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TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012
SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail

telecommunications industry blog  BI, CPG, high-tech, pharma, telecommunications, transportation, retail SAS Demand-Driven Forecasting (DDF) has been a solution for over four years, and the vendor has sold over 40 DDF licenses globally across all industry verticals (e.g., CPG, high tech manufacturers, transportation, pharma, telecommunications, and more). The current release is not a new product, but has a new user interface (UI) and new functionality. SAS DDF also has a new product forecasting workbench that uses a patent-pending Read More...
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » telecommunications industry blog


Appian: Pushing the BPM Envelope—Part One
In a matter of a decade or so, Appian has evolved from a business process management (BPM) software market latecomer to a BPM market challenger, and finally to

telecommunications industry blog  pharmaceuticals, retail, transportation, telecommunications, and more), and is one of the world’s most widely-used BPM platforms, with more than 3.5 million paying users around the globe. The company has roughly 320 employees, with 100 of those added just in the last 12 months or so. Appian has a presence and provides direct professional services across North America, Brazil, the U.K., France, Germany, Australia (Sydney and Melbourne), New Zealand, Singapore, Hong Kong, and the Middle East Read More...
Has KANA Gotten Its Mojo Back? - Part 2
Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service

telecommunications industry blog  RightNow, eGain Communications, Genesys Telecommunications Laboratories, Jacada WorkSpace, InQuira, Amdocs, Consona CRM , etc. We win because of our strong focus and successful track record in customer service and unique SEM platform. We lose to other vendors if customer service is not very strategic to the prospect, i.e., basically they treat it only as a cost center. PJ : What is the breadwinning product and door opener for KANA? What else is selling well? VN : Traditionally, KANA has been a leader in Read More...
Progress Software Revs Up to Higher RPM via Savvion - Part 1
Late 2009 and early 2010 were characterized by a number of mergers and acquisitions (M@As) in the vibrant and buoyant business process management (BPM

telecommunications industry blog  of the world's leading telecommunications companies. Finally, in 2009 Savvion delivered integration of its BPM system and business rule management system (BRMS) . Savvion BusinessManager is a scalable, available, and relatively easy-to-use BPM suite. It is one of the most mature BPM products in the market, with the ability to handle high volumes of workflows that coordinate people, data/documents, and systems. For more details on the product, see an insightful two-part series from Bloor here . In its Read More...
BigMachines: Getting Bigger and Better - Part I
I recently attended Gartner’s CRM Summit in Scottsdale, Arizona (US). During the conference, I bumped into several old acquaintances who are working for

telecommunications industry blog  companies, financial service providers, telecommunications, and  independent software vendors (ISVs ) have to manage contract renewals for customizable service and maintenance (S&M) contracts or subscription services. In addition, some manufacturers and distributors offer service and  warranty  contracts for configurable product and service offerings. To address these issues, BigMachines recently released  its Renewals solution within the BigMachines 9 platform  to streamline quoting of annuities, Read More...
Media Industry Solution for Intellectual Property Management
The media industry is undergoing radical change, driven in large part by new technologies such as the Internet, online publishing, and digital broadcasting. And

telecommunications industry blog  Industry Solution for Intellectual Property Management The media industry is undergoing radical change, driven in large part by new technologies such as the Internet, online publishing, and digital broadcasting. And at the heart of the industry is intellectual property. As the number of media and delivery channels explodes, you need to know how to manage rights inventory, license revenue streams, and royalty payments—efficiently and profitably. Read More...
Industry Consolidation: Are You Ready?
Growth is predicted for the nutraceutical industry, as well as consolidation. Will the nutraceutical manufacturer find ways of thriving in a competitive market?

telecommunications industry blog   Read More...
6 Specialists, 6 Industry Domains: Trends for 2008 and 2009
In a survey on upcoming trends in employee management, the Learning Review asked six experts in six major industry domains one simple question: what do you

telecommunications industry blog  Specialists, 6 Industry Domains: Trends for 2008 and 2009 The Learning Review asked specialists from six major industry domains to share their thoughts on how they see various areas of employee management changing in the near future. The question, sent by e-mail, was simple: what do you think the main trends in [domain] will be for 2008 and 2009? Following are each of their answers. Human Resources (HR) Strategies by David Ulrich, consultant and educator in human resources management In the next one to Read More...
Document Management for the Health Care Industry
Document management (DM) for health care and hospitals manages the storage, display, faxing, and scanning of paper and electronic documents.

telecommunications industry blog  Management for the Health Care Industry Document management (DM) for health care and hospitals manages the storage, display, faxing, and scanning of paper and electronic documents. Read More...
A Blog is Born
TEC launches its own corporate blogAlways on the lookout for new and improved ways in which to reach and connect with our varied audiences, TEC is proud to

telecommunications industry blog   Read More...
The Banking Industry: Planning the Road Ahead
Effective planning is integral to the success of a bank. It helps define and ensure the achievement of the organization’s objectives. Understanding and

telecommunications industry blog   Read More...
Selecting ERP for Oil and Gas Industry Contractors and Vendors
Suppliers to the oil and gas industry are under more pressure than ever before to increase quality, collaborate closely with the customer, and take on more

telecommunications industry blog  ERP for Oil and Gas Industry Contractors and Vendors IFS Applications gives suppliers to the oil & gas industry an integrated standard solution designed for discrete manufacturers of oil & gas equipment. With the complete product and project lifecycle in focus, from design and mixed-mode manufacturing to after-sales support, IFS Applications helps you manage all the business-critical processes within your enterprise and global organization. Source: IFS Resources Related to Selecting ERP for Oil Read More...
Industry Support in WCM
If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard.Here

telecommunications industry blog  Support in WCM If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard. Here is how vendors offering web content management systems support the functionality in our model of WCM systems. These stats are based on the averages of 11441 product functionality ratings of the vendors published within our WCM knowledge base. We model WCM systems on a hierarchy of functionality within the following categories. Read More...
Microsoft Dynamics Solution for the Process Manufacturing Industry
Completely integrated into Microsoft Dynamics NAV, a leading ERP system, focu.biz Chemical Industry provides all elements of a classical ERP system for

telecommunications industry blog  Dynamics Solution for the Process Manufacturing Industry Completely integrated into Microsoft Dynamics NAV, a leading ERP system, focu.biz Chemical Industry provides all elements of a classical ERP system for organizations operating in the chemicals industry. This includes financial management, project management, customer and service management, purchase management, sales management, and material management functionality. Download this product brochure and get all the details. Read More...
SAP Industry Solutions for Mid-market Companies
For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and

telecommunications industry blog  Industry Solutions for Mid-market Companies Introduction For well over a decade, SAP AG (NYSE: SAP) has been offering market-leading enterprise applications software tailored to specific industries, starting with the oil and gas and the utilities industries (the original SAP industries). Other industries, such as media, insurance, chemicals, banking, and the public sectors have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions for midsized Read More...

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