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When Customer Relationships Meets Business Intelligence Marketing Analysis and User Recommendations
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendors benefit.

telecommunications industry ratios  its position in the telecommunications market and extend its functional CRM footprint and Amdocs will be able to drive its MA strategy forward, and justify its new direction to its current customers. For more information see Amdocs Overhauls Its Marketing series , Part Three. This is Part Three of a three-part note. Part One profiled SAS. Part Two discussed alliances, partnerships, and acquisitions. Challenges To compete with leading BI and data warehouse companies and enterprise resource planning (ERP) Read More...
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » telecommunications industry ratios


Human Capital Management: How Top Organizations Drive Company Profits Efficiently
This benchmarking study analyzes human resources (HR) performance for over 200 best-practice companies in three categories: process and transactional support

telecommunications industry ratios  education Retail Service providers Telecommunications Utilities The study analyzes key performance indicators (KPIs) in a number of different areas including HR staffing levels, costs, organizational model, IT deployment, and best practices. These include the following KPIs: Process-independent, such as HR costs per company employee, and HR full-time equivalents (FTEs) per 1,000 employees Process-specific, such as time to hire, cost to hire, and payroll error rate Degree of outsourcing and centralization Read More...
SAS and Action-Oriented Business Processes: Alliances, Partnerships, and Acquisitions
Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought out companies, have been key for

telecommunications industry ratios  offered access to SAS Telecommunications Intelligence Solutions . This prepackaged solution has been available since mid-2004 and caters to the distinctive needs of carriers. Marketing Automation 4 incorporates SAS' proven activity-based management (ABM) and gives carriers the ability to identify customers, product, channel, and tariff profitability. Ultimately, this strategic partnership should give customers granular views of cost and profitability for more effective decision-making. For more details, Read More...
A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

telecommunications industry ratios  industries: high technology and telecommunications, motor vehicles, aerospace and defense (A&D), and consumer and industrial equipment. Servigistics also expanded geographically by opening new offices in Taipei (Republic of China) and Paris (France), nearing 400 employees worldwide. In 2010, the company consolidated legacy Servigistics and Click Commerce’s Service Network Solutions (SNS) hosting operations into those of QTS (Quality Technology Services) operations. Hinkle finished his presentation by Read More...
Grape Escape 2010: Of Cloud & Angels, Fun & Games, and “In Vino Veritas” - Part 2
Part 1 of this blog series talked about the historical background of the JRocket Marketing Grape Escape event. Grape Escape has become a June fixture over past

telecommunications industry ratios  energy/utility plants, IT or telecommunications systems, and anything else one can think of that has a physical structure to it going through the above-mentioned phases. Indeed, you’ve got to plan something, then you’ve got to build it, and finally, you’ve got to operate it going forward. So, when Meridian says it is “PBO-squared,” the company is talking about what it offers – Plan, Build, and Operate software applications for Project-based Organizations. While  much more details can be Read More...
Designing Telecommunications Security Infrastructure for the Future Smart Electricity Grid—Security Considerations
This white paper captures the learning gained from the telecommunications infrastructure rollout workstream of the flexible approaches for low carbon optimized

telecommunications industry ratios  Telecommunications Security Infrastructure for the Future Smart Electricity Grid—Security Considerations This white paper captures the learning gained from the telecommunications infrastructure rollout workstream of the flexible approaches for low carbon optimized networks (FALCON) program. The security issues associated with the implementation are presented along with a discussion of the outlined solution. Read More...
CRM Vendors Cash In On The Financial Services Industry
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance companies. Firms in this

telecommunications industry ratios  Vendors Cash In On The Financial Services Industry CRM Vendors Cash In On The Financial Services Industry L. Talarico - November 2, 2000 Event Summary The 1933 Glass-Steagal Act that prohibited the alliance of banks, securities firms, and insurance companies was repealed in November of 1999. Its repeal is creating opportunities for CRM vendors as well as for financial services firms. Competitive pressures over the past 11 months have forced financial services firms to broaden and reorganize their Read More...
TEC Industry Watch: Enterprise Software News for the Week of June 25, 2012
SOFTWARE SELECTIONSBritish cosmetics company Badgequo selects Epicor ERPIndustry tags: Manufacturing, distribution

telecommunications industry ratios  Industry Watch: Enterprise Software News for the Week of June 25, 2012 SOFTWARE SELECTIONS British cosmetics company Badgequo selects Epicor ERP Industry tags: Manufacturing, distribution Aggressively growing cosmetics manufacturer/distributor Badgequo is in need of corporate software to offer single-truth data, eliminate manual data re-entry, and provide full visibility into its extended supply chain. This organization is a real-life example of a small company with less than 30 employees but complex Read More...
ERP System for the Metal Industry


telecommunications industry ratios  System for the Metal Industry Read More...
Case Study: Retail Industry BI Deployment
A Japan-based department store chain was experiencing fast growth, opening new stores in commercial complexes at prime locations. The company’s existing

telecommunications industry ratios  Study: Retail Industry BI Deployment A Japan-based department store chain was experiencing fast growth, opening new stores in commercial complexes at prime locations. The company’s existing business intelligence (BI) tool took up to 12 hours to update sales data from the point of sale (POS) systems. Discover how the company reduced this time, while providing managers the reporting abilities they needed to control sales and improve customer satisfaction. Read More...
Technical Staff Management Systems for the Aviation Industry
In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times

telecommunications industry ratios  Staff Management Systems for the Aviation Industry Introduction In the airline industry, the every day activities of fleet maintenance can be divided into two large areas: scheduled maintenance (or major maintenance) and line maintenance. In scheduled maintenance, personnel management is not as complicated as in line maintenance. Traditionally, scheduled maintenance has a fixed number of days to perform maintenance activities, while line maintenance only has a few hours at night and often a few Read More...
TEC Industry Watch: Enterprise Software News for the Week of May 28th, 2012
SOFTWARE SELECTIONSOklahoma’s Department of Human Services selects WebFOCUSIndustry tags: cross-industry

telecommunications industry ratios  Industry Watch: Enterprise Software News for the Week of May 28th, 2012 SOFTWARE SELECTIONS Oklahoma’s Department of Human Services selects WebFOCUS Industry tags: cross-industry To solve its reporting requirements, Oklahoma DHS has selected Information Builders’ WebFOCUS business intelligence platform. With massive reporting requirements, the state government institution will rely on (among other things) a reporting application for child support services and a compliance reporting system for its Read More...
Infor Continues Significant Investments to Support Healthcare Industry Vertical
Infor is one of the leading solution providers making significant investments in its offerings for the healthcare industry vertical. Infor’s solutions have

telecommunications industry ratios  Continues Significant Investments to Support Healthcare Industry Vertical Verticalization is one of the biggest themes that providers of enterprise application software solutions are touting these days—the solution providers plug rapid deployment, minimized customization, and reduced time to value for ___________ (fill in your vertical industry). Though the messaging and marketing is right on target for organizations looking to purchase these solutions, the current offerings from the providers Read More...
TEC Industry Watch: Enterprise Software News for the Week of July 9, 2012
SOFTWARE SELECTIONSInternational distributor of high-tech metals and alloys selects Epicor ERPIndustry tags: Manufacturing, Wholesale and Retail Trade

telecommunications industry ratios  Industry Watch: Enterprise Software News for the Week of July 9, 2012 SOFTWARE SELECTIONS International distributor of high-tech metals and alloys selects Epicor ERP Industry tags: Manufacturing, Wholesale and Retail Trade, Warehousing The relatively small but geographically extensive company Datum Alloys made its choice based on a few underlying premises: a need for multicurrency operations in conjunction with local accounting standards, high-quality analytical data to support decision making Read More...
Driving Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability
Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data

telecommunications industry ratios  Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data visibility and access to fully understand the root drivers of cost and profitability associated with rate plans, networks, products, and customers. Find out how to get an accurate understanding of these drivers, in order to cut expenses, and drive profits. Read More...

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