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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 telecommunications articles


Driving Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability
Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data

telecommunications articles  Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data visibility and access to fully understand the root drivers of cost and profitability associated with rate plans, networks, products, and customers. Find out how to get an accurate understanding of these drivers, in order to cut expenses, and drive profits.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Cincom Acknowledges There Is A Composite Applications Environ-ment Out There Part Two: Challenges and User Recommendations


While the evolution strategy is safer in the short run for both the customers and the vendor, minimizing both investment and disruption, the evolutionary strategy has limits in how much can be accomplished. The existing product becomes a limit on the amount of innovation that proves practical.

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Outsourcing 101 - A Primer


Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing and advice on whether outsourcing is right for them. This primer addresses these questions.

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ASP Infrastructure: The Party Has Started


On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled an interesting portfolio of applications designed to support Application Service Providers.

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7 Things Every Executive Should Know About Telecom Expenses


Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up to being in the top four overall expenses of the entire company, telecom expense management (TEM) is something you should put on your radar—sooner than later. Find out why your telecom expenses are rising, and how you can work globally to reduce them.

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Discussing the S&OP State of Affairs with Logility’s Karin Bursa


My recent exhaustive series of articles on sales @ operations planning (S@OP) entitled “APICS 2009 From the Expo Floor: Is S@OP Coming of Age?” and the related blog post entitled “Linking S@OP and CPFR (For Retailers and Manufacturers Sake): An Executive Panel Discussion” have drawn solid interest and valuable feedback. But even more, this prolonged exposure on the S@OP

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Case Study: Anderson Power Products


Anderson Power Products manufactures power connectors for telecommunications and other industries. The company, needing to consolidate data for its standard and customized products across five global locations, found an enterprise resource planning (ERP) solution that offers one reliable point of entry. Discover how the ERP solution helped improve shipping, customer relationships, financial reporting time, and more.

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BI Research


BI Research is a research, consulting, and education firm. The company organizes conferences and seminars, and publishes articles and columns in industry publications.

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Sagent Technology Teams for Telco e-Business


Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification for DSL service.

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Ovum


Analyst and consultancy firm Ovum has offices around the world. Founded in 1985, the company specializes in IT and telecommunications.

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The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

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