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PegaWorld 2011 Revisited
How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering

telecommunications companies 2011  insurance, health care, and telecommunications and media have traditionally made up the majority of our clients, but we have seen growth and opportunity in the areas of life sciences, travel and hospitality, oil & gas, retail, manufacturing/warranty management, and other industries in recent years.  PJ: Your CEO talks about your “unified” solutions vs. competitors’ “integrated” solutions? Can you please explain the difference between the two? KA: We believe that a truly unified offering Read More
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » telecommunications companies 2011


Has KANA Gotten Its Mojo Back? - Part 2
Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service

telecommunications companies 2011  RightNow, eGain Communications, Genesys Telecommunications Laboratories, Jacada WorkSpace, InQuira, Amdocs, Consona CRM , etc. We win because of our strong focus and successful track record in customer service and unique SEM platform. We lose to other vendors if customer service is not very strategic to the prospect, i.e., basically they treat it only as a cost center. PJ : What is the breadwinning product and door opener for KANA? What else is selling well? VN : Traditionally, KANA has been a leader in Read More
Meet the New (Revolutionized) Progress Software
According to TEC principal analyst P.J. Jakovljevic, some solid, growing, and profitable software companies never get the respect they deserve. Progress

telecommunications companies 2011  Stability solution accelerator for telecommunications service providers will be retrofitted as the next SCM accelerator for field service management of service level agreements (SLAs). Progress RPM: A Prospective Championship Line-up? Now that RPM has been in the market for more than a year, is it viewed as a real solution, or do folks still see the individual constituent product lines—Sonic, Apama, Actional, Savvion (SAAS)—as more relevant? Certainly, Savvion BPM and Apama CEP together are the key Read More
Appian: Pushing the BPM Envelope—Part Two
To further discuss the issues brought up in last week’s post on business process management (BPM) provider Appian, TEC's P.J. Jakovljevic recently spoke to the

telecommunications companies 2011  such as insurance, manufacturing, telecommunications, and healthcare. In the past 18 months, Appian has seen success in many markets that are relatively new to BPM, such as retail (customers like Amazon, Oakley, Nike, Punch Taverns), life sciences/pharmaceuticals (four of the world’s top five pharma companies are Appian customers—Johnson & Johnson, Sanofi, Merck, Novartis), transportation (Appian customers like Dallas/Fort Worth Airport, Melbourne Airport and UPS), and energy/utilities (Appian Read More
TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012
SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail

telecommunications companies 2011  tech manufacturers, transportation, pharma, telecommunications, and more). The current release is not a new product, but has a new user interface (UI) and new functionality. SAS DDF also has a new product forecasting workbench that uses a patent-pending Structured Judgment approach that uses characteristics/attributes of the new product to find surrogate products via data mining techniques. Then, it uses domain knowledge to fine-tune the surrogate panel of surrogate data based on product segmentation Read More
How Can Fashion Companies Benefit from Lean Supply Chains?
Fashion companies need to respond quickly and strategically to major changes occurring in today’s global supply chains.Implementing a lean supply chain

telecommunications companies 2011  Can Fashion Companies Benefit from Lean Supply Chains? Fashion companies need to respond quickly and strategically to major changes occurring in today’s global supply chains. Implementing a lean supply chain management strategy can enable cost savings and more efficient operations by realigning process according to a demand-driven model. Lean supply chain management uses Web-based technologies to create and maintain dynamic supplier networks. Such networks are able to deliver the highest customer Read More
Oracle to Offer APS Package for Small Companies


telecommunications companies 2011  to Offer APS Package for Small Companies Oracle to Offer APS Package for Small Companies S. McVey - September 27th, 1999 Event Summary Seeking new avenues for growth, $8.8 billion Oracle Corporation will extend its reach into the small enterprise market. The suite includes Oracle's new APS (Advanced Planning and Scheduling) package announced near the end of June, which includes Demand Planning, Supply Chain Planning, Global Available to Promise, and Manufacturing Scheduling. Details of the small Read More
2011 ERP Buyer's Guide: Showcase Your Solution
Get your ERP solution showcased in the TEC 2011 ERP Buyer's Guide for medium and large manufacturers.

telecommunications companies 2011  ERP Buyer's Guide: Showcase Your Solution 2011 ERP Buyer's Guide: Showcase Your Solution Get your ERP solution showcased in the TEC 2011 ERP Buyer's Guide for medium and large manufacturers. It's your chance to get your sales message in front of thousands of decision-makers who have demonstrated an interest in buying an ERP solution. TEC's ERP Buyer's Guide will reach a large community of ERP buyers-and you can put the spotlight on your solution. It will also be promoted to 2.2 million TEC members and Read More
Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should

telecommunications companies 2011  Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Featured Author - Bill Friend* - April 24, 2004 Overview After companies purchase an enterprise resource planning (ERP) system they may discover that the ERP software fails to provide all of the functionality their business requires. These shortfalls have been characterized as fatal flaws . If a company uncovers a fatal flaw in their ERP Read More
Business Benefits of CRM in the Cloud for Midsize Companies
Midsize companies are increasingly recognizing the benefits of cloud computing--it's cost-effective and flexible. This paper identifies four key business

telecommunications companies 2011  Benefits of CRM in the Cloud for Midsize Companies Midsize companies are increasingly recognizing the benefits of cloud computing--it's cost-effective and flexible. This paper identifies four key business requirements for successful implementation of customer relationship management (CRM) cloud applications and examines how one CRM cloud solution in particular meets these requirements and enables midsize companies to realize their growth aspirations. Read More
2011 Business Intelligence Guide: BI for Everyone
Learn all about BI and how it can help your company thrive in TEC's 2011 Business Intelligence Guide: BI for Everyone.

telecommunications companies 2011  2011 business intelligence guide,business,intelligence,guide,business intelligence guide,2011 intelligence guide,2011 business guide,2011 business intelligence. Read More
Leveling the Field: Powerful Software Solutions for Midsize Companies
Find out more in leveling the field: powerful software solutions for midsize companies.

telecommunications companies 2011  the Field: Powerful Software Solutions for Midsize Companies To make it in today's complex, global marketplace, midsized businesses need powerful manufacturing and distribution software—the kind that's traditionally been available only to the largest corporations. But that's changed. Midsized businesses now have access to the same robust, high-end software solutions the big corporations use—without the giant price tags or long, drawn-out implementations. Major business software vendor Oracle ha Read More
abas ERP in Machine and Plant Engineering Companies


telecommunications companies 2011  ERP in Machine and Plant Engineering Companies Read More
BWI Companies Selects VAI’s S2K ERP
BWI, a Texas-based wholesale distributor of lawn and garden products, selects VAI's S2K ERP system to enhance collaboration within its distributed sales force

telecommunications companies 2011  Companies Selects VAI’s S2K ERP BWI Companies selects VAI ’s S2K Enterprise software to improve distribution processes, increase productivity, and gain valuable insights from its customer and product data.   BWI, a Texas-based wholesale distributor of lawn and garden products with numerous locations servicing a diversified customer base in 15 states, sought a solution to automate and integrate its core business functions. It also looked to eliminate manual processes associated with building Read More

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