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Industry Perspectives: Strategic Workforce Management in the Automotive Industry
There’s a buzz in the automotive industry around the concept of “strategic workforce management”—getting the right people, for the right job, at the right time,

telecommunications industry leaders  market pressures, a leading telecommunications company needed to reduce its workforce to meet operating expense goals. The company chose to offer a voluntary, early retirement program to 14,000 eligible managers-expecting that 6,000 would accept. Challenge The company had completed several acquisitions, workforce reductions, and divestitures in the past, but this time the process needed to be completed within a month in order to capture more than $1 billion on the upcoming quarterly report. In addition, Read More
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » telecommunications industry leaders


A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

telecommunications industry leaders  platform will purportedly enable telecommunications subscribers to self-manage their budgets via the Internet. They will be able to order and change services, change their account information, check the status of a service they have ordered, and so forth. This system provides subscribers with what amounts to an independent and automated customer service center, thereby relieving the operator's customer service center of a great burden. Also, in order to provide customers with integration between systems, Read More
AT&T Has a Thing for Media
In February 2000, AT&T announced their 'Ecosystem' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on

telecommunications industry leaders  what programs, the other telecommunications companies respond. Nortel, Lucent and Worldcom all recently introduced similar infrastructure programs. If you are considering a solution from one of these organizations it may be worth identifying their future plans and comparing. BEGINLYXM Read More
BigMachines: Getting Bigger and Better - Part I
I recently attended Gartner’s CRM Summit in Scottsdale, Arizona (US). During the conference, I bumped into several old acquaintances who are working for

telecommunications industry leaders  companies, financial service providers, telecommunications, and  independent software vendors (ISVs ) have to manage contract renewals for customizable service and maintenance (S&M) contracts or subscription services. In addition, some manufacturers and distributors offer service and  warranty  contracts for configurable product and service offerings. To address these issues, BigMachines recently released  its Renewals solution within the BigMachines 9 platform  to streamline quoting of annuities, Read More
Quote-to-order: A Newcomer Causes a Stir in the Market
A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded by BigMachines, whereas some

telecommunications industry leaders  significant customer service resources, telecommunications infrastructure, and helpdesk systems across multiple office locations to support its growing global customer base. In addition, BigMachines expanded its partnerships with other technology and service providers to include ATG , Xactly Corporation , and Right90 . Recently, the company acquired its first joint customers through Right90 and Xactly. For Right90, data coming from BigMachines quotes and orders is integrated to Right90's forecasting Read More
TEC Industry Watch: Enterprise Software News for the Week of August 27, 2012
SOFTWARE SELECTIONSMid-sized refractory products manufacturer selects EnterpriseIQ ERP from IQMSIndustry tags: manufacturing

telecommunications industry leaders  Industry Watch: Enterprise Software News for the Week of August 27, 2012 SOFTWARE SELECTIONS Mid-sized refractory products manufacturer selects EnterpriseIQ ERP from IQMS Industry tags: manufacturing The reasons why Riverside Refractories Inc. decided to replace its existing ERP system aren't unique—the old legacy system's inflexibility and inability to support manufacturing needs in the changing business environment had started impeding the company's operations. The company selected an ERP solution Read More
ERP Industry Consolidation: A New Trend or an Ongoing Process?
Although enterprise resource planning (ERP) software industry consolidation is nothing new, the constantly changing market dynamic affects product lifecycles

telecommunications industry leaders  Industry Consolidation: A New Trend or an Ongoing Process? ERP Industry Consolidation: A New Trend or an Ongoing Process? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. VISIBILITY.net is a fully integrated Enterprise Resource Planning (ERP) solution for complex product manufacturers. Source : Visibility Resources Related to ERP Industry Consolidation: A New Trend or an Ongoing Process? : Enterprise Resource Planning (ERP) Read More
Industry Consolidation: Are You Ready?
Growth is predicted for the nutraceutical industry, as well as consolidation. Will the nutraceutical manufacturer find ways of thriving in a competitive market?

telecommunications industry leaders   Read More
Driving Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability
Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data

telecommunications industry leaders  Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data visibility and access to fully understand the root drivers of cost and profitability associated with rate plans, networks, products, and customers. Find out how to get an accurate understanding of these drivers, in order to cut expenses, and drive profits. Read More
TEC Industry Watch: Enterprise Software News for the Week of July 16, 2012
MERGERS @ ACQUISITIONSOracle buys SkireIndustry tags: capital management

telecommunications industry leaders  Industry Watch: Enterprise Software News for the Week of July 16, 2012 MERGERS & ACQUISITIONS Oracle buys Skire Industry tags: capital management Oracle is buying to acquire all the assets of Skire , a provider of capital program management and facilities management applications both in the cloud and on-premise. With this acquisition, Oracle expects to complete a set of management tools for all phases of project management, having a complete enterprise project portfolio management platform. Finally Read More
TEC Industry Watch: Enterprise Software News for the Week of July 23, 2012
SOFTWARE SELECTIONS @ IMPLEMENTATIONSSeaspan selects IFS Applications to support its shipbuilding projectsIndustry tags: manufacturing“Seaspan is an

telecommunications industry leaders  Industry Watch: Enterprise Software News for the Week of July 23, 2012 SOFTWARE SELECTIONS & IMPLEMENTATIONS Seaspan selects IFS Applications to support its shipbuilding projects Industry tags: manufacturing “Seaspan is an association of companies primarily involved in multiple sea transportation businesses. Many such activities are project-based, which is IFS’ focus. No wonder that IFS was selected to provide an ERP system for Seaspan’s shipbuilding and repair facilities. Plus, it has a long Read More
Industry Support in WCM
If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard.Here

telecommunications industry leaders  Support in WCM If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard. Here is how vendors offering web content management systems support the functionality in our model of WCM systems. These stats are based on the averages of 11441 product functionality ratings of the vendors published within our WCM knowledge base. We model WCM systems on a hierarchy of functionality within the following categories. Read More
Dealing with Food Industry Pressures
Small and medium food and beverage companies have the same regulatory requirements as large companies, but with significantly fewer resources with which to

telecommunications industry leaders  with Food Industry Pressures Dealing with Industry Pressures Food and beverage is by far the largest industry in the world, but that doesn't mean that it is a straightforward piece of cake for most food and beverage manufacturers and distributors to capture a bigger slice of the pie. With the growing power of mega-retailers, along with fragmented markets; intricate supply chains; increasing government regulations; variable raw materials; seasonality; package proliferation; and limited shelf Read More
TEC Industry Watch: Enterprise Software News for the Week of June 25, 2012
SOFTWARE SELECTIONSBritish cosmetics company Badgequo selects Epicor ERPIndustry tags: Manufacturing, distribution

telecommunications industry leaders  Industry Watch: Enterprise Software News for the Week of June 25, 2012 SOFTWARE SELECTIONS British cosmetics company Badgequo selects Epicor ERP Industry tags: Manufacturing, distribution Aggressively growing cosmetics manufacturer/distributor Badgequo is in need of corporate software to offer single-truth data, eliminate manual data re-entry, and provide full visibility into its extended supply chain. This organization is a real-life example of a small company with less than 30 employees but complex Read More

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