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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunications companies jobs


PegaWorld 2011 Revisited
How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering

telecommunications companies jobs  insurance, health care, and telecommunications and media have traditionally made up the majority of our clients, but we have seen growth and opportunity in the areas of life sciences, travel and hospitality, oil & gas, retail, manufacturing/warranty management, and other industries in recent years.  PJ: Your CEO talks about your “unified” solutions vs. competitors’ “integrated” solutions? Can you please explain the difference between the two? KA: We believe that a truly unified offering

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications companies jobs

Social Learning for Field Service Employees


Although learning might be a top priority for companies who rely on field service employees to sustain their operations, ensuring the ongoing training of these employees can be a challenge. Technology, standards, workflows, etc. that affect the performance of field technicians and agents change frequently; and consequently, companies need to ensure that accurate knowledge reaches their remote

telecommunications companies jobs  mass. For example, in telecommunications some customer-facing field technicians may face different challenges depending on the type of customer or sector they serve (B2B or B2C, for example). Training materials should reflect the type of activities and the particularities of the customers faced by each technician. Incorporation of social wisdom —Being an important consequence of social technology, social wisdom often consists of work-arounds, temporary fixes, or improvements to best practices and Read More

It Takes More Than a Fast CPU to Rule the Web


Compaq Computer Corporation, desperate to get some kind of high-end UNIX benefit from its ill-conceived acquisition of Digital Equipment Corp., has announced its massive, 32-CPU capable GS series of Alpha systems. But, as was the case with Digital, Compaq marketing seems overly concerned with CPU - not system - performance.

telecommunications companies jobs  well as customers in telecommunications, high-performance technical computing, healthcare and financial services, the new AlphaServers are optimized to support the most demanding e-business applications and customer environments. With over 200 systems already sold, Compaq anticipates $1 billion in revenue from AlphaServer GS series sales during 2000 and expects to double its UNIX market share within target markets in the next three to four years. Today's announcement is another significant step in Read More

Navigating Between Service Management Scylla & Charybdis - Part 3


Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially in a sluggish market, the service delivered after the initial sale of a product is what can truly differentiate competitors. The service opportunity is also there, since after-sale service is quite difficult to

telecommunications companies jobs  customer choice. In the telecommunications industry for example, if customers do not like their package or the service they’re receiving, they are usually free to switch to a new supplier without question. Gone are the days when the customer had no choice and was tied to just one supplier. Today’s customers have much freedom when deciding on their supplier of telecommunications, electricity, mobile, broadband, and cable or satellite services. Scheduled appointments. As analyzed in Part 1 , today’s Read More

Sybase and MicroStrategy Team on Vertical Market Portal Applications


"EMERYVILLE, Calif., Nov. 1 /PRNewswire/ -- Sybase«, Inc. (Nasdaq: SYBS) today announced a comprehensive, multi-year licensing, technology and service agreement with MicroStrategy Incorporated (Nasdaq: MSTR). The alliance offers customers MicroStrategy's Intelligent E-Business software coupled with customer relationship management (CRM) and business performance management (BPM) applications. Under the terms of the partnership, Sybase will embed and re-market MicroStrategy Intelligent E-Business Platform for the Industry Warehouse Studios (IWS) offerings."

telecommunications companies jobs  Casualty and Life Insurance, Telecommunications, Healthcare, Retail Banking, Credit Card Companies, and Capital Markets will be available during the first quarter of 2000 on UNIX and NT platforms. Industry Warehouse Studio applications start at $100,000 (US). Market Impact According to Sybase The Company is leveraging core enterprise product strengths to capitalize on the emerging enterprise portal market to provide powerful new solutions that deliver on the promise of e-Business. Due to their Read More

Why Life Sciences Companies Should Engage on Social Media


While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence in a highly regulated environment. In view of recent Food and Drug Administration (FDA) guidelines on the responsibilities of life sciences companies monitoring social media, this paper intends to assist life sciences companies in determining the scope and potential impact of creating a social media engagement program.

telecommunications companies jobs  Life Sciences Companies Should Engage on Social Media While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence in a highly regulated environment. In view of recent Food and Drug Administration (FDA) guidelines on the responsibilities of life sciences companies monitoring social media, this paper intends to assist life sciences companies in determining the scope and potential impact of creating a Read More

Levelling the Playing Field: How Companies Use Data for Competitive Advantage


Nearly all companies realize the way to gain a competitive advantage is to obtain better data, interpret them quickly, and distribute them in easier-to-use formats. But there are many obstacles to the effective use of data, resulting in unused corporate data in many companies. How are companies using information to beat their rivals and create a more level playing field? Find out how business practices are evolving to this end.

telecommunications companies jobs  the Playing Field: How Companies Use Data for Competitive Advantage Nearly all companies realize the way to gain a competitive advantage is to obtain better data, interpret them quickly, and distribute them in easier-to-use formats. But there are many obstacles to the effective use of data, resulting in unused corporate data in many companies. How are companies using information to beat their rivals and create a more level playing field? Find out how business practices are evolving to this end. Read More

Field Service Management Software for Enterprise Companies


As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and advanced field service management (FSM) needs. This whitepaper examines how business and technology needs change as the size and sophistication of the organization increases, and discusses FSM software strategies to meet the challenge.

telecommunications companies jobs  Service Management Software for Enterprise Companies As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and advanced field service management (FSM) needs. This whitepaper examines how business and technology needs change as the size and sophistication of the organization increases, and discusses FSM software strategies to meet the challenge. Read More

Giving Trade Companies Fast Time to Value


To succeed, wholesale distributors must respond quickly to customers’ expectations of high-quality, differentiated services. Good supplier relationships are crucial, too. Operational excellence and information transparency are key to keeping these important relationships running smoothly. Find out about solutions that can help you improve transparency and coordination, and also streamline inventory management.

telecommunications companies jobs  Trade Companies Fast Time to Value To succeed, wholesale distributors must respond quickly to customers’ expectations of high-quality, differentiated services. Good supplier relationships are crucial, too. Operational excellence and information transparency are key to keeping these important relationships running smoothly. Find out about solutions that can help you improve transparency and coordination, and also streamline inventory management. Read More

Dassault Systèmes Wants to Make A&D Companies Winners


Dassault Systèmes, a global provider of 3D design software, 3D digital mock-up (DMU), and product lifecycle management (PLM) solutions, announced during its recent annual North American forum (the former Dassault Systèmes Customer Conference has been renamed the 3DEXPERIENCE Forum) the launch of a new industry solution experience for aerospace and defense (A@D) companies called “Winning Program

telecommunications companies jobs  Systèmes Wants to Make A&D Companies Winners Dassault Systèmes, a global provider of 3D design software, 3D digital mock-up (DMU), and product lifecycle management (PLM) solutions, announced during its recent annual North American forum (the former Dassault Systèmes Customer Conference has been renamed the 3DEXPERIENCE Forum) the launch of a new industry solution experience for aerospace and defense (A&D) companies called “Winning Program.” A&D companies will be able to configure the right c Read More

Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program


It’s not easy for manufacturing companies to improve operating efficiency while responding to market changes. Improving productivity across business processes requires visibility, speed, and automation. The SAP Business All-in-One fast-start program can tailor SAP manufacturing software to your needs and roll it out quickly—and, it can be adapted to changing requirements. Find out how it can grow with your company.

telecommunications companies jobs  Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, Read More

Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies


ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should investigate niche software vendors who are focused on fixing fatal flaws. This paper discusses one of the potential fatal flaw areas in the CPG industry.

telecommunications companies jobs  Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Featured Author - Bill Friend* - April 24, 2004 Overview After companies purchase an enterprise resource planning (ERP) system they may discover that the ERP software fails to provide all of the functionality their business requires. These shortfalls have been characterized as fatal flaws . If a company uncovers a fatal flaw in their ERP Read More

Helping Companies with ERP Software Selections using Unbiased Expertise and Leading Edge Technology


M&M Business Solutions, a Meaden & Moore Company, and Technology Evaluation Centers (TEC) launch an alliance to help companies select the right software application by using leading-edge technology to provide unbiased, experienced consultation for ERP software selection projects.

telecommunications companies jobs  Companies with ERP Software Selections using Unbiased Expertise and Leading Edge Technology Helping Companies with ERP Software Selections using Unbiased Expertise and Leading Edge Technology Cleveland, November 1, 2005 M&M Business Solutions, a Meaden & Moore Company, and Technology Evaluation Centers (TEC) launch an alliance to help companies select the right software application by using leading-edge technology to provide unbiased, experienced consultation for ERP software selection projects. Read More

Mobile Learning: Moving Companies Forward


This report delves into the ways top businesses use mobile devices in the learning space and how implementing mobile leads to higher revenue, increased productivity, and deeper bench strength.

telecommunications companies jobs  Learning: Moving Companies Forward This report delves into the ways top businesses use mobile devices in the learning space and how implementing mobile leads to higher revenue, increased productivity, and deeper bench strength. Read More

Open letter to companies planning on using Social CRM


If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM, I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should

telecommunications companies jobs  letter to companies planning on using Social CRM If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM , I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should not only allow me to use social media when interacting Read More