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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 telecommunications job description


Navigating Between Service Management Scylla & Charybdis - Part 3
Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially

telecommunications job description  customer choice. In the telecommunications industry for example, if customers do not like their package or the service they’re receiving, they are usually free to switch to a new supplier without question. Gone are the days when the customer had no choice and was tied to just one supplier. Today’s customers have much freedom when deciding on their supplier of telecommunications, electricity, mobile, broadband, and cable or satellite services. Scheduled appointments. As analyzed in Part 1 , today’s

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications job description

11 Criteria for Selecting the Best ERP System Replacement


An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision.

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(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

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The Advanced Sourcing and Negotiation Benchmark Report


The wave of e-sourcing that began a decade ago resembled a “crash diet:” it had an immediate and noticeable effect on enterprises. Today’s challenge is to develop new programs that can sustain the benefits of e-sourcing and “keep the weight off.” Find out how employing advanced sourcing strategies can help you positively impact product development cycles, build stronger supplier relationships, and make better decisions.

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NetSuite ERP for Services Certification Report


How can you trust that the ERP system the vendor is boasting about really does the job and helps you more effectively run your business? You know you can trust the product when the vendor itself uses it to run its business. NetSuite uses NetSuite ERP to run its business—everyday! This is a true testament to the NetSuite’s belief in its product.

NetSuite ERP by NetSuite is now certified by TEC in the enterprise resource planning (EPR) for services software space. As part of the certification process, NetSuite has demonstrated that NetSuite ERP supports specific real-world business processes to TEC senior ERP analyst Ted Rohm.

NetSuite ERP caters to a number of vertical industries, including services, and each ranks the product as the number 1 cloud ERP software solution on the market. The vendor also boasts a number of impressive statistics on its continued commitment to providing customer service—including 99.97% uptime, on average—which it makes available to the public 24/7.

In this TEC certification report, you’ll read about the NetSuite ERP’s redesigned user interface, which is 3 years in the making, dashboard and portlet improvements, as well as enhancements in project job costing, multi-book accounting, and dunning letters, to name a few. Read the report and get a detailed look at how NetSuite ERP supports current business processes and how it compares with solutions on the market in the major functionality areas for ERP for services.



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Is Cron Limiting Your Automation Strategy?


If you currently use cron to schedule jobs on your UNIX servers, you may have noticed that your job schedule requires a higher degree of flexibility than cron can provide. Or, your IT department is required to comply with specific regulations. If this is the case, Skybot Scheduler, the enterprise scheduler for your Windows, UNIX, and Linux servers, may be the solution. Read about some of the advantages of Skybot Scheduler.

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Do the Right Things Right


A lot of organizations work very hard to do a good job of the wrong things, or get blindsided by what they overlooked. Many business experts have pointed out that the real issue is not how to do things right, but how to find the right things to do. There has been a lot of talk about the need to align system solutions to the business. However, if the organization has not done a good job of identifying the right things to do, then system solutions are hindered in their ability to help the organization be successful. This paper provides a framework for identifying the right things to do. IT can use this framework to help the organization establish the right focus for the business and supporting system solutions.

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Mobile Unified Communications &Collaboration (UCC): The CIO’s Guide


Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications capabilities into a single system, while mobile devices keep an increasingly mobile workforce connected to each other and to business processes from just about anywhere. But choosing the right mobility component for UCC becomes critical. Here’s what to consider when making your choice.

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Telecommunications Performance Excellence


Telecommunications Performance Excellence provides you with a best-practices approach to dealing with underperforming products, assets, or rate pla...

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Streamlining Training Services with E-learning to Help More Australian Job Seekers Find Work


To help job seekers become job-ready sooner, increase flexibility for job seekers in rural areas, replace instructor-led training with e-learning, and streamline operations and keep upfront costs minimal, Jobfind Centres Australia, member of Job Services Australia, turned to SumTotal® Learning Management. The product delivered Web-based e-learning programs, achieving better outcomes for job seekers and other benefits.

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