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Human Capital Supply Chains: Book Review
“Goods are uniform and people are unique.” Too obvious? Maybe, but with the success that supply chain management (SCM) has brought to manufacturers, it’s time

telecommunications companies on facebook  management (TQM) techniques to telecommunications processes for several Global 1000 companies. As co-author of Human Capital Supply Chains , Sara lends her knowledge of human capital procurement, staffing vendor management, and staffing software trends. The value of this book is exemplified by the authors’ discussion of vendor management systems (VMSs) and their potential cost-savings implications, providing much insight based on their years of experience. They have certainly put their knowledge to Read More
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » telecommunications companies on facebook


Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

telecommunications companies on facebook  consumer (B2C)  companies in telecommunications, banking, retail, healthcare, travel, and hospitality sectors in North America, EMEA, Asia-Pacific (APAC). Amid its 600 customers, via its Lagan acquisition, the vendor also has a large install base with over 200 customers in local, state, and federal government agencies. Many of KANA’s customers have reported double-digit increases in customer satisfaction, increased revenue growth, and concurrent decreases in contact center costs. KANA is based in Read More
One Vendor’s Mission to Make Service Businesses Click - Part 3
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization

telecommunications companies on facebook  been the utility and telecommunications markets. The vendor takes great pride in the fact that its products were used to schedule the telecommunication technicians at one of the greatest spectacles in 2008, the Beijing Olympic Games . The utility market, which has benefited from deregulation and modernization trends, has been a significant market in recent years. There are typically large field forces with complex scheduling and mobility requirements in utilities’ environments. ClickSoftware’s market Read More
Reconnecting with Cincom Systems
Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn't the old

telecommunications companies on facebook  of industries including manufacturing, telecommunications, finance, transportation, and many other industries with a need for productivity, flexibility, scalability, and powerful tools for business growth. Cincom Smalltalk is one of Cincom's top two products, with consistent and growing revenue each year, with agreements in place with IBM and other leading technology companies. Fiscal year 2010 was one of Cincom's best years with Smalltalk, and with the division's great product offerings and talented Read More
PegaWorld 2011 Revisited
How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering

telecommunications companies on facebook  insurance, health care, and telecommunications and media have traditionally made up the majority of our clients, but we have seen growth and opportunity in the areas of life sciences, travel and hospitality, oil & gas, retail, manufacturing/warranty management, and other industries in recent years.  PJ: Your CEO talks about your “unified” solutions vs. competitors’ “integrated” solutions? Can you please explain the difference between the two? KA: We believe that a truly unified offering Read More
Top Software for Food and Beverage Companies
For your own customized comparison reports, select a category below:ERP for Food and Beverage. ERP for Distribution Companies.

telecommunications companies on facebook  Software for Food and Beverage Companies Comparing software solutions for food and beverage companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including ProcessPro, Oracle, Microsoft, UNIT4, Infor, IFS, TGI, Pronto Software, SAP, Lawson Software, Intuit, SAGE, NetSuite, VAI, IBS, Epicor, Retalix, TECSYS, Mapcon Technologies, Exact, IBM, MicroStrategy, Read More
Tips for Maximizing the Return on Your ERP Investment
As the economy picks up steam, organizations are increasing their investments in enterprise resource planning (ERP) technology as a way to help grow their

telecommunications companies on facebook  erp roi,erp,the erp,scm,what return on investment,return investment,it return on investment,return on an investment,return on investment it,navision,return roi,roi return,investment roi,roi investment,erp system Read More
The World in Crisis: A Report on the Impact on Global Outsourcing Relations
As companies come to grips with current fiscal realities, choices may result more from reaction than the use of sound judgment. Removing vital resources and

telecommunications companies on facebook  World in Crisis: A Report on the Impact on Global Outsourcing Relations As companies come to grips with current fiscal realities, choices may result more from reaction than the use of sound judgment. Removing vital resources and reducing services can create an even lower return on investment (ROI) than existed before downsizing. Outsourcing may offer a solution. Learn about the effects that the present financial situation will have on the outsourcing community, including buyers and suppliers. Read More
How Companies Can Reduce Costs with Cloud-based Training
Today’s volatile economic climate has many regulated companies thinking differently about cost containment within all operations, particularly through training

telecommunications companies on facebook  Companies Can Reduce Costs with Cloud-based Training Today’s volatile economic climate has many regulated companies thinking differently about cost containment within all operations, particularly through training management. Here we outline 10 value drivers that affect ROI for employee training management among regulated companies, and how they can be achieved through cloud-based training management. See how learning systems delivered through the cloud can increase your ROI. Read More
Top Software for Financial Services Companies
For your own customized comparison reports, select a category below:ERP for Financial Services. Accounting Software Systems.

telecommunications companies on facebook  Software for Financial Services Companies Comparing software solutions for financial services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, MicroStrategy, Infor, Epicor, META4, NuView, NOW Solutions, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Software—and many more. Read More
BI on the Go
Infographic: TEC recently surveyed more than 250 users of mobile business intelligence (BI) solutions to discover some of their common use practices with mobile

telecommunications companies on facebook  mobile BI, mobile business intelligence, infographic, TEC survey, Read More
Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions
The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true

telecommunications companies on facebook   Read More
Six Common Mistakes Companies Are Making Today
Read this white paper to learn about the most common mistakes companies are making during a down economy—and find out how you can use business intelligence (BI)

telecommunications companies on facebook  Common Mistakes Companies Are Making Today Read this white paper to learn about the most common mistakes companies are making during a down economy—and find out how you can use business intelligence (BI) to avoid these same mistakes. Plus, take a quick quiz to evaluate your own company’s BI quotient and find out which BI approach will help you avoid these blunders. Read More
Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

telecommunications companies on facebook  Software for Service Companies Comparing software solutions for services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Read More

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