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Social Learning for Field Service Employees
Although learning might be a top priority for companies who rely on field service employees to sustain their operations, ensuring the ongoing training of these

telecommunications companies profiles  mass. For example, in telecommunications some customer-facing field technicians may face different challenges depending on the type of customer or sector they serve (B2B or B2C, for example). Training materials should reflect the type of activities and the particularities of the customers faced by each technician. Incorporation of social wisdom —Being an important consequence of social technology, social wisdom often consists of work-arounds, temporary fixes, or improvements to best practices and Read More

CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » telecommunications companies profiles


Baan - What Will The Future In Invensys’ Stable Bring? Part 1: About Baan
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise software applications map. However,

telecommunications companies profiles  hospitality, insurance, professional services, telecommunications, transportation, wholesale, and utilities. Baan has partnered with resellers both to address additional market segments and to reach a larger number of enterprises, and claims to have achieved some success in gaining mid-market customers through these initiatives. More to the point for Baan, Invensys seems to be determined to capitalize on what Baan has to offer. The Baan core development organization in the Netherlands remained virtually Read More
Emptoris: Powered Up to Empower Global 2000 Users
Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was

telecommunications companies profiles  that businesses have reduced telecommunications costs by up to 35 percent annually by implementing TEM solutions. Fannie Mae now uses Rivermine for wireless expense management (including the wireless store) and help desk support. Mobile devices include BlackBerry smartphones, cell phones, pagers, and air cards. Fannie Mae now has centralized invoice payment with cost center allocations, increased savings with Rivermine wireless optimization and audit, effective management of terminated assets, and Read More
Business Intelligence Standardization
Business intelligence (BI) is often an area of friction between information technology (IT) (who provide information) and the business users (who need it to do

telecommunications companies profiles  in the battle between telecommunications operators. One of their major initiatives was to reduce data inconsistency and share information more effectively across business areas by implementing corporate-wide standards for information management software. After an extensive evaluation, the selected software included BusinessObjects, for retrieving and analyzing data, Oracle Applications for finance, PeopleSoft CRM and Genesys for CRM, PeopleSoft HR for human resources, WebMethods for enterprise Read More
(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

telecommunications companies profiles  (Oracle), BMC Remedy, Genesys Telecommunications Laboratory , and HP, which all provide complementary CRM and service desk solutions. Additionally, in the past, KNOVA had forged relationships with leading system integration, consulting, and outsourcing firms, such as Capgemini Technologies , EDS, eVergance Partners , Stratacom , HP, and Merlin Information Systems (in the UK). And Consona will also benefit from a 2001 agreement that KNOVA entered into with EPAm Systems of Princeton, New Jersey (US) and Read More
Achieving Business Intelligence (BI) in Midsize Companies
Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding

telecommunications companies profiles  Business Intelligence (BI) in Midsize Companies IBM offers an integrated, easy-to-use set of Business Intelligence solutions than can help your midsize business save time, grow systems without breaking your budget and provide a new level of insight so that you can make better decisions. Source: IBM Resources Related to Achieving Business Intelligence (BI) in Midsize Companies : Business Intelligence (BI) (Wikipedia) Achieving Business Intelligence (BI) in Midsize Companies Business Intelligence Read More
Giving Trade Companies Fast Time to Value
To succeed, wholesale distributors must respond quickly to customers’ expectations of high-quality, differentiated services. Good supplier relationships are

telecommunications companies profiles  Trade Companies Fast Time to Value To succeed, wholesale distributors must respond quickly to customers’ expectations of high-quality, differentiated services. Good supplier relationships are crucial, too. Operational excellence and information transparency are key to keeping these important relationships running smoothly. Find out about solutions that can help you improve transparency and coordination, and also streamline inventory management. Read More
Using BI and BPM to Address the Information Challenges of Midsize Companies
Business intelligence (BI) and business performance management (BPM) are two disciplines that become critical as companies progress through the midsize stage

telecommunications companies profiles  BI and BPM to Address the Information Challenges of Midsize Companies TEC's solutions, which include research comparison reports selection tools consulting services are driven by its powerful analysis engine, eBestMatch. Source: Technology Evaluation Centers Resources Related to Using BI and BPM to Address the Information Challenges of Midsize Companies : Business Intelligence (BI) (Wikipedia) Business Process Management (BPM) (Wikipedia) Using BI and BPM to Address the Information Challenges of Read More
Top Software for Telecommunications Companies
For your own customized comparison reports, select a category below:ERP for Telecommunications Human Capital Management EAM/CMMS for Telco Operati...

telecommunications companies profiles  Software for Telecommunications Companies Comparing software solutions for telecommunications companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including SAP, Microsoft, Oracle, IFS, Pronto Software, Infor, Lawson Software, Epicor, MicroStrategy, QlickTech International, Ramco Systems, PDS, Sage, Exact, NOW Solutions, TARGIT, NetSuite—and many more. For Read More
abas ERP in Machine and Plant Engineering Companies


telecommunications companies profiles  ERP in Machine and Plant Engineering Companies Read More
Debunking the Top Three Myths of Business Intelligence for Midsize Companies
There is a belief that midsize companies simply can’t afford, can’t handle, or can’t appreciate business intelligence (BI)—but that’s simply not true. Midsize

telecommunications companies profiles  the Top Three Myths of Business Intelligence for Midsize Companies There is a belief that midsize companies simply can’t afford, can’t handle, or can’t appreciate business intelligence (BI)—but that’s simply not true. Midsize companies can and do benefit from a variety of tools built specifically for the midsize market that are often easier, less expensive, and faster to adopt and use than the ones designed for giant enterprises. Learn the truth behind the top three myths about BI. BEGIN Read More
How Companies Use Data for Competitive Advantage
Find out in Leveling the Playing Field: How Companies Use Data for Competitive Advantage.

telecommunications companies profiles  Companies Use Data for Competitive Advantage How Companies Use Data for Competitive Advantage Today, many businesses find they are under siege dealing with an explosion of data. Yet the best performing companies are mastering their data—and using it for competitive advantage. How are they able to accomplish this? What best practices, approaches, and technologies are they employing? Find out in Leveling the Playing Field: How Companies Use Data for Competitive Advantage . In this Economist Business Read More
Open letter to companies planning on using Social CRM
If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers

telecommunications companies profiles  letter to companies planning on using Social CRM If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM , I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should not only allow me to use social media when interacting Read More
Unified Planning and Consolidation: A Wise Investment for Mid-sized Companies
This paper examines the imperative for midsize companies to not only move away from the use of spreadsheets but ensure they use unified solutions in the core

telecommunications companies profiles  Planning and Consolidation: A Wise Investment for Mid-sized Companies This paper examines the imperative for midsize companies to not only move away from the use of spreadsheets but ensure they use unified solutions in the core performance management disciplines of financial consolidation and planning. Unified planning and consolidation refers to systems that are specifically architected to use a common platform and data structure with a common user interface. Read More

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