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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunications industry life cycle


Comparison of ERP and CRM Markets' Life cycle Snapshots
Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost

telecommunications industry life cycle  WhisperWire is targeting the telecommunications industry. Competitive Pressures on Pure CRM Vendors Thus, the likes of Pivotal , Onyx , Kana or E.piphany have been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors' attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones with some attractive point solutions--such as partner relationship management (PRM) or portal solutions--will become the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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Zooming into an Inventory Free Flow


FreeFlow, a provider of business services with a patented technology, aims to help companies improve product life cycle profitability by providing a unique, online auction platform where companies can reduce their at-risk and excess inventory.

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A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

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Manugistics Envisions Supplier Relationship Management Solution


Manugistics’ launch of SRM is clear evidence that it intends to stake a larger claim in the E&HT market, the near-exclusive domain of its arch-nemesis i2 Technologies.

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Has Consolidation Made the PLM Market More Agile? Part Three: Challenges and User Recommendations


Even if Agile continues to deliver superior products, its competition against single-vendor, pre-integrated ERP suite products will force Agile to aggressively differentiate the depth of their PLM expertise and further drive industry specialization.

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Case Study: Financial Services Industry


The company is a financial services group with operations in banking, investment management and insurance. To maintain the profitability of its credit card business, the company maintains vast amounts of customer information. However, its Excel­based tools lack functionality. Learn how a business intelligence (BI) solution can help the company increase its customer base and derive greater profits from existing customers.

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ERP Software Review: IFS Application version 8.0 for the Oil and Gas Industry (Upstream)


This enterprise resource planning (ERP) solution software review report examines the ERP software by IFS and its support for oil and gas industry processes against known benchmarks. It assesses IFS Application (v. 80) for ERP functionality and reviews the product’s support capacity with a focus on:

  • Financials
  • Human Resources
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  • Maintenance Management
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The report also contains an independent analyst’s review of the ERP software based on a demonstration provided by IFS. The review identifies the features of IFS Applications that distinguishes it from other business process management solutions, including its compatibility with multiple sites and companies, its integrated document management feature, and its support for mobile operations across various devices. In this review, the analyst outlines the software provider’s implementation process, support model, and target user base.

IFS Applications achieved TEC certification status for its ERP software solution by completing TEC’s certification program, which includes a demonstration of the ERP software’s support for specific real-world business process and a detailed functional benchmarking analysis.

Based on a demonstration of IFS Applications, a TEC analyst has assessed the ERP software’s features, evaluating the software against known industry benchmarks, to determine that IFS Applications by IFS is a strong oil and gas industry ERP system.

Download this software review report for product analysis and comparison, an in-depth analyst commentary, and to learn more about how IFS Applications can help oil and gas businesses achieve their ERP objectives.

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Help Desk for the Health Care Industry


Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.

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Workforce Productivity for the Steel Industry


As has been proven time and again by successful companies, the correct technology, deployed in a well-managed organization with clearly defined estimating, procurement, fabrication, and shipping processes, is more likely to consistently meet customer requirements on schedule and on budget. Learn more about the importance of identifying the correct technology to produce the benefits you need.

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Designing Telecommunications Security Infrastructure for the Future Smart Electricity Grid—Security Considerations


This white paper captures the learning gained from the telecommunications infrastructure rollout workstream of the flexible approaches for low carbon optimized networks (FALCON) program. The security issues associated with the implementation are presented along with a discussion of the outlined solution.

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History of the HR Industry with HCM Fellow, Row Henson


Oracle HCM Fellow Row Henson shares insights from 40-plus years in the industry—from mainframe and client/server to Web 4.0 and beyond.

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