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Software Functionality Revealed in Detail
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 telecommunications industry 2011


PegaWorld 2011 Revisited
How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering

telecommunications industry 2011  Chordiant has brought additional telecommunications customers to the fold.   What’s New in Pega BPM 6.2? Kerim Akgonul, Pega’s vice president (VP) of product management, started his keynote presentation afterwards with the assertion that most of the traditional BPMSs stop short of a process execution capability in process modeling. According to Akgonul, “Models do nothing on their own, other than being pretty pictures, like real supermodels celebrities,” but Pega's BPM is all about model-driven

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

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Appian: Pushing the BPM Envelope—Part Two


To further discuss the issues brought up in last week’s post on business process management (BPM) provider Appian, TEC's P.J. Jakovljevic recently spoke to the company's VP of product marketing Malcolm Ross.

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Has KANA Gotten Its Mojo Back? - Part 2


Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service excellence. The article then introduced KANA Software, a provider of Service Experience Management (SEM) solutions. Although KANA has focused on enabling superior customer service for its enterprise clients since being

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Appian: Pushing the BPM Envelope—Part One


In a matter of a decade or so, Appian has evolved from a business process management (BPM) software market latecomer to a BPM market challenger, and finally to an upper echelon BPM provider, competing with the likes of IBM and Pegasystems.

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Case Study: Retail Industry BI Deployment


A Japan-based department store chain was experiencing fast growth, opening new stores in commercial complexes at prime locations. The company’s existing business intelligence (BI) tool took up to 12 hours to update sales data from the point of sale (POS) systems. Discover how the company reduced this time, while providing managers the reporting abilities they needed to control sales and improve customer satisfaction.

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TEC Industry Watch: Enterprise Software News for the Week of August 20, 2012


SOFTWARE SELECTIONS and GO-LIVESAgricultural equipment manufacturer selects Abas ERPIndustry tags: manufacturing “Canadian company Cadman Power Equipment Ltd., a manufacturer of special agricultural machinery and irrigation equipment has conducted an ERP selection project, and ERP from abas Business Software emerges the winner of this competition. The company was looking for a system as a single

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Chemical Industry ERP Showdown: Infor vs. JD Edwards vs. Lawson vs. SAP vs. SSI


Today’s Showdown is based on an industry-specific case study. Five enterprise resource planning vendors were selected for the evaluation. All the results were based on the latest request for information (RFI) supplied to us by the vendors, and all priorities were assigned by the client.

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Designing Telecommunications Security Infrastructure for the Future Smart Electricity Grid—Security Considerations


This white paper captures the learning gained from the telecommunications infrastructure rollout workstream of the flexible approaches for low carbon optimized networks (FALCON) program. The security issues associated with the implementation are presented along with a discussion of the outlined solution.

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11th ERP Vendor Shootout - Boston MA, Aug 11-12, 2011 - Early Bird Specials!


Early Bird pricing available until July 1, 2011. The 11th Vendor Shootout for ERP.

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Web-site Strategy for Organizations in the Corporate Services Industry


As marketing budgets shrink and companies in the corporate services industry aim to leverage their Web sites as less expensive alternatives to traditional marketing tools, Web-site strategy is becoming more important. Web-site strategy must focus on enhancing credibility, strengthening existing relationships, generating leads, and more. Get tips on how to create a Web-site strategy that will help you achieve these goals.

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