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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunications companies starting with e


One Vendor's Exploit of Marrying Infrastructure with Selling and Fulfillment Applications
For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditional integration

telecommunications companies starting with e  Comergent's manufacturing, high-tech, and telecommunications expertise, and for Comergent, this meant benefiting from Sterling Commerce's retail expertise. Through this, Sterling was able to better address MEC challenges for those industries. Sterling Multi-Channel Selling has a large customer references with tier one high-tech manufacturers, such as NEC Solutions America, Hitachi Data Systems, Symbol (now Motorola)Haworth, Toro, and Pitney Bowes —as well as Life Technologies and GlaxoSmithKline in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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The Basics of Quote-to-order Systems


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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

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User-Focused Design Principles Shape the Customer Experience


Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view of a product, service or provider.

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Challenges and Future Plans of a Product Inventory Disposition Vendor


Despite FreeFlow's success at helping organizations regain some margin of profitability for excess inventory, the company still strives for expansion and improvement as a product inventory disposition vendor, with the aim of meeting international environmental regulations down the track.

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Financial Fusion ~ E-Finance Wireless Leader?


Financial Fusion’s expands e-finance possibilities. From this point forward a client can bank anytime, anywhere, without limitation. (Of course your cell phone will not suddenly start spurting out cash….)

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Exchange Server 2010 and C2C ArchiveOne: A Feature Comparison for E-mail Archiving


E-mail archiving is critical for server performance, reducing storage, compliance, and litigation support. Exchange 2010 offers basic e-mail archiving. This comparison looks at the features of Exchange against an advanced e-mail archiving solution. The key differentiators include advanced user interface, support for smart phones, e-discovery, e-mail retention, and PST discovery and management. Read more in this comparison.

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B2B E-Business Strategies for a Changing World


In B2B e-business strategies, you'll learn about the different B2B e-business service and software products available to you in today's rapidly cha...

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EAI Vendor Extricity Teams with Moai to Automate E-Commerce Systems


Enterprise Application Integration vendor Extricity announced a business-to-business alliance with Moai Technologies, Inc., to provide a full-range of automated e-commerce systems. Moai’s Dynamic Commerce Markup Language (DCML) is an XML-standard compliant language for dynamic commerce markets, and combined with Extricity’s B2B platform, the vendors hope to better integrate e-commerce business processes.

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Altrec Takes E-commerce to Extremes


Altrec is a startup E-commerce website that takes aim on the upscale outdoor recreation market. In this interview Altrec's CTO discusses the initial technology decisions on which the company's infrastructure is based.

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eCo Specification Bridges E-commerce Language Barrier


The eCo specification from CommerceNet will help E-commerce sites find each other and determine each other's E-commerce standards and trading practices.

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