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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunications companies san diego


Space-Time Insight Releases Version 4.0 of Situational Intelligence Suite
If you think you know it all about business intelligence (BI) and analytics, think twice, because Situational Intelligence is here. This week, during

telecommunications companies san diego  utilities, transportation companies, and telecommunications providers—industries where many factors collide and real value for the decision-making process can come only from indepth analysis. So who’s taking advantage of Situational Intelligence products? Organizations such as California ISO and Ekom have already deployed these type of solutions to analyze real-time and historical upcoming data and use different sets of analytics to obtain real-time insights and take faster action. The beauty of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications companies san diego

CRM and BPM: “We Goes Together Like Peas and Carrots”


In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship Management (CRM) Summit in September in Scottsdale. I not only saw a number of same vendors at both events, but both events also had many similar themes, such as customer service, workflow automation, business processes

telecommunications companies san diego  via its separate departments. Telecommunications are a good example in this regard, where the processes are built around activities and issues such as billing, fraud detection , and equipment management, and these companies are pondering how better to organize around bringing aboard a new customer. Consider, for example, the process of signing up for a digital subscriber line (DSL)  service. The customer calls into the contact center, which confirms the customer order, thereby touching the provisioning Read More

One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

telecommunications companies san diego  been the utility and telecommunications markets. The vendor takes great pride in the fact that its products were used to schedule the telecommunication technicians at one of the greatest spectacles in 2008, the Beijing Olympic Games . The utility market, which has benefited from deregulation and modernization trends, has been a significant market in recent years. There are typically large field forces with complex scheduling and mobility requirements in utilities’ environments. ClickSoftware’s market Read More

The Wizardry of Business Process Management - Part 3


Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s value proposition. At the end of the article, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via some humor and metaphor of the classic “Wizard of Oz” movie. Namely, on March 23, 2009,

telecommunications companies san diego  and industries, such as telecommunications, government, life sciences, manufacturing, and travel services. Marquee customers here include Amgen , Advanced Micro Devices, Inc. (AMD ), General Electric Company (GE ), Ford Motor Company , Novartis Pharmaceuticals Corporation , Starwood Hotels & Resorts Worldwide , and The ServiceMaster Company . All of the abovementioned companies are largely concerned about their customer service levels. Pega’s customer interaction know-how has also resulted in Read More

Reporting for Midsize Companies: Empower Your Business with Self-service Reporting


Business reporting is a priority for IT and business users at midsize companies. These companies, lean on resources, need a single reporting solution that addresses a full range of reporting requirements and users. Discover complete reporting solutions that can recognize and accommodate different kinds of users, provide complete coverage for all types of reports, and access all enterprise data, regardless of the source.

telecommunications companies san diego  Cognos,dashboard,reporting,dashboards,data visualization,report writer,reporting tool,dashboard download,reporting tools,analytics reporting,business dashboard,i dashboard,marketing dashboard,performance dashboards,dashboard example Read More

10 VoIP Companies and Technologies to Watch in 2013


The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems method for making voice calls. Read about 10 companies and technologies to watch in 2013, and see how VoIP business and technology can affect your company in the near future.

telecommunications companies san diego  VoIP Companies and Technologies to Watch in 2013 The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems method for making voice calls. Read about 10 companies and technologies to watch in 2013, and see how VoIP business and technology can affect your company in the near future. Read More

Seven Keys to Win-win VMI Partnerships for Aerospace Companies


Aerospace and defense companies know it is imperative that they become more responsive to customer demand across their entire range of products, but they often can't afford to stock tremendous amounts of inventory to ensure service levels. Transitioning from a 'push' supply chain methodology to a demand-driven 'pull' approach lets suppliers sense and respond to actual customer demand signals and gain continuous visibility to customer/market activity. This white paper shows how to make this approach succeed in the aerospace supply chain.

telecommunications companies san diego  Keys to Win-win VMI Partnerships for Aerospace Companies Aerospace and defense companies know it is imperative that they become more responsive to customer demand across their entire range of products, but they often can't afford to stock tremendous amounts of inventory to ensure service levels. Transitioning from a 'push' supply chain methodology to a demand-driven 'pull' approach lets suppliers sense and respond to actual customer demand signals and gain continuous visibility to customer/market Read More

Business Intelligence: A Guide for Midsize Companies


Business intelligence (BI) is not a new concept. What’s new is that BI tools are now accessible for midsize companies. Managers can use BI to analyze complex information to support their decision-making processes, combining data from a variety of sources to get an integrated, 360-degree view of the company. Find out how to select the right BI software, the right vendor, and the right approach to implementing BI.

telecommunications companies san diego  Intelligence: A Guide for Midsize Companies Business Intelligence: A Guide for Midsize Companies If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol SAP. Read More

Selecting ERP Software for Make-to-Order Companies


But here's a practical guide for selecting an ERP system for MTO, or engineer-to-order manufacturing environments that will give you all the funct...

telecommunications companies san diego  ERP Software for Make-to-Order Companies Make-to-order (MTO) manufacturers make common mistakes when selecting an enterprise resource planning (ERP) system—and many end up with software that won't do the job. But here's a practical guide for selecting an ERP system for MTO, or engineer-to-order (ETO) manufacturing environments that will give you all the functionality you need. It's a sensible four-step approach that takes into account the exacting needs and special challenges that MTO/ETO Read More

Debunking the Top Three Myths of Business Intelligence for Midsize Companies


There is a belief that midsize companies simply can’t afford, can’t handle, or can’t appreciate business intelligence (BI)—but that’s simply not true. Midsize companies can and do benefit from a variety of tools built specifically for the midsize market that are often easier, less expensive, and faster to adopt and use than the ones designed for giant enterprises. Learn the truth behind the top three myths about BI.

telecommunications companies san diego  the Top Three Myths of Business Intelligence for Midsize Companies There is a belief that midsize companies simply can’t afford, can’t handle, or can’t appreciate business intelligence (BI)—but that’s simply not true. Midsize companies can and do benefit from a variety of tools built specifically for the midsize market that are often easier, less expensive, and faster to adopt and use than the ones designed for giant enterprises. Learn the truth behind the top three myths about BI. BEGIN Read More
Oco, Inc

Bye-bye to the Old BI: Business Intelligence for Midsized Companies


Most small to midsize companies have found business intelligence (BI) solutions to be beyond their financial reach. But now, you don’t have to rely only on spreadsheets for data visibility—with software-as-a-service (SaaS), BI can quickly and easily be set up enterprise-wide. Find out five requirements of a scalable data warehouse strategy, for more effective data analysis and better understanding of business performance.

telecommunications companies san diego  bye to the Old BI: Business Intelligence for Midsized Companies Most small to midsize companies have found business intelligence (BI) solutions to be beyond their financial reach. But now, you don’t have to rely only on spreadsheets for data visibility—with software-as-a-service (SaaS), BI can quickly and easily be set up enterprise-wide. Find out five requirements of a scalable data warehouse strategy, for more effective data analysis and better understanding of business performance. Read More

How Can Fashion Companies Benefit from Lean Supply Chains?


Fashion companies need to respond quickly and strategically to major changes occurring in today’s global supply chains. Implementing a lean supply chain management strategy can enable cost savings and more efficient operations by realigning process according to a demand-driven model. Lean supply chain management uses Web-based technologies to create and maintain dynamic supplier networks. Such networks are able to deliver the highest customer value at the lowest cost. It also lays the groundwork for the next level of hands-free, wireless radio frequency identification-enabled processes. Intentia, in cooperation with industry experts, have written a series of thought leadership white papers on the concept of implementing lean supply chain in the fashion industry. The first of this series, “Lean Is Fashionable”, explores the impact of lean practices in the fashion and apparel industry during a period of momentous change.

telecommunications companies san diego  Can Fashion Companies Benefit from Lean Supply Chains? Fashion companies need to respond quickly and strategically to major changes occurring in today’s global supply chains. Implementing a lean supply chain management strategy can enable cost savings and more efficient operations by realigning process according to a demand-driven model. Lean supply chain management uses Web-based technologies to create and maintain dynamic supplier networks. Such networks are able to deliver the highest customer Read More

Leveling the Field: Powerful Software Solutions for Midsize Companies


Find out more in leveling the field: powerful software solutions for midsize companies.

telecommunications companies san diego  the Field: Powerful Software Solutions for Midsize Companies To make it in today's complex, global marketplace, midsized businesses need powerful manufacturing and distribution software—the kind that's traditionally been available only to the largest corporations. But that's changed. Midsized businesses now have access to the same robust, high-end software solutions the big corporations use—without the giant price tags or long, drawn-out implementations. Major business software vendor Oracle ha Read More

Reducing TCO with SAN Consolidation


Are ever-increasing demands for data accessibility causing your storage area network (SAN) to stretch beyond its limits? And as you consider various solutions, are you concerned that your IT budget is being stretched too thin? Put those worries to rest: SAN consolidation solutions can extend the life of your SAN—and reduce the total cost of ownership (TCO).

telecommunications companies san diego   Read More

Six Mistakes Companies Are Making Today and How You Can Avoid Them


When the economy slows, many businesses react by retrenching and cutting costs. While cost reduction is important, companies often overlook equally critical strategic decisions—opportunities to use business information to strengthen product and service offerings and emerge ahead of the competition. Find out how you can use business intelligence (BI) to avoid the most common mistakes companies make in a down economy.

telecommunications companies san diego  Mistakes Companies Are Making Today and How You Can Avoid Them The SAP BusinessObjects portfolio provides comprehensive solutions that can empower you to optimize your business performance. These solutions can help you define your business strategy, close the gap between strategy and execution, and balance risk and profitability. Source: SAP Resources Related to Six Mistakes Companies Are Making Today and How You Can Avoid Them : SAP AG (Wikipedia) Business Intelligence (BI) (Wikipedia) Six Mistakes Read More