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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunications courses


Information Builders
Information Builders has provided business intelligence (BI) and integration solutions to over 12,000 customers in its 30 years of operation. The vendor serves

telecommunications courses  media and publishing, retail, telecommunications, and government. In addition to providing software, the company also offers training and education, with customized Web-based courses.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications courses

Jamcracker Dredges a New Channel


Jamcracker, an ASP providing business services for HR management, expense management and sales force automation solutions has announced a new program to increase sales. Jamcracker’s Channel Program offers sales and implementation training to its new channel partners.

telecommunications courses  added solutions providers, and telecommunications companies who achieve advanced Jamcracker sales certification are paid a premium commission on sales of Jamcracker services. Certified Pioneer program members are responsible for maintaining and growing customer relationships, while Jamcracker handles 24x7 technical support for all customers. The program is divided into two tiers: Sales Certified Pioneers are channel partners who are trained and certified to sell Jamcracker services. They do not provide Read More

Entering the Market in the World’s Largest Democracy


Currently, India’s population is approximately 1.0009 billion. The middle class is large and still growing; wages were low, but now are some of the best in various industries; many workers are well educated and speak English; and investors are optimistic and local stocks are up. Despite political turmoil, the country presses on with economic reforms. But for potential investors, there’s still cause for worry—find out why.

telecommunications courses  Computer software & hardware, Telecommunications, Construction activities, Housing & Real estate, Automobile Industry, Power, Metallurgical industries, Petroleum & Natural gas and Chemicals. The 10 top investing countries are: Mauritius, Singapore, USA, UK, Netherlands, Japan, Germany, Cyprus, France and U.A.E. In addition to FDI, Foreign Institutional Investment (FII) is also flowing into India. Qualified foreign entities (other than those predominantly owned by non resident Indians) seeking to Read More

The Benefits of Next-generation ERP


Rapid changes in the market and in customer needs mean small to medium businesses (SMBs) must work harder to stay competitive. Setting and achieving goals in this economic environment is increasingly difficult. Upgrading to a next-generation enterprise resource planning (ERP) can be a way to manage change—and even benefit from it. Learn more about how to customize an on-demand ERP solution that’s right for you.

telecommunications courses  distribution, packaging, furniture and telecommunications. Please contact LOGO or one or it’s Solution Partners for more information. Financials   Finance Management   Multi-currency system Automatic control of customer risk limits and alerts Check debit and credit of an account with a single keystroke Cross exchange rates in debit closings Automatic debit closing by using multiple debit transactions. AR/AP exchange rate difference calculations AR/AP reminders Payment and collection plans Check / Read More

Emptoris: Powered Up to Empower Global 2000 Users


Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.

telecommunications courses  that businesses have reduced telecommunications costs by up to 35 percent annually by implementing TEM solutions. Fannie Mae now uses Rivermine for wireless expense management (including the wireless store) and help desk support. Mobile devices include BlackBerry smartphones, cell phones, pagers, and air cards. Fannie Mae now has centralized invoice payment with cost center allocations, increased savings with Rivermine wireless optimization and audit, effective management of terminated assets, and Read More

Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

telecommunications courses  in the world of telecommunications billing, by long supplying operations support software (OSS) used by telecommunications service providers to deliver voice, data, and wireless services to their customers. OSS is a generic term for a suite of software programs that enable an enterprise to monitor, analyze, and manage a network system. The term was originally applied to communications service providers (CSP), referring to a management system that controlled telephone and computer networks. However, the Read More

Management for Next-generation Multi-service System Networks


The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has needed management of service definitions, technology has focused on element management, leaving a gap between what is desired and what is possible. If operational expenses are to be lowered, this gap must be closed.

telecommunications courses  Networks The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has needed management of service definitions, technology has focused on element management, leaving a gap between what is desired and what is possible. If operational expenses are to be lowered, this gap must be closed. Read More

Sagent Technology Teams for Telco e-Business


Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification for DSL service.

telecommunications courses  solutions for the global telecommunications marketplace, to enable telecommunications companies to quickly and efficiently determine a customer's qualification for digital subscriber line (DSL) service (a customer must be less than 15,500 feet from the switch to qualify for DSL). Through the partnership, Sagent's eServices solution will be integrated into DSET's ezDSL Leads Qualification System, allowing telecommunications companies to facilitate the real-time pre-qualification of customers for DSL Read More

Second Generation IP Telephony


As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment is crucial. Second generation IPT leverages data networks, and increases productivity through voice application integration. It integrates directly with customer relationship management or enterprise resource planning systems, Lotus Notes, and Outlook, Word, and Excel, to digitally capture information for compliance and traceability.

telecommunications courses  by digitally-based messaging. Integrating telecommunications with your messaging environment is crucial. Second generation IPT leverages data networks, and increases productivity through voice application integration. It integrates directly with customer relationship management or enterprise resource planning systems, Lotus Notes, and Outlook, Word, and Excel, to digitally capture information for compliance and traceability. Read More

What You Need to Know about E-learning Technology Standards Before Selecting an LMS


If you’re planning to purchase a learning management system (LMS), or upgrade your existing one, you’d better know about SCORM and AICC. Learn why it’s critical to understand e-learning standards before you buy—or you may end up with an LMS that’s both ineffective and inflexible.

telecommunications courses  You Need to Know about E-learning Technology Standards Before Selecting an LMS If you’re a small to medium business looking to purchase a learning management system (LMS), you may not be fully aware of the standards out there for e-learning. Many of us take for granted the fact that we can simply sign up for an e-learning course, whether it’s an online course, or a course offered through our own company’s LMS: We log in, start our training, breeze our way through the content and questions, and ev Read More

Case Study: Anderson Power Products


Anderson Power Products manufactures power connectors for telecommunications and other industries. The company, needing to consolidate data for its standard and customized products across five global locations, found an enterprise resource planning (ERP) solution that offers one reliable point of entry. Discover how the ERP solution helped improve shipping, customer relationships, financial reporting time, and more.

telecommunications courses  manufactures power connectors for telecommunications and other industries. The company, needing to consolidate data for its standard and customized products across five global locations, found an enterprise resource planning (ERP) solution that offers one reliable point of entry. Discover how the ERP solution helped improve shipping, customer relationships, financial reporting time, and more. Read More

Ovex Technoloiges


Ovex Technologies (Pvt) Ltd. is the largest third-party offshore business process outsourcing (BPO) and IT solutions provider, and the second largest exporter of IT services in Pakistan. The company employs over 900 employees and at its seven facilities, and serves both domestic and international clients. Ovex maintains partnerships with global technology vendors like Cisco, IBM, EMC, and Microsoft, and has clients in telecommunications, manufacturing and services, banking and financial, education, media, the public sector, and health care. The corporate office is located in Lahore (Pakistan), with other locations in Islamabad and Karachi. Ovex is owned by En Pointe Technologies, Inc. (NASDAQ: ENPT), and is an ISO 9001:2000(International Organizations for Standardization 9001:2000)-certified company.

telecommunications courses  and has clients in telecommunications, manufacturing and services, banking and financial, education, media, the public sector, and health care. The corporate office is located in Lahore (Pakistan), with other locations in Islamabad and Karachi. Ovex is owned by En Pointe Technologies, Inc. (NASDAQ: ENPT), and is an ISO 9001:2000(International Organizations for Standardization 9001:2000)-certified company. Read More

Damco Solutions


Founded in 1996, Damco Solutions provides bespoke software development, application integration, reengineering and migration, application management, business process outsourcing (BPO), and related services to its worldwide client base. Damco has offices in the United States (US), the United Kingdom (UK), and India. The company has clients in several industries, including: - insurance and financial services - manufacturing, logistics and distribution - health care - government - telecommunications - media and publishing - hospitality and travel - energy and utilities

telecommunications courses  care - government - telecommunications - media and publishing - hospitality and travel - energy and utilities Read More

6 Ways You Can Benefit from Telecom Expense Management


A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of spend visibility. Further pressure to prepare the telecom function for upcoming merger activity pushed the company to find a technology that would effect immediate cost savings and long-term telecom expense management. Read more about the solution the company chose.

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E-learning and Organizational Culture


The success of an e-learning initiative depends as much on the people and culture of the organization as it does on the technology used. Several corporate cultural factors that affect the success of an e-learning implementation are discussed and illustrated.

telecommunications courses  learning and Organizational Culture E-learning and Organizational Culture Don McIntosh, Ph.D - January 18, 2006 Introduction The success of an e-learning initiative depends as much on the people and culture of the organization as it does on the technology used. So what is culture? One of American comedian and pop icon Jerry Seinfeld's favorite show business stories goes something like this: One cold winter's day, the members of the Glenn Miller Orchestra are on their way to a gig when their bus breaks Read More