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Human Capital Supply Chains: Book Review
“Goods are uniform and people are unique.” Too obvious? Maybe, but with the success that supply chain management (SCM) has brought to manufacturers, it’s time

telecommunications handbook  management (TQM) techniques to telecommunications processes for several Global 1000 companies. As co-author of Human Capital Supply Chains , Sara lends her knowledge of human capital procurement, staffing vendor management, and staffing software trends. The value of this book is exemplified by the authors’ discussion of vendor management systems (VMSs) and their potential cost-savings implications, providing much insight based on their years of experience. They have certainly put their knowledge to Read More...
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » telecommunications handbook


Take Revenue Assurance to the Next Level
At a time when many companies are concerned about operational expenditure, a business assurance system with consultancy can help. Instead of randomly entering a

telecommunications handbook  , Revenue Assurance for Telecommunications , Business Assurance Technology , Achieve Business Assurance , Business Assurance Procedures , Business Assurance Key Indicators , Telecommunications Revenue Assurance , Wedo Technologies End-to-end Revenue Assurance , Business Assurance Requirements , Ultimate Business Assurance . At a time when many companies are concerned about Operational Expenditure (OPEX) , WeDo technologies offers a complete solution comprising consultancy and software for Business Read More...
Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems,

telecommunications handbook  of joint solutions, Amdocs' telecommunications industry expertise and established operational applications, coupled with SAS' predictive analytics and profitability software, customers should benefit from a combination of strong analytical software, business consulting, and implementation services, allowing them to unlock valuable intelligence from underlying operational systems. This is Part Three of a three-part note. Part One profiled the company. Part Two discussed market strategy. Benefits of Read More...
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

telecommunications handbook  platform will purportedly enable telecommunications subscribers to self-manage their budgets via the Internet. They will be able to order and change services, change their account information, check the status of a service they have ordered, and so forth. This system provides subscribers with what amounts to an independent and automated customer service center, thereby relieving the operator's customer service center of a great burden. Also, in order to provide customers with integration between systems, Read More...
Europa Telecom Group
Europa Telecom Group (ETG) is a product and service company with offices located in London, Barcelona, Oslo, and Stockholm. In general, ETG provides resources

telecommunications handbook  and ACS-ERM), and wireless telecommunications. The company was founded in 2000 and is headquartered in London, UK. Read More...
Customer One Solutions, Inc.
Customer One Solutions (COS) is a consulting firm specializing in the evaluation, selection and implementation of Customer Relationship Management (CRM) and

telecommunications handbook  expertiese include Financial services, telecommunications, manufacturing and professional service organizations. We specialze in the needs of small to mid sized businesses! Read More...
6 Ways You Can Benefit from Telecom Expense Management
A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of

telecommunications handbook  , Telecom Costs , Telecommunications Expense , Telecom Cost Control , Telecommunications Expense Management , Telecom Cost Management , Managing Telecom Expenses , Telecom Expense Info , Telecom Expense Solutions , Reduce Telecom Expenses , Telecom Asset Management , Telecom Expense Technology , Telecom Cost Reduction , Telecom Expense Program , Telecommunications Consulting , Telecom Expense Services , Telecom Expense Software , Controlling Telecom Expenses , Budgeting Telecom Expenses , Telecom Read More...
Gush*
Gush* is a provider of business solutions software that is headquartered in Cape Town, South Africa. Specific industry solutions are available for financial

telecommunications handbook  financial services, professional service, telecommunications, technology, pharmaceutical, manufacturing, and retail. Read More...
Jabber XCP: The Secure Choice for Presence and Messaging
At Jabber, Inc., security is a core priority in every phase of design, implementation, and deployment. We aggressively apply lessons learned from other Internet

telecommunications handbook  the financial, government, and telecommunications sectors to achieve continuous improvement in the security profile of our products. In this whitepaper, we delve into the core security features of Jabber XCP. Read More...
Designing Telecommunications Security Infrastructure for the Future Smart Electricity Grid—Security Considerations
This white paper captures the learning gained from the telecommunications infrastructure rollout workstream of the flexible approaches for low carbon optimized

telecommunications handbook  Telecommunications Security Infrastructure for the Future Smart Electricity Grid—Security Considerations This white paper captures the learning gained from the telecommunications infrastructure rollout workstream of the flexible approaches for low carbon optimized networks (FALCON) program. The security issues associated with the implementation are presented along with a discussion of the outlined solution. Read More...
Sage France Selects Cameleon Software
Soon after a large global corporate deal at Manitou Group, Cameleon Software has struck a deal with another large global company, although the deal is at a

telecommunications handbook  penetrated the insurance and telecommunications sectors as well as the media and high-tech sectors, Cameleon has chosen to focus on key accounts in new markets for product offering configurations. This strategy relies on the fact that, in these very competitive industries, customer satisfaction is essential and the sales experience must be optimal (guided selling solutions typically come in handy). This will be an on-premises CPQ deployment. It's known that early in Sage's selection Cameleon competed Read More...
Comarch
Comarch is a software house and IT services company that specializes in innovative IT solutions for the telecommunications and financial services industries,

telecommunications handbook  IT solutions for the telecommunications and financial services industries, government, large enterprise, and small and medium business. Our products and solutions cover billing, network management, enterprise resource planning (ERP) systems, IT security, customer relationship management (CRM) and loyalty management, electronic data interchange (EDI), sales support, electronic communication, and business intelligence. Read More...
Astea International Inc.
Founded in 1979, Astea is a publicly traded company with offices in North America, Europe, Asia, and the Middle East. Astea’s field service management (FSM

telecommunications handbook  medical devices, retail, and telecommunications. Read More...
Lawson Software Expands Vertically As Well
On October 12, Lawson Software announced the formation of a new vertical market initiative for the telecommunications industry, its sixth and newest vertical

telecommunications handbook  one is for the telecommunications industry, and joins Lawson's established vertical markets in healthcare, retail, professional services, public sector and financial services. Lawson plans to bring to the telecommunications market the full suite of its lawson.insight Web-enabled extended-ERP Applications, including Human Resources, Financials, Procurement, Distribution, Analytics and Enterprise Relationship Management. As part of the new market initiative, Lawson has extended its alliance with partner Read More...
Sagent Technology Teams for Telco e-Business
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered with DSET to use Sagent’s spatial

telecommunications handbook  solutions for the global telecommunications marketplace, to enable telecommunications companies to quickly and efficiently determine a customer's qualification for digital subscriber line (DSL) service (a customer must be less than 15,500 feet from the switch to qualify for DSL). Through the partnership, Sagent's eServices solution will be integrated into DSET's ezDSL Leads Qualification System, allowing telecommunications companies to facilitate the real-time pre-qualification of customers for DSL Read More...

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