A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.
telecommunications companies directory
Nortel Networks, Aspect, Genesys Telecommunications, CosmoCom and Oracle ' companies that both sell their products directly to end-users and make them available through telcos, outsourcers and value-added resellers. Service providers, on the other hand, include AT&T, Verizon Business, Cincom Systems, Contactual, Interactive Intelligence, Five9 ' vendors that sell their products and services directly to end-users, from large enterprises to SMBs. So how do you know which is the better choice: a technology