increase their "collective intelligence quotient" through the fully functional EnterpriseIQ. IQMS has expanded throughout Europe and Asia, and believes with its service policy, it can continue to expand in the fiercely competitive global market.

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GXS Acquires HAHT Commerce or More Synchronized Retail B2B Data Part Four: Challenges and User Recommendations.


With the acquisition of HAHT, GXS is making a play to build out its complementary software offerings--in particular, its product information management (PIM) and data synchronization tools.

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Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

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One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

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SHL and Halogen Software Join Forces to Offer Talent and Assessment Solutions for Mid-market Companies


Halogen Software and SHL announced their partnership in an attempt to provide improved customer experience in key talent management areas. SHL’s talent measurement tools combined with Halogen’s talent suite aim to complement each other in talent acquisition, leadership development, career development, and succession planning. Halogen customers can now benefit from the SHL’s

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It Is 5:00 PM-Do You Know Where Your Assets Are?


What if you could track the location of mobile assets and provide the information to your accountants, without global positioning system (GPS) devices, radio frequency identification (RFID), or satellites? How about by capturing asset ID numbers and locations with camera cell phones? Find out how this system works and how it can be implemented in public companies—for more compliant tracking of mobile assets.

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Top 5 Mobile Security Threats


While mobile malware still accounts for a mere fraction of the millions of threats targeting personal computers, the past year has seen the explosive growth of malicious code. What’s worse is that 50 percent of employees currently use their mobile devices at work. Early recognition of mobile security threats is a company’s best line of defense. Here are today’s top 5 mobile security threats and how to stop them in their tracks.

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5 Keys to Converting More Leads into Sales


Marketing and sales teams have long disputed who’s responsible for converting leads into sales opportunities. Marketing argues that it has generated leads and tosses them over to sales, while sales complains the leads aren’t qualified. Learn how to convert more leads into sales with five key strategies, starting with encouraging sales and marketing to work together. Better lead management means you can win more deals.

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Software Comparison in 5 Easy Steps


The latest addition to Technology Evaluation Centers’ (TEC’s) Web-based software evaluation system, TEC Advisor, is the new Express Software Comparison Report. This report allows you to compare the strengths and weaknesses of enterprise software solutions on a functional module-by-module basis. If you’re an organization in the early stages of your software evaluation process, the “express” report

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The Two Driving Forces Behind Fashion Products


“Sometimes, I feel frustrated at work—there is a constant conflict between my department and others and it never stops.” – A product developer at a fashion company During the process of building the request for proposal (RFP) template for fashion product lifecycle management (PLM), I spent some time talking with some relatively large fashion goods manufacturers and retailers to gain a better

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