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Social Learning for Field Service Employees
Although learning might be a top priority for companies who rely on field service employees to sustain their operations, ensuring the ongoing training of these

telecommunications companies profiles  mass. For example, in telecommunications some customer-facing field technicians may face different challenges depending on the type of customer or sector they serve (B2B or B2C, for example). Training materials should reflect the type of activities and the particularities of the customers faced by each technician. Incorporation of social wisdom —Being an important consequence of social technology, social wisdom often consists of work-arounds, temporary fixes, or improvements to best practices and Read More...
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » telecommunications companies profiles


Processing Complex Events (During These, oh well, Complex Times) - Part II
Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP

telecommunications companies profiles  solution. Sales into governments, telecommunications, utilities, transportation enterprises and so on will also likely target major enterprises.  These operations will require a continued expansion of a direct sales channel as well as partner-based channels for smaller organizations. One good example of a partner embedding Apama would be Manuvis within its FactoryMRI manufacturing execution system (MES ). Manuvis’ system continuously monitors production equipment and other key production statistics in Read More...
(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

telecommunications companies profiles  (Oracle), BMC Remedy, Genesys Telecommunications Laboratory , and HP, which all provide complementary CRM and service desk solutions. Additionally, in the past, KNOVA had forged relationships with leading system integration, consulting, and outsourcing firms, such as Capgemini Technologies , EDS, eVergance Partners , Stratacom , HP, and Merlin Information Systems (in the UK). And Consona will also benefit from a 2001 agreement that KNOVA entered into with EPAm Systems of Princeton, New Jersey (US) and Read More...
Business Intelligence Standardization
Business intelligence (BI) is often an area of friction between information technology (IT) (who provide information) and the business users (who need it to do

telecommunications companies profiles  in the battle between telecommunications operators. One of their major initiatives was to reduce data inconsistency and share information more effectively across business areas by implementing corporate-wide standards for information management software. After an extensive evaluation, the selected software included BusinessObjects, for retrieving and analyzing data, Oracle Applications for finance, PeopleSoft CRM and Genesys for CRM, PeopleSoft HR for human resources, WebMethods for enterprise Read More...
New Vendor Acquisition Strategies in the Enterprise Applications Field
The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle, and are furthering its goal to be number

telecommunications companies profiles  Dahlberg Assurance Brokers ); telecommunications and utilities ( Essent Cablecom, Telefonica, and Energies De Portugal ); retail ( Specsavers Opticals, Family Christian Stores, Bombay Company, Etam, and Macys.com ); and consumer electronics ( Sony Computer Entertainment and Yodabashi Camera ). Often, these new customers came at the expense of fierce and respected competitors such as Siebel /Oracle, Amdocs , Unica, and Sigma Dynamics . The vendor pledges to continue to make significant investments in Read More...
Procurement and Office Supply Companies Ink Deal
PurchasePro and Office Depot have begun a strategic relationship that will make the PurchasePro marketplace available to customers from within Office Depot

telecommunications companies profiles  and Office Supply Companies Ink Deal Event Summary PurchasePro.com, Inc (Nasdaq: PPRO) and Office Depot, Inc (Nasdaq: ODP) announced a strategic relationship to capture the purchasing dollars of corporate America's small and mid-sized businesses. Under the terms of the arrangement, Office Depot will be featured as the preferred provider on PurchasePro's business-to-business marketplace, and Office Depot will mass market PurchasePro's software. In addition, Office Depot, which already held Read More...
Business Analytics: Nucleus Research Note—How Analytics Makes Midsize Companies More Profitable
When senior leaders of small and midsize companies invest in analytics tools, they can improve operating results by enabling managers to make fact-based, data

telecommunications companies profiles  Analytics: Nucleus Research Note—How Analytics Makes Midsize Companies More Profitable When senior leaders of small and midsize companies invest in analytics tools, they can improve operating results by enabling managers to make fact-based, data-driven decisions. Learn how in this report from Nucleus Research. Read More...
Supply Chain Risk Management for Wholesale Distribution Companies: Planning for Disruption
Forward-looking companies are focusing on managing supply chain risk. The same functionality that supports supply chain network visibility, collaboration, and

telecommunications companies profiles  Chain Risk Management for Wholesale Distribution Companies: Planning for Disruption Forward-looking companies are focusing on managing supply chain risk. The same functionality that supports supply chain network visibility, collaboration, and analytics can also enable supply chain risk management. This white paper shows that companies often actually possess the data they need, but disconnected systems impede the ability to make the right data accessible to the right people at the right time. Read More...
Finance Executives on the Value of Technology Investment for Midsize Companies-CFO Research Paper
Read this report from CFO Research Services to learn why finance executives at midsize companies say that an integrated approach to BI and planning helps

telecommunications companies profiles  Executives on the Value of Technology Investment for Midsize Companies-CFO Research Paper Read this report from CFO Research Services to learn why finance executives at midsize companies say that an integrated approach to BI and planning helps maximize their ROI in technology. Read More...
abas ERP in Machine and Plant Engineering Companies


telecommunications companies profiles  ERP in Machine and Plant Engineering Companies Read More...
Using ERP to Deliver E-commerce for Engineer-to-order Companies
Engineer-to-order (ETO) companies can use e-commerce strategies in order to improve customer service, reduce waste, and increase profits through a lean approach

telecommunications companies profiles  ERP to Deliver E-commerce for Engineer-to-order Companies The term “e-commerce” is most commonly associated with the retail environment. And indeed, the ability to browse, search, and order products remotely has forever changed how we buy things. In the business-to-business world, companies selling commodity items have also erected storefronts, and those selling to large original equipment manufacturers (OEMs) are engaged in e-commerce through electronic data interchange (EDI). But what of more Read More...
Top ERP Comparisons for Small and Midsized Companies
Comparison report: simply visit TEC's ERP for smb software reports to compare sap business one against any two ERP for smb solutions from top vendo...

telecommunications companies profiles  ERP Comparisons for Small and Midsized Companies SAP has been the world's largest provider of enterprise software solutions to major corporations for decades. But did you know that SAP is also a major vendor of software packages specifically designed for small and midsized businesses (SMBs) as well? Here's your opportunity to quickly and easily compare SAP's ERP package for small and midsized businesses against two other leading ERP software packages of your choice. Comparison report : Simply visit Read More...
Field Service Management Software for Enterprise Companies
As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and

telecommunications companies profiles  Service Management Software for Enterprise Companies As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and advanced field service management (FSM) needs. This whitepaper examines how business and technology needs change as the size and sophistication of the organization increases, and discusses FSM software strategies to meet the challenge. Read More...
abas ERP for Production Companies


telecommunications companies profiles  ERP for Production Companies Read More...

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