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The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s
and industries, such as telecommunications, government, life sciences, manufacturing, and travel services. Marquee customers here include Amgen , Advanced Micro Devices, Inc. (AMD ), General Electric Company (GE ), Ford Motor Company , Novartis Pharmaceuticals Corporation , Starwood Hotels & Resorts Worldwide , and The ServiceMaster Company . All of the abovementioned companies are largely concerned about their customer service levels. Pega’s customer interaction know-how has also resulted in
CC&B for the Telecommunications Industry RFI/RFP Template
CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioni...
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CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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TEC's Mid-market ERP-Distribution Buyer’s Guide
Midsize manufacturers and distributors now have access to an array of powerful software solutions that simply weren’t available before. But with so many choices
variety of industries, including telecommunications, power/electric, public works, water/landscaping and construction. A pioneer in developing the first pre-cast concrete manholes and reusable steel forms, the company later moved into the emerging plastic, fiberglass and polymer concrete enclosure market. NewBasis has numerous patents for infrastructure design breakthroughs during its 60-year history. NewBasis gives its customers a choice of several product lines in different materials, said
Cadre Technologies, Inc
Founded in 2001, Cadre Technologies provides supply chain management (SCM) software to the fulfillment, logistics, and manufacturing industries. The company has
Technologies, Inc Founded in 2001, Cadre Technologies provides supply chain management (SCM) software to the fulfillment, logistics, and manufacturing industries. The company has over 200 customers in North America. Cadre's software is designed to automate companies' warehouse and fulfillment management processes, and provide supply chain visibility and tracking. Cadre is headquartered in Denver, Colorado (US), with major offices in Lenexa, Kansas (US) and Ellicott City, Maryland (US). Cadre
EMC Corporation provides systems, software, services, and solutions for building and managing information infrastructures. The company helps its customers
organizations, Internet service and telecommunications providers, airlines and transportation companies, educational institutions, and public-sector agencies. EMC was founded in 1979 and is headquartered in Massachusetts, USA.
CompuData is one of the largest Sage VARs in the country, winning several prestigious awards including Sage President's Circle, Accounting Technology
including system design, networking, telecommunications, remote access, Internet security, and 24x7 support services. Offices are located in Philadelphia, PA, Charlotte, NC and Irvine, CA.
Lawson Software Expands Vertically As Well
On October 12, Lawson Software announced the formation of a new vertical market initiative for the telecommunications industry, its sixth and newest vertical
one is for the telecommunications industry, and joins Lawson's established vertical markets in healthcare, retail, professional services, public sector and financial services. Lawson plans to bring to the telecommunications market the full suite of its lawson.insight Web-enabled extended-ERP Applications, including Human Resources, Financials, Procurement, Distribution, Analytics and Enterprise Relationship Management. As part of the new market initiative, Lawson has extended its alliance with partner
Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to
in the world of telecommunications billing, by long supplying operations support software (OSS) used by telecommunications service providers to deliver voice, data, and wireless services to their customers. OSS is a generic term for a suite of software programs that enable an enterprise to monitor, analyze, and manage a network system. The term was originally applied to communications service providers (CSP), referring to a management system that controlled telephone and computer networks. However, the
Yellowfin has been delivering business intelligence (BI) solutions focusing on data management and collaboration since 2003. Yellowfin's global client base
legal, manufacturing, information technology, telecommunications, logistics, education, government, finance, and insurance. Yellowfin has offices in Melbourne (Australia); Austin, Texas (US); Tokyo (Japan); Pasig City (Philippines); and Porto Alegre (Brazil).
b-Open Ltd., founded in 2004, is a software company specialized in cloud solutions. b-Open aims to provide innovative products based on its proprietary PaaS
(i.e. Healthcare, Public Administration, Telecommunications, etc). Comidor Cloud Application is such a solution. Comidor is an integrated operational and management suite that offers Collaboration, Communication, CRM, BI, Project management, Document management, Financial Management, EDI and Social Marketing functionality according to competitive standards, in a single and simple to use online application, accessed 24x7. b-Open is based in Thessaloniki, Greece.
Top 10 Concerns of Buying a VoIP Business Phone System
As more companies switch to business voice over Internet protocol (VoIP) for their telecommunications, many have learned the hard lessons of working with the
voip pbx,wifi voip,broadband voip,voip internet phone,voip phone system,voip ata,voip phone adapter,voip systems,voip test,voip calling,voip solutions,voip telephony,wireless voip phone,small business voip,voip softphone
Convergent Charging: Gain Flexibility While Reducing Costs
Telecommunications providers are currently stuck with cumbersome, slow-moving, and costly charging/billing solutions. These solutions often suffer from revenue
Flexibility While Reducing Costs Telecommunications providers are currently stuck with cumbersome, slow-moving, and costly charging/billing solutions. These solutions often suffer from revenue leakage, insufficiently protect against credit exposure risk, and hinder business model innovation. Learn how to implement convergent charging services that can help reduce operating costs while improving customer intimacy and limiting revenue leakage.
IP PBX for Service Oriented Architectures: Communications Web Services
The capacity for service-oriented architecture (SOA) to provide a framework for next-generation enterprise telecommunications services has become a reality
framework for next-generation enterprise telecommunications services has become a reality through the maturing of Web services technology. Such communications services can now take their rightful place alongside collaborating business processes to allow enterprises to achieve a fully integrated SOA, an architecture that can grow with the business and grow with technology.
Mobile Unified Communications &Collaboration (UCC): The CIO’s Guide
Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications
Guide Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications capabilities into a single system, while mobile devices keep an increasingly mobile workforce connected to each other and to business processes from just about anywhere. But choosing the right mobility component for UCC becomes critical. Here’s what to consider when making your choice.
Workpoint LLC , a business unit of Transaction Systems Architects, Inc. (NASDAQ: TSAI), provides business software and services that facilitate communication
such industries as transportation, telecommunications, banking, securities, other financial services, pharmaceuticals, retail, and healthcare. The company is located in Omaha, Nebraska (US).
Jabber XCP: The Secure Choice for Presence and Messaging
At Jabber, Inc., security is a core priority in every phase of design, implementation, and deployment. We aggressively apply lessons learned from other Internet
the financial, government, and telecommunications sectors to achieve continuous improvement in the security profile of our products. In this whitepaper, we delve into the core security features of Jabber XCP.
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