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The Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure
Demarc extensions have been a recurring gray area in the telecommunications industry for years. There is often misconception when it comes to who actually

telecommunications knowledge  the ANSI/TIA-568C.1 Commercial Building Telecommunications Cabling Standard addresses the horizontal and backbone subsystems but does not address the critical demarc extension. For current updated information on changes in demarc extension standards, it is recommended to view the current version of this white paper at www.demarcextension.com. Confusion in the Industry: Who is Involved with a Demarc Extension? Due to the interfacing of the demarc extension to the local access provider's side of the Read More...
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » telecommunications knowledge


The Power of Knowledge -- Knowledge is Power (Part 3)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

telecommunications knowledge  products primarily to European telecommunications and financial service providers that have consumer-focused call centers with thousands of agents. More than 400,000 agents and knowledge workers use InStranet, and only time will tell how Salesforce.com will repurpose the software for other vertical segments. Given all the above facts (including Salesforce.com going out of its way to acquire KM capabilities) that bode well for the KM applications, I was thus wondering why Servigistics cannot yet boast of Read More...
Implementation Acceleration Using Integration
webMethods, Inc. has released a set of Packaged Integrations — pre-built software solutions that can be used to rapidly automate common cross-application

telecommunications knowledge  as vertical solutions for telecommunications, financial services, and others. Using webMethods' Business Integrator, graphical process modeler, and Application Integration Methodology (AIM) , companies can customize and extend packaged integrations to meet their business requirements, and can create their own packaged integrations. Market Impact webMethods, in the wake of acquiring Active Software (who in turn had acquired Alier ) has become one of the most recognized names in the Enterprise Application Read More...
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

telecommunications knowledge  administer. The abstraction of telecommunications services (handling touchtones, playing prompts and listening for speech) has largely shielded application-level software from these complexities. With advances in the density of these boards and higher powered servers, the need to manage a multiserver configuration has been reduced for many companies. VSS solutions also adopted standard, off-the- shelf operating systems such as Windows, Unix/Solaris and Linux, further aligning with the standard stack that Read More...
748 INC
748 INC is the recognized leader in earned value implementation, data integration, and project and portfolio management consulting. 748 INC helps

telecommunications knowledge  Transportation, Engineering and Construction,Telecommunications, Manufacturing and IT. Our entire executive management team and a majority of our consultants are certified Project Management Professionals (PMP). Leverage our extensive experience in project management system implementations that is diverse and deep. Company Vision To be the recognized leader in earned value implementation, data integration, and project and portfolio management consulting. Mission Statement To leverage our business Read More...
Agresso: Financial Packages Competitor Analysis Report
This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and

telecommunications knowledge  Financial Packages Competitor Analysis Report This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and receivable, reporting, and other bookkeeping requirements. This knowledge base in particular, offers a view on enterprise financial packages, which can complement an existing ERP system. Read More...
Informal Learning - What’s With the Hype?
Informal learning constitutes a hot topic these days. Informal learning can be seen as a process of knowledge acquisition that does not follow any one

telecommunications knowledge  Learning - What’s With the Hype? Informal learning constitutes a hot topic these days. Informal learning can be seen as a process of knowledge acquisition that does not follow any one structured learning methodology. Some of the established informal learning structures are: observation, questioning, testing theoretical knowledge in real life contexts, and studying materials that fall outside mandatory learning commitments. Experimental informal learning structures include: social learning, Read More...
Leveraging Intellectual Property: Why Corporate Knowledge and IP Are Critical to Your Business
Intellectual property (IP) is a valuable commodity. And today, companies can use new technology, new practices, and organizational alignment to reap the value

telecommunications knowledge  Intellectual Property: Why Corporate Knowledge and IP Are Critical to Your Business Intellectual property (IP) is a valuable commodity. And today, companies can use new technology, new practices, and organizational alignment to reap the value of corporate IP. The catchphrase of the 80s and 90s was “other people’s money.” But the catchphrase for the new millennium is “other people’s IP.” (Part One of a two-part series.) Read More...
Epicor ERP: Supply Chain Management (SCM) Competitor Analysis Report
Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management,

telecommunications knowledge  ERP: Supply Chain Management (SCM) Competitor Analysis Report Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite. Read More...
Meridian Global LMS
Meridian Global LMS is an online learning and knowledge management platform that integrates courseware delivery, administrative reporting and documentation

telecommunications knowledge  Global LMS Meridian Global LMS is an online learning and knowledge management platform that integrates courseware delivery, administrative reporting and documentation, knowledge mapping, competency management, collaboration tools, knowledge capture, and performance management. Meridian Global LMS is compliant with industry standards, such as Aviation Industry Computer-based Training Committee (AICC) and Sharable Content Object Reference Model (SCORM) standards, allowing the seamless integration of Read More...
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

telecommunications knowledge  a Customer-centric Enterprise Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather Read More...
A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion
In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using

telecommunications knowledge  Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion E. Robins - May 30, 2001 Executive Summary    Most business managers, whether vendors, vendor clients or implementers, are unaware of the fundamental capabilities that knowledge based decision support can provide to minimize project risk for all sides of technology utilization. Given that over 90% of IT projects Read More...
An Overview of the Knowledge Based Selection Process
The TechnologyEvaluation.Com’s (TEC) Knowledge Based Selection Process is a multi-part comprehensive analysis of a vendor’s tactical, strategic and qualitative

telecommunications knowledge  Overview of the Knowledge Based Selection Process An Overview of the Knowledge Based Selection Process B. Spencer, J. Diezemann & J. Dowling - March 15, 2001 Introduction The TechnologyEvaluation.Com's (TEC) Knowledge Based Selection Process is a multi-part comprehensive analysis of a vendor's tactical, strategic and qualitative measures as compared to the specific business and technology needs of our clients. The selection process encompasses nine process steps: Capability Assessment/Request for Read More...
Enterprise Knowledge Workers: Understanding Risks and Opportunities
To do their jobs, knowledge workers use the gamut of media and technologies. However, although the proliferation of new means to locate and access data has

telecommunications knowledge  Knowledge Workers: Understanding Risks and Opportunities To do their jobs, knowledge workers use the gamut of media and technologies. However, although the proliferation of new means to locate and access data has multiplied the amount of information available to these workers, it’s also made the efficient dissemination, management, and processing of data more burdensome. Find out more about how collaborative tools are—and aren’t—being used in the information-sharing workplace. Read More...

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