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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 telecommunications companies starting with e


One Vendor's Exploit of Marrying Infrastructure with Selling and Fulfillment Applications
For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditional integration

telecommunications companies starting with e  Comergent's manufacturing, high-tech, and telecommunications expertise, and for Comergent, this meant benefiting from Sterling Commerce's retail expertise. Through this, Sterling was able to better address MEC challenges for those industries. Sterling Multi-Channel Selling has a large customer references with tier one high-tech manufacturers, such as NEC Solutions America, Hitachi Data Systems, Symbol (now Motorola)Haworth, Toro, and Pitney Bowes —as well as Life Technologies and GlaxoSmithKline in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications companies starting with e

User-Focused Design Principles Shape the Customer Experience


Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view of a product, service or provider.

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Challenges and Future Plans of a Product Inventory Disposition Vendor


Despite FreeFlow's success at helping organizations regain some margin of profitability for excess inventory, the company still strives for expansion and improvement as a product inventory disposition vendor, with the aim of meeting international environmental regulations down the track.

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Service Lifecycle Management - Tapping into the Value of the Product Aftermarket


Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle Management (SLM) promises valuable business benefits after a product has been shipped to the customer, tapping into the value of the product aftermarket.

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The Basics of Quote-to-order Systems


Global competition means more choice for consumers and increasing customer demands. Manufacturers and distributors must develop a better understanding of what customers want so that they can configure, produce, and deliver products and services faster and more cost-effectively.

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Top Software for Food and Beverage Companies


For your own customized comparison reports, select a category below:ERP for Food and Beverage. ERP for Distribution Companies.

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NetSuite for Services Companies


NetSuite is a cloud-based business suite designed specifically for services companies. It streamlines business processes and provides a comprehensive back-office and front-office foundation, so you can accelerate the productivity and profitability of your services organization.

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Davidson Companies


Davidson Companies is a leading regional financial services holding company in northwestern United States composed of five subsidiaries and 1,200 employees. The company’s back-office infrastructure could no longer support the timely and efficient administrative and financial reporting across all business units. Find out how TEC’s approach to software selection helped Davidson choose a fully integrated system in just 6 months.

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Reducing Total E-mail Response Time


Managing huge volumes of customer e-mail can be a daunting challenge. Indeed, for organizations that deal with a high volume of e-mail, shaving seconds off average e-mail response time can save hundreds of thousands of dollars. The key to managing this influx is to reduce average total e-mail response time. Learn about the three components of total e-mail response time, and find out how you can improve in each of these areas.

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The Critical Path to Competitive Differentiation for Growing Companies


Today, companies of all sizes are using insight gained from business intelligence and analytics tools to...

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Providing Effective E-Learning for an Extremely Large and Global Distribution Channel


When Amway needed to provide training to over 4 million distributors worldwide, improve sales readiness and retention of new distributors, and manage learning across regions with different regulatory issues, it deployed SumTotal Learning Management, in three separate on-premise installations. See how this e-learning rollout to over 1.8 million people in 2 years helped Amway grow penetration to new distributors by 30%.

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