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PegaWorld 2011 Revisited
How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering

telecommunications industry 2011  Chordiant has brought additional telecommunications customers to the fold.   What’s New in Pega BPM 6.2? Kerim Akgonul, Pega’s vice president (VP) of product management, started his keynote presentation afterwards with the assertion that most of the traditional BPMSs stop short of a process execution capability in process modeling. According to Akgonul, “Models do nothing on their own, other than being pretty pictures, like real supermodels celebrities,” but Pega's BPM is all about model-driven Read More
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » telecommunications industry 2011


Has KANA Gotten Its Mojo Back? - Part 2
Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service

telecommunications industry 2011  RightNow, eGain Communications, Genesys Telecommunications Laboratories, Jacada WorkSpace, InQuira, Amdocs, Consona CRM , etc. We win because of our strong focus and successful track record in customer service and unique SEM platform. We lose to other vendors if customer service is not very strategic to the prospect, i.e., basically they treat it only as a cost center. PJ : What is the breadwinning product and door opener for KANA? What else is selling well? VN : Traditionally, KANA has been a leader in Read More
SAP as a Retail Market Force: More Fact Than Fiction
Can SAP, a market and technology leader in business management software, translate its success in the manufacturing industry to retail? TEC principal analyst P

telecommunications industry 2011  cards, oil and gas, telecommunications, etc. and leverage multiple industry solutions on a single platform. This was one of the reasons that SAP was the only vendor to be given the highest ranking of “positive” in Gartner’s “Industry Strategy Effectiveness” grid (Gartner report G00210646, “Evaluating IBM, Microsoft, Oracle and SAP’s Business Application Industry Strategies,” May 10, 2011). The recent appointment of Lori Mitchell-Keller to senior vice president (SVP) and head of the Global Read More
Appian: Pushing the BPM Envelope—Part One
In a matter of a decade or so, Appian has evolved from a business process management (BPM) software market latecomer to a BPM market challenger, and finally to

telecommunications industry 2011  pharmaceuticals, retail, transportation, telecommunications, and more), and is one of the world’s most widely-used BPM platforms, with more than 3.5 million paying users around the globe. The company has roughly 320 employees, with 100 of those added just in the last 12 months or so. Appian has a presence and provides direct professional services across North America, Brazil, the U.K., France, Germany, Australia (Sydney and Melbourne), New Zealand, Singapore, Hong Kong, and the Middle East Read More
TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012
SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail

telecommunications industry 2011  BI, CPG, high-tech, pharma, telecommunications, transportation, retail SAS Demand-Driven Forecasting (DDF) has been a solution for over four years, and the vendor has sold over 40 DDF licenses globally across all industry verticals (e.g., CPG, high tech manufacturers, transportation, pharma, telecommunications, and more). The current release is not a new product, but has a new user interface (UI) and new functionality. SAS DDF also has a new product forecasting workbench that uses a patent-pending Read More
Year in Review: Top Enterprise Software News and Trends for 2011
With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their

telecommunications industry 2011  in Review: Top Enterprise Software News and Trends for 2011 With 2011 just about under wraps, we asked our analysts to weigh in on this year’s trends and enterprise software news-makers. Jorge García, BI Research Analyst Three business intelligence (BI) terms kept making the headlines in 2011: 1.  Big data : Everyone is jumping on the big data wagon— Oracle and Microsoft with their Hadoop appliances; Teradata ’s acquisition of Aster Data ; HP ’s purchase of Vertica , IBM ’s  acquisition Read More
Infor Continues Significant Investments to Support Healthcare Industry Vertical
Infor is one of the leading solution providers making significant investments in its offerings for the healthcare industry vertical. Infor’s solutions have

telecommunications industry 2011  Continues Significant Investments to Support Healthcare Industry Vertical Verticalization is one of the biggest themes that providers of enterprise application software solutions are touting these days—the solution providers plug rapid deployment, minimized customization, and reduced time to value for ___________ (fill in your vertical industry). Though the messaging and marketing is right on target for organizations looking to purchase these solutions, the current offerings from the providers Read More
2011 ERP Buyer's Guide for Medium and Large Manufacturers
2011 ERP Buyer's Guide for Medium and Large Manufacturers Your PDF copy of TEC's new ERP Buyer's Guide for Medium and Large Manufacturers is now av...

telecommunications industry 2011  2011 erp buyer guide medium large manufacturers,erp,buyer,guide,medium,large,manufacturers,erp buyer guide medium large manufacturers,2011 buyer guide medium large manufacturers,2011 erp guide medium large manufacturers,2011 erp buyer medium large manufacturers. Read More
Symantec 2011 SMB Disaster Preparedness Survey Report
Discover how to protect your company in the Symantec 2011 SMB Disaster Preparedness Survey Report.

telecommunications industry 2011  symantec 2011 smb disaster preparedness survey report,symantec,smb,disaster,preparedness,survey,report,2011 smb disaster preparedness survey report,symantec smb disaster preparedness survey report,symantec 2011 disaster preparedness survey report,symantec 2011 smb preparedness survey report. Read More
12th Vendor Shootout for ERP: Dallas, TX, USA, 12-13 Oct 2011 - Early Bird Rates Extended!
The 12th Vendor Shootout for ERP. Dallas, Texas, USA. October 12-13, 2011. Dallas Marriott Quorum. Manufacturers and distributors:Early-bird Rates ...

telecommunications industry 2011  12th vendor shootout erp dallas tx usa 12 13 oct 2011 early bird rates extended,12th,vendor,shootout,erp,dallas,tx,usa,oct,early,bird,rates,extended,vendor shootout erp dallas tx usa 12 13 oct 2011 early bird rates extended,12th shootout erp dallas tx usa 12 13 oct 2011 early bird rates extended Read More
Selecting ERP for Oil and Gas Industry Contractors and Vendors
Suppliers to the oil and gas industry are under more pressure than ever before to increase quality, collaborate closely with the customer, and take on more

telecommunications industry 2011  ERP for Oil and Gas Industry Contractors and Vendors IFS Applications gives suppliers to the oil & gas industry an integrated standard solution designed for discrete manufacturers of oil & gas equipment. With the complete product and project lifecycle in focus, from design and mixed-mode manufacturing to after-sales support, IFS Applications helps you manage all the business-critical processes within your enterprise and global organization. Source: IFS Resources Related to Selecting ERP for Oil Read More
2011 Trends Report: Enterprise Resource Planning (ERP)
Find out in guide to quickly fill you in on the 2011 Trends Report: Enterprise Resource Planning .

telecommunications industry 2011  2011 trends report enterprise resource planning erp,trends,report,enterprise,resource,planning,erp,trends report enterprise resource planning erp,2011 report enterprise resource planning erp,2011 trends enterprise resource planning erp,2011 trends report resource planning erp. Read More
RFID in Healthcare--A Whole Industry of Value
This article talks about recent and expected FDA regulations and how RFID can help meet those requirements while improving supply chain performance.

telecommunications industry 2011  in Healthcare--A Whole Industry of Value Introduction The FDA is not only responsible for the protection of citizens and consumers, but also is an active partner with industries such as food, pharmaceuticals, medical devices, etc., in pursuit of industry best practices. $49 billion of imports of pharmaceuticals enter this country every year. The pressure is on from consumers and industry to protect their own interests. These represent sometimes conflicting goals of protection. Protect the consumer, Read More
Chemical Industry ERP Showdown: Infor vs. JD Edwards vs. Lawson vs. SAP vs. SSI
Today’s Showdown is based on an industry-specific case study. Five enterprise resource planning vendors were selected for the evaluation. All the results were

telecommunications industry 2011  Industry ERP Showdown: Infor vs. JD Edwards vs. Lawson vs. SAP vs. SSI Chemical Industry ERP Showdown: Infor vs. JD Edwards vs. Lawson vs. SAP vs. SSI Hi. I'm Larry Blitz, editor of Technology Evaluation Centers' (TEC) Vendor Showdown series. Today's Showdown is a little different from those we've run in the past. It is based on an industry-specific case study, and involves five enterprise resource planning (ERP) vendors competing for the business. We hope you find this Vendor Showdown helpful and Read More
5 Dirty Little Secrets of the WMS Industry
You can learn all about them in the revealing white paper, the five dirty little secrets of the WMS industry.

telecommunications industry 2011  Dirty Little Secrets of the WMS Industry Thinking of purchasing a warehouse management system (WMS)? Before you buy, beware—there are some nasty little secrets that WMS vendors don't want you to know about. You can learn all about them in the revealing white paper, The Five Dirty Little Secrets of the WMS Industry . Learn why most WMS solutions restrict or eliminate your ability to differentiate your company's offerings; WMS upgrades can be a nightmare; vendors' ideas of meeting your requirements can Read More

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