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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunications companies europe


Internet-based Phone Service for Small to Midsize Companies
Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of

telecommunications companies europe  selecting or upgrading their telecommunications system. Very often, companies will conduct research based on their current size and where they project they will be in a year. Typically, the economics of investing in a business phone system that is feature-rich and can scale to their potential growth precludes them from purchasing these powerful tools in the initial stages of their company. The same applies to companies when adding new offices or replacing outdated telephone systems. New companies

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

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Processing Complex Events (During These, oh well, Complex Times) - Part II


Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP platform, Progress Apama, has been offered by Progress Software Coporation after acquiring the formerly independent Apama LTD in 2005. It is worth analyzing what has happened with the Apama product since being acquired by Progress Software

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Should Uniqueness Vouch For Marketing Automation Niche Players?


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Zooming into an Inventory Free Flow


FreeFlow, a provider of business services with a patented technology, aims to help companies improve product life cycle profitability by providing a unique, online auction platform where companies can reduce their at-risk and excess inventory.

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Open letter to companies planning on using Social CRM


If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM, I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should

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Using ERP to Deliver E-commerce for Engineer-to-order Companies


Engineer-to-order (ETO) companies can use e-commerce strategies in order to improve customer service, reduce waste, and increase profits through a lean approach to document management and more efficient project administration. This article outlines the ways that enterprise resource planning (ERP) software can facilitate ETO e-commerce by opening portals to suppliers, project collaborators, and customers.

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Top Software for Telecommunications Companies


For your own customized comparison reports, select a category below:ERP for Telecommunications Human Capital Management EAM/CMMS for Telco Operati...

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The IT Tipping Point for Midsized Companies: Deciding When to Move to Tier-one ERP


Many successful midsized companies reach a point when transitioning to a tier-one enterprise application system is necessary. Transitioning to a new enterprise resource planning (ERP) system is a challenge—but it may not be as complex as you think. Learn common myths about tier-one ERP systems, as well as how ERP solutions can help you manage regulatory compliance and track performance with key performance indicators.

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TEC Launches Center to Help Companies Evaluate and Select ERP Distribution Software


Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its ERP—Distribution Evaluation Center, to help companies compare the most qualified ERP—Distribution systems based on their own, unique business needs.

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Reporting for Midsize Companies


Reporting is a valuable tool that can help you understand your company’s performance. The right reporting tool is simply the one that lets you work with information the way you want to, and gives you confidence that the information is relevant and accurate. Find out how a single reporting application can reduce the complexity of the reporting environment for IT, while delivering more benefits for your users.

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