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CC&B for Telecommunications Industries
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
 

 telecommunications industry trends 2010


How to Use Technology to Redefine Today’s Economy
Daniel Burrus examines how using technology can not only help organizations lower costs and become more efficient, but also redefine today’s economy. Learn the

telecommunications industry trends 2010  the iPhone, which is telecommunications. Now they’re doing it again with the iPad, which will launch another revolution as they redefine e-book readers and media players. Like Amazon.com, Apple has redefined themselves as well as their industry. So when it comes to your company and your industry, ask yourself some key questions, such as: • What is growing and what is shrinking? • Where is the direction of the future going based on technology? (For example, getting more energy efficient and going

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CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioni... Get this template

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CC&B for Telecommunications Industries
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...

Documents related to » telecommunications industry trends 2010

Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

telecommunications industry trends 2010  & leisure, utilities, and telecommunications. Sword Ciboodle has no “sweet spot” customer in terms of industry, size, geography, or user base. Its ideal customer is one that will work with the vendor to fully understand the goals of the CRM platform, including immediate pain points and success metrics. Those companies that let the Sword Ciboodle team become part of their teams have reportedly given the company some of its greatest work satisfaction and accolades.  Sword Ciboodle prefers companies Read More

Ventyx-Utilities’ One-Stop-Shop Provider?


In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.

telecommunications industry trends 2010  of their T&D networks, telecommunications networks, distributed generation sources, and other dispersed assets.  Asset Health . Ventyx customers are facing the confluence of aging infrastructure, aging workforce, and increasing compliance constraints, while keeping their capital and O&M budgets in line. This confluence is calling for help in managing asset health across all assets in the utility space—not just the generation assets. This phenomenon is also emerging in other asset-intensive industries Read More

Method to the (Expansion) Madness: Some Common Threads


Click Commerce has been impressively active in its expansion efforts, and now offers quite a few solutions outside its traditional realm. While each of its solutions has a unique focus, the vendor's target market often requires solutions from several categories.

telecommunications industry trends 2010  unnamed leading supplier of telecommunications equipment relies on the Click Commerce SCM solution suite. Since it was a make-to-stock (MTS) manufacturing environment prior to deploying the suite, management had the challenge of customarily high levels of inventory and facilities costs, and lack of visibility and control of order fulfillment process, while poor on-time delivery was negatively impacting revenue recognition. After the company was re-engineered to become make-to-order (MTO), there were Read More

The (Underappreciated) Value of B2B Pricing Software


Conventional wisdom would suggest that pricing, as a key component of a business’s financial performance, is a critically important discipline within any enterprise, touching many departments, from sales and marketing to finance. And yet, does anyone know whether their company is making the best pricing decisions? TEC Principal Analyst P.J. Jakovljevic is encouraged by the growing awareness and adoption of pricing technologies among B2B enterprises.

telecommunications industry trends 2010  manufacturing, distribution, services, retail, telecommunications, and hospitality and travel industries can face a variety of pricing problems. On the one hand, unnecessary discounting and quoting prices below a break-even point can result in a company’s poor financial performance. On the other hand, pricing some items out of the market can result in rebelling customers and high levels of unsold perishable or obsolete inventory. Back then we believed that to improve pricing was one of the most Read More

TEC Industry Watch: Enterprise Software News for the Week of August 6, 2012


SOFTWARE SELECTIONSAccuride Corporation selects cloud-based Plex Online ERPIndustry tags: Manufacturing "This Indiana-based automotive components manufacturer and supplier has performed a significant multi-year ERP software evaluation and selection project, resulting in the selection of the cloud-based ERP system from Plex Systems. A single application is to replace seven separate ERP systems, or

telecommunications industry trends 2010  Industry Watch: Enterprise Software News for the Week of August 6, 2012 SOFTWARE SELECTIONS Accuride Corporation selects cloud-based Plex Online ERP Industry tags: Manufacturing This Indiana-based automotive components manufacturer and supplier has performed a significant multi-year ERP software evaluation and selection project, resulting in the selection of the cloud-based ERP system from Plex Systems. A single application is to replace seven separate ERP systems, or over different 200 applications, Read More

History of the HR Industry with HCM Fellow, Row Henson


Oracle HCM Fellow Row Henson shares insights from 40-plus years in the industry—from mainframe and client/server to Web 4.0 and beyond.

telecommunications industry trends 2010  of the HR Industry with HCM Fellow, Row Henson Read More

How to Maintain Your Lead in the High-tech Complex Equipment Industry


To maintain a leadership position in the high-tech complex equipment industry, electronic equipment manufacturers need reliable solutions to improve order accuracy, optimize fulfillment, and increase revenue for value-added services. Does your solution quickly commercialize new technology, integrate software with systems, and differentiate those systems with value-added services? Find out about what you might be missing.

telecommunications industry trends 2010  to Maintain Your Lead in the High-tech Complex Equipment Industry To maintain a leadership position in the high-tech complex equipment industry, electronic equipment manufacturers need reliable solutions to improve order accuracy, optimize fulfillment, and increase revenue for value-added services. Does your solution quickly commercialize new technology, integrate software with systems, and differentiate those systems with value-added services? Find out about what you might be missing. Read More

Dreamforce 2010: Of Cloud Proliferation - Part 2


Part 1 of this blog series talked about my attendance of Dreamforce 2010, salesforce.com’s annual user conference, which has over the past several years become a highly anticipated and entertaining end-of-the-year fixture for enterprise applications market observers. My post concluded that while Dreamforce 2009 was mostly about continued growth of the cloud computing

telecommunications industry trends 2010   Read More

Food Distribution Vertical Industry Brief


Food giants and technology providers work together to improve the efficiency of food processing, and storage and distribution operations, so that food products can be harvested, stored, and moved to the dinner table quickly and at less cost. This vertical brief focuses on specific issues within today's food distribution industry, explaining how IT solutions can help food distributors improve efficiency and reduce overall costs that drive up profits in an extremely competitive, low margin business.

telecommunications industry trends 2010  Distribution Vertical Industry Brief Food giants and technology providers work together to improve the efficiency of food processing, and storage and distribution operations, so that food products can be harvested, stored, and moved to the dinner table quickly and at less cost. This vertical brief focuses on specific issues within today's food distribution industry, explaining how IT solutions can help food distributors improve efficiency and reduce overall costs that drive up profits in an extremely Read More

Designing Telecommunications Security Infrastructure for the Future Smart Electricity Grid—Security Considerations


This white paper captures the learning gained from the telecommunications infrastructure rollout workstream of the flexible approaches for low carbon optimized networks (FALCON) program. The security issues associated with the implementation are presented along with a discussion of the outlined solution.

telecommunications industry trends 2010  Telecommunications Security Infrastructure for the Future Smart Electricity Grid—Security Considerations This white paper captures the learning gained from the telecommunications infrastructure rollout workstream of the flexible approaches for low carbon optimized networks (FALCON) program. The security issues associated with the implementation are presented along with a discussion of the outlined solution. Read More

TEC Industry Watch: Enterprise Software News for the Week of July 30, 2012


SOFTWARE SELECTIONSVentura Manufacturing selects IQMSIndustry tags: Manufacturing, Assembly "Ventura Manufacturing, Inc. has adopted IQMS's manufacturing ERP software after reviewing multiple top-tier ERP vendors. Venture Manufacturing is headquartered in Zeeland, Michigan, and provides component assembly for furniture and automotive customers. Ventura will also run IQMS' EDI module and customer

telecommunications industry trends 2010  Industry Watch: Enterprise Software News for the Week of July 30, 2012 SOFTWARE SELECTIONS Ventura Manufacturing selects IQMS Industry tags: Manufacturing, Assembly Ventura Manufacturing, Inc. has adopted IQMS's manufacturing ERP software after reviewing multiple top-tier ERP vendors. Venture Manufacturing is headquartered in Zeeland, Michigan, and provides component assembly for furniture and automotive customers. Ventura will also run IQMS' EDI module and customer/vendor portals, and plan to Read More

SAP Industry Solutions for Mid-market Companies


For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions.

telecommunications industry trends 2010  Industry Solutions for Mid-market Companies Introduction For well over a decade, SAP AG (NYSE: SAP) has been offering market-leading enterprise applications software tailored to specific industries, starting with the oil and gas and the utilities industries (the original SAP industries). Other industries, such as media, insurance, chemicals, banking, and the public sectors have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions for midsized Read More

Industry Expert's Guide to Buying a Business Phone System


Learn about VoIP and how you can get more for less in Industry Expert's Guide to Buying a Business Phone System.

telecommunications industry trends 2010  Expert's Guide to Buying a Business Phone System Are you still using a traditional land-line for your business phone system? By switching to VoIP you could cut your company's phone bill in half . And end up with more calling features than you currently have. Learn about VoIP—and how you can get more for less—in Industry Expert's Guide to Buying a Business Phone System . You'll find out how VoIP works, all the ways it can save you money, and how to get the right VoIP system for your company's Read More