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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunications grounding busbar


Human Capital Supply Chains: Book Review
“Goods are uniform and people are unique.” Too obvious? Maybe, but with the success that supply chain management (SCM) has brought to manufacturers, it’s time

telecommunications grounding busbar  management (TQM) techniques to telecommunications processes for several Global 1000 companies. As co-author of Human Capital Supply Chains , Sara lends her knowledge of human capital procurement, staffing vendor management, and staffing software trends. The value of this book is exemplified by the authors’ discussion of vendor management systems (VMSs) and their potential cost-savings implications, providing much insight based on their years of experience. They have certainly put their knowledge to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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SAP Running Simple to Be a Cool Vendor


The SAPPHIRE NOW + ASUG Annual Conference in Orlando, Florida, was a well-organized event that afforded attendees the opportunity to explore SAP offerings from various viewpoints: industry, lines of business, market trends, and hot topics. Throughout the conference, SAP attempted to display an air of coolness and to portray itself as not only a chill vendor, but also a fun employer.

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Enterprise IP PBX Security: System Evaluation Across Multiple Levels


Security is a vital consideration when evaluating enterprise Internet protocol (IP) telecommunications solutions. In addition to delivering business benefits, a voice over IP (VoIP) system may also become a target for unauthorized users, and must be secured against threats. Indeed, if threats and vulnerabilities are not addressed, the results can be devastating with respect to lost productivity, resources, and reputation.

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Sage France Selects Cameleon Software


Soon after a large global corporate deal at Manitou Group, Cameleon Software has struck a deal with another large global company, although the deal is at a local level. Namely, Sage in France, the leading supplier of business management software, has chosen to deploy Cameleon's product configurator and guided selling solution. Sage Group’s solutions simplify and automate the management and

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Take Revenue Assurance to the Next Level


At a time when many companies are concerned about operational expenditure, a business assurance system with consultancy can help. Instead of randomly entering a remediation program whenever a major fault is found, use the business assurance system. The following areas have seen results: revenue management, customer acquisition and retention, credit management and bad debt recovery, supply chain management, among others.

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Online M2M Marketplace


There has recently been a surge of interest in Machine-to-Machine (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption.

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7 Things Every Executive Should Know About Telecom Expenses


Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up to being in the top four overall expenses of the entire company, telecom expense management (TEM) is something you should put on your radar—sooner than later. Find out why your telecom expenses are rising, and how you can work globally to reduce them.

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Europa Telecom Group


Europa Telecom Group (ETG) is a product and service company with offices located in London, Barcelona, Oslo, and Stockholm. In general, ETG provides resources and products for the following areas IT & CRM, thin-client software management systems, products and solutions, activity control system (ACS) products such as (ACS ERP and ACS-ERM), and wireless telecommunications. The company was founded in 2000 and is headquartered in London, UK.

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The Global MSF Interoperability (GMI) 2004 Executive Summary


True multi-service, multi-vendor global networks are the future of the telecommunications industry. However, mazes of international standards and protocols can create barriers rather than solutions. For service providers and system suppliers alike, implementing standards for interoperability is far from simple. The MultiService Switching Forum (MSF) fills the void by developing implementation agreements that take standards from theory into practice.

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One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

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How Analytics Can Drive Communications Service Providers to Gain a Competitive Edge


Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the telecommunications industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a telecommunications organization.

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