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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunications 7 layers


The Need for Investment in Enterprise Innovation: Part Two
Sopheon – Where Innovation Means Business (and Vice Versa)Last week I talked about enterprise innovation management (EIM)/innovation performance management

telecommunications 7 layers  high-tech, medical devices, and telecommunications. These verticals’ common characteristics are multiple roadmap layers and medium- to long-term time horizons as well as the need for multiple teams to collaborate on a common strategy. The AVS module automates the strategic roadmapping process, allowing users to visualize and forecast the future of products, markets, and technologies (see Figure 1 below). Figure 1 – Strategic Roadmapping. © Sopheon On the product front, 2011 was a milestone year for

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions


Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.

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Meta4 PeopleNet 7 for Human Resources Certification Report


The Meta4 product PeopleNet 7 is now TEC Certified for online evaluation of human resources solutions in the Human Resource Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth analyst commentary.

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7 Steps to Service-oriented Architecture


Before an organization can truly realize the cost and agility benefits of enterprise service-oriented architecture (SOA), there are a few concepts it should know about. By understanding the various stages of SOA adoption and by knowing what technologies are available, an organization will stand a better chance of succeeding in its SOA initiatives. With these seven steps, effective SOA can be realized.

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Sub7 Tells Chat Rooms All Your Stuff; F-Secure Leads the Battle


A hacker program called Sub7 will tell IRC channels all the stuff you don't want people to know.

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Lawson Software Expands Vertically As Well


On October 12, Lawson Software announced the formation of a new vertical market initiative for the telecommunications industry, its sixth and newest vertical market. On October 9, Lawson Software announced 'the best quarter of contracting activity in the company's 25-year history'.

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The Undocumented Layers of the OSI Model and Their Impact on Security


The biggest threat to data security doesn’t come from hackers, misconfigured firewalls, missing patches, or negligent employees. Nor is it in the application layer of the Open Systems Interconnection (OSI) Basic Model. Instead, there are three undocumented layers of the OSI Model that exert a huge influence on security decisions and the integrity of security programs. Learn about those layers and how to manage the threat.

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7 Key Learning Indicators Your CEO Really Needs to Know


In the past, training was seen as a preventive action or default activity. Then learning came into the forefront as a proactive initiative that was more strongly linked to enhancing performance. This radical change from training to learning has created a new awareness of measurement that chief executive officers (CEO) need to take note of. Discover the 7 key learning indicators that can get you started on the right path.

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Pursuit of "The Perfect Order"


The constant launch of new telecommunications products creates stiff competition, and to manage increasingly complex product portfolios, you should ensure your processes are optimized, your data is accurate, and your solutions are integrated. The first business area you should focus on is order management. Find out how you can better address the challenges of the order-to-cash cycle, decomposition, provisioning, and more.

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Top 7 Considerations for Your Wireless Network


It’s a wireless world outside, with cell phones, BlackBerries, netbooks, and more relying on various wireless data networks to connect and communicate. Adding or upgrading your wireless local area network (WLAN) inside the business adds flexibility, convenience, and keeps data available everywhere inside your company. This paper presents seven things to consider when adding or upgrading a WLAN for your business.

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CC&B for the Telecommunications Industry RFI/RFP Template


CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements

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