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Information Builders
Information Builders has provided business intelligence (BI) and integration solutions to over 12,000 customers in its 30 years of operation. The vendor serves

telecommunications courses  media and publishing, retail, telecommunications, and government. In addition to providing software, the company also offers training and education, with customized Web-based courses. Read More...
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » telecommunications courses


Emptoris: Powered Up to Empower Global 2000 Users
Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was

telecommunications courses  that businesses have reduced telecommunications costs by up to 35 percent annually by implementing TEM solutions. Fannie Mae now uses Rivermine for wireless expense management (including the wireless store) and help desk support. Mobile devices include BlackBerry smartphones, cell phones, pagers, and air cards. Fannie Mae now has centralized invoice payment with cost center allocations, increased savings with Rivermine wireless optimization and audit, effective management of terminated assets, and Read More...
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service
Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations

telecommunications courses  Service Process Issues The telecommunications company operates a call center, which had been using a best-of-breed contact center system. However, it was not integrated with the company's CRM application or the telephony systems that the back office was using. As a consequence, agent utilization in the service center was only at 60%. Moreover, routine inquiries were solved by customers through a self-service Web portal; thus, the complexity of phone and e-mail requests had increased, which lowered the Read More...
The Benefits of Next-generation ERP
Rapid changes in the market and in customer needs mean small to medium businesses (SMBs) must work harder to stay competitive. Setting and achieving goals in

telecommunications courses  distribution, packaging, furniture and telecommunications. Please contact LOGO or one or it’s Solution Partners for more information. Financials   Finance Management   Multi-currency system Automatic control of customer risk limits and alerts Check debit and credit of an account with a single keystroke Cross exchange rates in debit closings Automatic debit closing by using multiple debit transactions. AR/AP exchange rate difference calculations AR/AP reminders Payment and collection plans Check / Read More...
Entering the Market in the World’s Largest Democracy
Currently, India’s population is approximately 1.0009 billion. The middle class is large and still growing; wages were low, but now are some of the best in

telecommunications courses  Computer software & hardware, Telecommunications, Construction activities, Housing & Real estate, Automobile Industry, Power, Metallurgical industries, Petroleum & Natural gas and Chemicals. The 10 top investing countries are: Mauritius, Singapore, USA, UK, Netherlands, Japan, Germany, Cyprus, France and U.A.E. In addition to FDI, Foreign Institutional Investment (FII) is also flowing into India. Qualified foreign entities (other than those predominantly owned by non resident Indians) seeking to Read More...
Enhanced Courseware for Compliance and Risk Mitigation Training from Skillsoft
Skillsoft announced that it has added new content courses to its compliance and risk mitigation courseware collection. Skillsoft's compliance courses—available

telecommunications courses  Courseware for Compliance and Risk Mitigation Training from Skillsoft Skillsoft announced that it  has added new content courses  to its compliance and risk mitigation courseware collection. Skillsoft's compliance courses—available on demand—are aimed at preparing individuals for exams and meeting regulatory requirements. The courses have been compiled in collaboration with subject matter experts and cover organization-specific legal requirements as well as ethics, bribery, harassment, Read More...
IP PBX for Service Oriented Architectures: Communications Web Services
The capacity for service-oriented architecture (SOA) to provide a framework for next-generation enterprise telecommunications services has become a reality

telecommunications courses  framework for next-generation enterprise telecommunications services has become a reality through the maturing of Web services technology. Such communications services can now take their rightful place alongside collaborating business processes to allow enterprises to achieve a fully integrated SOA, an architecture that can grow with the business and grow with technology. Read More...
Voice-Over-Broadband Standards on the Horizon
Voice-Over Broadband standards are on the horizon. Today General Bandwidth, Inc. and Efficient Networks announced a business alliance to test interoperability

telecommunications courses  General Bandwidth, Inc., a telecommunications manufacturer, is ready to deliver the first Voice-over-Broadband gateway designed for the customer premise market. General Bandwidth announced a strategic business alliance with Efficient Networks, Inc. (NASDAQ:EFNT) to begin testing compatibility between Efficient's SpeedStream DSL product line and General Bandwidth's G6 broadband voice gateway. Market Impact The core of the business alliance formed between General Bandwidth, Inc. and Efficient Networks is Read More...
Ovum
Analyst and consultancy firm Ovum has offices around the world. Founded in 1985, the company specializes in IT and telecommunications.

telecommunications courses  specializes in IT and telecommunications. Read More...
Marquee Vendors Partner for Deepening Inherent CRM and BI Links
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation

telecommunications courses  Amdocs , a global telecommunications leader, to help communications service providers (CSP) unlock valuable intelligence from underlying operational systems. The alliance promises to leverage Amdocs' telecommunications industry expertise and established operational applications and SAS' predictive analytics and profitability software to give CSPs a combination of strong analytical software, business consulting, and implementation services. Together, Amdocs and SAS have created a Customer Profitability Read More...
IDC
International Data Corporation (IDC) is a global provider of market intelligence, advisory services, and events for the information technology

telecommunications courses  for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. IDC is a subsidiary of International Data Group (IDG), a technology media, research, and events company. Read More...
Outsourcing Security Part 2: Measuring the Cost
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.

telecommunications courses  Security Part 2: Measuring the Cost Introduction For organizations of all sizes, outsourcing security is becoming an increasingly attractive method for maintaining a strong security posture. In fact, outsourced security is the fastest growing segment of the information security services market, according to a recent Gartner Dataquest study. Often, the decision to outsource security is based on cost: Can the company effectively outsource or co-source security management functions while still Read More...
Pursuit of
The constant launch of new telecommunications products creates stiff competition, and to manage increasingly complex product portfolios, you should ensure your

telecommunications courses  constant launch of new telecommunications products creates stiff competition, and to manage increasingly complex product portfolios, you should ensure your processes are optimized, your data is accurate, and your solutions are integrated. The first business area you should focus on is order management. Find out how you can better address the challenges of the order-to-cash cycle, decomposition, provisioning, and more. Read More...
Smart Shoppers Go Abroad for Affordable Information Security Programs
Ernest Hemingway said,

telecommunications courses  Shoppers Go Abroad for Affordable Information Security Programs Smart Shoppers Go Abroad for Affordable Information Security Programs L. Taylor - June 9, 2000 Event Summary: With the current onslaught of cybercrime, Federal Agencies and Corporations are starting to pay more attention to information and network security. The current dearth of Information Technology (IT) professionals has created quite a challenge to filling all IT employment sectors. Within the IT pool of resources, security engineers Read More...
TOA Technologies
TOA Technologies is a provider of field service and mobile workforce management software solutions. ETAdirect, TOA@s patented platform, uses time-based pattern

telecommunications courses  sizes in the satellite/cable/broadband, telecommunications, utilities, insurance, home services, and retail industries. Recognized on Forbes’ list of America’s Most Promising Companies in 2013, TOA Technologies has offices around the world, with customers in 28 countries. Read More...

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